Top talent is on Pangea

You are viewing Raven's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Raven Dover

Customer Success Manager • People & Culture • Shelby, NC, US
Communication
Interpersonal skills
IT Support
Retail
Customer Experience
Available for hire fromNegotiable
Full-Time Roles
Contracts
Detail-oriented Customer Service Specialist skilled in interpersonal and communication skills.
Experienced Customer Service Specialist with a proven track record of eight years. Adept at leveraging strong interpersonal and communication skills to provide exceptional customer care. Recognized as an innovative problem solver, quick learner, and self-starter with a passion for enhancing customer experiences.

Work History

G

Clerical Supervisor

Growing Smiles Pediatric Dentist RyMar 2019 - Present • 5 yrs 8 mosProvided timely, accurate, and comprehensive customer service, contributing to outstanding patient experiences. Maintained a clean and organized appointment book and communication log, ensuring efficient operations. Demonstrated excellent interpersonal skills by effectively communicating office procedures and protocols to patients. Collaborated with colleagues to uphold excellent customer service standards, fostering a positive environment.
D

Communication Coordinator

Dental Care Center Aug 2016 - Mar 2019 • 2 yrs 8 mosCoordinated and maintained a productive schedule while managing incoming and outgoing communications. Informed patients of estimated costs and collected payments in accordance with established procedures. Safeguard patient privacy and confidentiality, demonstrating a commitment to ethical conduct. Provided excellent patient care and service, ensuring patient accounts were accurate and up- to-date. Confirmed appointments and recalls according to office protocol, enhancing patient engagement.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Detail-oriented Customer Service Specialist skilled in interpersonal and communication skills.
Experienced Customer Service Specialist with a proven track record of eight years. Adept at leveraging strong interpersonal and communication skills to provide exceptional customer care. Recognized as an innovative problem solver, quick learner, and self-starter with a passion for enhancing customer experiences.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Raven's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Raven Dover

Customer Success Manager • People & Culture • Shelby, NC, US
Communication
Interpersonal skills
IT Support
Retail
Customer Experience
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

G

Clerical Supervisor

Growing Smiles Pediatric Dentist RyMar 2019 - Present • 5 yrs 8 mosProvided timely, accurate, and comprehensive customer service, contributing to outstanding patient experiences. Maintained a clean and organized appointment book and communication log, ensuring efficient operations. Demonstrated excellent interpersonal skills by effectively communicating office procedures and protocols to patients. Collaborated with colleagues to uphold excellent customer service standards, fostering a positive environment.
D

Communication Coordinator

Dental Care Center Aug 2016 - Mar 2019 • 2 yrs 8 mosCoordinated and maintained a productive schedule while managing incoming and outgoing communications. Informed patients of estimated costs and collected payments in accordance with established procedures. Safeguard patient privacy and confidentiality, demonstrating a commitment to ethical conduct. Provided excellent patient care and service, ensuring patient accounts were accurate and up- to-date. Confirmed appointments and recalls according to office protocol, enhancing patient engagement.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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