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Rebecca Li

G-Suite
Research Design
Microsoft Office
Microsoft Word
Airtable
Tableau
Customer Experience
Customer Service
User Research
Data Visualization
Data Entry
Data Analysis
Python
Microsoft Excel
SQL
Research
Market Research
Survey Creation
Available for hire fromNegotiable
Customer Experience Enthusiast | Research Design & Data Analytics
Hi there! I'm Rebecca, an aspiring Business Analyst with experience in market analysis, survey design, and resource management. I am passionate about combining my interests in research and data analytics to support community initiatives. With four years of sales experience in the fashion retail industry, I have a consistent history of achieving key company metrics. I have a strong attention to detail and an ability to manage multiple tasks to meet stakeholder deadlines. Tools: -Microsoft Office (Excel, Word, PowerPoint) -SQL Server (Oracle, MSSQL) -PowerBI -Tableau -SPSS

Work History

M

Marketing & Research Intern

Marketing Team | SupplyTiger-Performed Market Research by augmenting Search Engine Optimization (SEO) methods to create 10 product listings on Amazon Marketplace platform, delivering an 93% increase in sales within 3 months. -Validated 100+ merchandise entities in e-Commerce sales database. Performed sales data analysis using Excel PowerQuery and compiled reports for leadership, reducing 48 labor hours monthly. -Consulted with CEO to strategize 5 product visuals as part of marketing strategy for new brand launch.
D

LIKS Project: Quantitative Team Researcher

Department of Sociology | Elizabethtown College-Examined Customer Satisfaction and Retention rates at Lebanon Isshinryu Karate School (LIKS), a local martial arts dojo. -Collaborated with 4 supervisors and 8 team members to schedule 3 focus groups and conducted 11 client interviews during fieldwork events. -Measured customer feedback by collecting 59 survey responses through Survey Monkey, with an 88% completion rate. -Performed data cleaning in Excel for data entry into SPSS. Synthesized data trends into 5 insights for curriculum, facility, and digital marketing improvements. -Exercised oral communication to present findings through PowerPoint to 4 external stakeholders and 200+ attendees at 2020 Eastern Sociological Society Conference.
O

Senior Sales Lead

Old NavyJul 2020 - Present • 4 yrs 3 mos-Organize interpersonal customer support strategy with 5 managers in a fast-paced retail team environment, achieving rank of #2 Customer Service Rate among stores within the South Jersey district. -Serve as First Point of Contact in store leadership hierarchy. Partnered with 35+ colleagues across variety of job functions and trained 5+ new employees during on-boarding process. -Employ problem-solving skills to multi-task and ensure customer success by resolving 50+ in-person and phone inquiries per shift, driving daily conversion rate of 75%. -Recognized among Top 3 employees for KPI achievements; built customer-brand relationship with regards to Loyalty Rewards Program operation, having acquired 1600+ client enrollments during FY2021.
V

Curriculum Management Assistant

V.P.'s Office of Academic Affairs | Brookdale Community College-Support al-hoc catalog analysis requests using Excel (Pivot Tables, XLOOKUP) to provide clerical assistance, proofreading, scanning, and digital filing of documents encompassing 68+ educational programs. -Reduce 20 labor hours per month by creating 3 infographics to simplify Curriculum Revision process for 400+ faculty from 5 academic institutions. -Strategized the management of a Syllabus Database compiling records for 700+ curriculum syllabi.
A

Lead Researcher

AAPI Data Team | Sincerely, World-Coordinated remotely with 4 team members and spearheaded project research focus. -Operated data entry techniques to create a database consisting of 40+ organizations providing resources to the Asian-American Pacific Islander (AAPI) community. Utilized Figma for database website design; finalized product construction in Wix. -Utilized creative communication tools for outreach in 5 AAPI interest groups across 3 online platforms (Facebook, Discord, Slack), totaling 20,000 individuals. -Enacted strategic contact with individuals, non-profits, and interest groups based in the NY-NJ area. Promoted social initiatives and awareness of community affairs, with a 33% response rate.

Education

Brookdale Community College

Bachelor's Degree, Economics and Business AdministrationSep 2018 - May 2022

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

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Customer Experience Enthusiast | Research Design & Data Analytics
Hi there! I'm Rebecca, an aspiring Business Analyst with experience in market analysis, survey design, and resource management. I am passionate about combining my interests in research and data analytics to support community initiatives. With four years of sales experience in the fashion retail industry, I have a consistent history of achieving key company metrics. I have a strong attention to detail and an ability to manage multiple tasks to meet stakeholder deadlines. Tools: -Microsoft Office (Excel, Word, PowerPoint) -SQL Server (Oracle, MSSQL) -PowerBI -Tableau -SPSS

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Rebecca's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Rebecca Li

G-Suite
Research Design
Microsoft Office
Microsoft Word
Airtable
Tableau
Customer Experience
Customer Service
User Research
Data Visualization
Data Entry
Data Analysis
Python
Microsoft Excel
SQL
Research
Market Research
Survey Creation
Available for hire fromNegotiable

Work History

M

Marketing & Research Intern

Marketing Team | SupplyTiger-Performed Market Research by augmenting Search Engine Optimization (SEO) methods to create 10 product listings on Amazon Marketplace platform, delivering an 93% increase in sales within 3 months. -Validated 100+ merchandise entities in e-Commerce sales database. Performed sales data analysis using Excel PowerQuery and compiled reports for leadership, reducing 48 labor hours monthly. -Consulted with CEO to strategize 5 product visuals as part of marketing strategy for new brand launch.
D

LIKS Project: Quantitative Team Researcher

Department of Sociology | Elizabethtown College-Examined Customer Satisfaction and Retention rates at Lebanon Isshinryu Karate School (LIKS), a local martial arts dojo. -Collaborated with 4 supervisors and 8 team members to schedule 3 focus groups and conducted 11 client interviews during fieldwork events. -Measured customer feedback by collecting 59 survey responses through Survey Monkey, with an 88% completion rate. -Performed data cleaning in Excel for data entry into SPSS. Synthesized data trends into 5 insights for curriculum, facility, and digital marketing improvements. -Exercised oral communication to present findings through PowerPoint to 4 external stakeholders and 200+ attendees at 2020 Eastern Sociological Society Conference.
O

Senior Sales Lead

Old NavyJul 2020 - Present • 4 yrs 3 mos-Organize interpersonal customer support strategy with 5 managers in a fast-paced retail team environment, achieving rank of #2 Customer Service Rate among stores within the South Jersey district. -Serve as First Point of Contact in store leadership hierarchy. Partnered with 35+ colleagues across variety of job functions and trained 5+ new employees during on-boarding process. -Employ problem-solving skills to multi-task and ensure customer success by resolving 50+ in-person and phone inquiries per shift, driving daily conversion rate of 75%. -Recognized among Top 3 employees for KPI achievements; built customer-brand relationship with regards to Loyalty Rewards Program operation, having acquired 1600+ client enrollments during FY2021.
V

Curriculum Management Assistant

V.P.'s Office of Academic Affairs | Brookdale Community College-Support al-hoc catalog analysis requests using Excel (Pivot Tables, XLOOKUP) to provide clerical assistance, proofreading, scanning, and digital filing of documents encompassing 68+ educational programs. -Reduce 20 labor hours per month by creating 3 infographics to simplify Curriculum Revision process for 400+ faculty from 5 academic institutions. -Strategized the management of a Syllabus Database compiling records for 700+ curriculum syllabi.
A

Lead Researcher

AAPI Data Team | Sincerely, World-Coordinated remotely with 4 team members and spearheaded project research focus. -Operated data entry techniques to create a database consisting of 40+ organizations providing resources to the Asian-American Pacific Islander (AAPI) community. Utilized Figma for database website design; finalized product construction in Wix. -Utilized creative communication tools for outreach in 5 AAPI interest groups across 3 online platforms (Facebook, Discord, Slack), totaling 20,000 individuals. -Enacted strategic contact with individuals, non-profits, and interest groups based in the NY-NJ area. Promoted social initiatives and awareness of community affairs, with a 33% response rate.

Education

Brookdale Community College

Bachelor's Degree, Economics and Business AdministrationSep 2018 - May 2022

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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