Top Talent like Rob are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.
Rob Phelps
Systems Management
IT Support
Product Support
Customer Relationship Management
Remote Software
Project Management
Computer Operator
Quality Assurance
Training
Email Support
End User Support
Customer Experience
Technology Support
Experienced IT Project Manager and Consultant
Project manager with extensive experience in IT and creative management across various industries, including healthcare, entertainment, and technology. Proven track record in project management, IT consultancy, and technical support.
Projects
IT Systems Engineer
Two years working for a MSP in Seattle.Work History
I
Systems Engineer
Iconic TechnologiesFull-time EmployeeSep 2021 - Sep 2023 • 2 yrs 1 moProvided IT support as a white-glove MSP engineer for clients in legal, architectural, construction, and manufacturing. Managed Microsoft 365 tenants, local domain controllers, file servers, app servers, etc. Specialized in industry platforms such as NetDocuments and Made2Manage.S
IT Consultant
Self-EmployedFull-time EmployeeFeb 2017 - Sep 2021 • 4 yrs 8 mosDelivered on-site and remote IT support for various small and medium-sized businesses. Focused on IT service, training, and business solutions. Designed and deployed wireless networks for outdoor entertainment events.M
Senior IT Project Engineer
MicrosoftMar 2014 - Nov 2016 • 2 yrs 9 mosProvided IT engineering and support for all Microsoft Retail Store locations. Led training and oversight of external contractors for device imaging and preparation. Managed major projects and high-impact IT issues at global retail locations.S
IT Operations Consultant
SynertechOct 2011 - Mar 2014 • 2 yrs 6 mosDelivering solutions via on-site/off-site customer engagements for Tidal Enterprise Scheduler 5.3.1 and 6.0+. Deployed solutions for enterprise IT operations as an on-site consultant and technical associate touching all aspects of the customer’s business. Assisting customers with deployment, training, development, administration and governance of TES environments.C
Project Manager
CiplexDec 2010 - Jul 2011 • 8 mosResponsible for a dozen web development projects as well as mobile apps and creative-only projects. Worked in conjunction with account executives, designers and developers to delivery high-quality websites on time and under budget to happy clients. Served as a technical project manager for more complex projects including multi-platform smartphone applications via Titanium and Magento Enterprise projects.T
Consultant
TechGuildMay 2009 - Nov 2010 • 1 yr 7 mosLaunched and operated an IT consulting firm supporting several small to medium businesses. Provided on-site and remote support as well as technical and creative planning for clients. Responsible for ongoing customer satisfaction and sales.M
Business Services Project Manager, Procurement
MicrosoftJul 2008 - Mar 2009 • 9 mosResponsible for the majority of Windows team hardware purchasing and planning. Dealt with vendors, end-users, business managers and procurement team to effectively negotiate pricing and deliver assets within specific timelines. Served as a technology expert for resource planning and hardware purchasing for three business groups inside the Windows team.W
Sr. IT Project Manager
Washington MutualJul 2007 - Nov 2007 • 5 mosResponsible for delivering successful application migrations on schedule as part of a company-wide data center consolidation project. Responsible for preparation of project documentation including implementation plans, design documents, and meeting minutes for over a dozen projects. Lead large team meetings and worked with engineers, business partners and business owners to successfully meet project deadlines.C
Sr. IT Network Engineer
Children's HospitalJan 2007 - Feb 2007 • 2 mosPart of a contracted team responsible for the reconfiguration of every Children’s Hospital network device to facilitate an XP rollout. Worked with project manager to organize gathered data and resolve network issues. Experience in the healthcare/emergency services environment.M
IT Lab Engineer
MicrosoftFeb 2006 - Aug 2006 • 7 mosResponsible for hardware requisitions for over 200 employees via ticketing system. PC Lab imaging with Symantec Ghost / GhostCast Server. Responsible for deployment of email and gaming PCs. Responsible for deployment of all North American Xbox 360 development kits. Developed efficient best practices for storage and organization of excess hardware. Assisted MGS Playtest, Shared, Multiplayer and Compatibility Labs with daily operations. Experienced with all forms of PC hardware, especially high end gaming systems. In-depth knowledge of Xbox 360 platform, including XDK and development tools. Experience with Mac networking in a Windows environment, including network shares via AdmitMac software. Administration of SharePoint for team documentation and tracking of assets.S
IT Consultant
Self-EmployedFreelancerHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Experienced IT Project Manager and Consultant
Project manager with extensive experience in IT and creative management across various industries, including healthcare, entertainment, and technology. Proven track record in project management, IT consultancy, and technical support.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Rob are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Rob Phelps
Systems Management
IT Support
Product Support
Customer Relationship Management
Remote Software
Project Management
Computer Operator
Quality Assurance
Training
Email Support
End User Support
Customer Experience
Technology Support
Projects
IT Systems Engineer
Two years working for a MSP in Seattle.Work History
I
Systems Engineer
Iconic TechnologiesFull-time EmployeeSep 2021 - Sep 2023 • 2 yrs 1 moProvided IT support as a white-glove MSP engineer for clients in legal, architectural, construction, and manufacturing. Managed Microsoft 365 tenants, local domain controllers, file servers, app servers, etc. Specialized in industry platforms such as NetDocuments and Made2Manage.S
IT Consultant
Self-EmployedFull-time EmployeeFeb 2017 - Sep 2021 • 4 yrs 8 mosDelivered on-site and remote IT support for various small and medium-sized businesses. Focused on IT service, training, and business solutions. Designed and deployed wireless networks for outdoor entertainment events.M
Senior IT Project Engineer
MicrosoftMar 2014 - Nov 2016 • 2 yrs 9 mosProvided IT engineering and support for all Microsoft Retail Store locations. Led training and oversight of external contractors for device imaging and preparation. Managed major projects and high-impact IT issues at global retail locations.S
IT Operations Consultant
SynertechOct 2011 - Mar 2014 • 2 yrs 6 mosDelivering solutions via on-site/off-site customer engagements for Tidal Enterprise Scheduler 5.3.1 and 6.0+. Deployed solutions for enterprise IT operations as an on-site consultant and technical associate touching all aspects of the customer’s business. Assisting customers with deployment, training, development, administration and governance of TES environments.C
Project Manager
CiplexDec 2010 - Jul 2011 • 8 mosResponsible for a dozen web development projects as well as mobile apps and creative-only projects. Worked in conjunction with account executives, designers and developers to delivery high-quality websites on time and under budget to happy clients. Served as a technical project manager for more complex projects including multi-platform smartphone applications via Titanium and Magento Enterprise projects.T
Consultant
TechGuildMay 2009 - Nov 2010 • 1 yr 7 mosLaunched and operated an IT consulting firm supporting several small to medium businesses. Provided on-site and remote support as well as technical and creative planning for clients. Responsible for ongoing customer satisfaction and sales.M
Business Services Project Manager, Procurement
MicrosoftJul 2008 - Mar 2009 • 9 mosResponsible for the majority of Windows team hardware purchasing and planning. Dealt with vendors, end-users, business managers and procurement team to effectively negotiate pricing and deliver assets within specific timelines. Served as a technology expert for resource planning and hardware purchasing for three business groups inside the Windows team.W
Sr. IT Project Manager
Washington MutualJul 2007 - Nov 2007 • 5 mosResponsible for delivering successful application migrations on schedule as part of a company-wide data center consolidation project. Responsible for preparation of project documentation including implementation plans, design documents, and meeting minutes for over a dozen projects. Lead large team meetings and worked with engineers, business partners and business owners to successfully meet project deadlines.C
Sr. IT Network Engineer
Children's HospitalJan 2007 - Feb 2007 • 2 mosPart of a contracted team responsible for the reconfiguration of every Children’s Hospital network device to facilitate an XP rollout. Worked with project manager to organize gathered data and resolve network issues. Experience in the healthcare/emergency services environment.M
IT Lab Engineer
MicrosoftFeb 2006 - Aug 2006 • 7 mosResponsible for hardware requisitions for over 200 employees via ticketing system. PC Lab imaging with Symantec Ghost / GhostCast Server. Responsible for deployment of email and gaming PCs. Responsible for deployment of all North American Xbox 360 development kits. Developed efficient best practices for storage and organization of excess hardware. Assisted MGS Playtest, Shared, Multiplayer and Compatibility Labs with daily operations. Experienced with all forms of PC hardware, especially high end gaming systems. In-depth knowledge of Xbox 360 platform, including XDK and development tools. Experience with Mac networking in a Windows environment, including network shares via AdmitMac software. Administration of SharePoint for team documentation and tracking of assets.S
IT Consultant
Self-EmployedFreelancerHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.