Top Talent like Ruth are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Ruth Andrade
Competitive Analysis
Cross-functional collaboration
Team Building
Strategic Planning
User-Centered Design
E-commerce
E-Commerce
Mentoring
Integration
Senior Product Leader | Integrations, POS/Ecommerce & Product Strategy
Dynamic and results-driven senior product leader with extensive experience driving strategic initiatives, integrating innovative technologies, and leading high-performing teams. Skilled in end-to-end product ownership across POS, ecommerce, KDS, customer-facing displays, and system integrations—aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions. Proven track record in optimizing processes, improving product adoption, delivering customer-centric outcomes, and building scalable partnerships and integrations for sustained growth.
Projects
Modernizing Legacy POS Systems into Mobile Commerce Platforms
Problem Legacy systems created friction across order entry, payment workflows, and staff productivity. Businesses needed mobile-first systems to support modern commerce. Slow order entry limiting throughput during peak hours Payment workflow friction reducing transaction efficiency Staff productivity constrained by outdated interfaces Approach - Conducted discovery with operators and internal stakeholders - Prioritized workflow improvements impacting staff efficiency - Guided modernization of legacy POS experiences toward mobile-first platforms Outcome - Improved ordering speed - Improved payment efficiency - Increased staff productivity across hundreds of locationsSee MoreSimplifying Refund Workflows in a High-Volume POS System
Problem Refund workflows were fragmented across multiple system surfaces. Operators needed a faster and more reliable way to handle refunds during busy service periods. Operational confusion from fragmented screens Reconciliation errors increasing support burden Merchants and internal teams losing time on manual resolution Approach - Mapped the end-to-end refund workflow across systems - Identified reconciliation failure points - Redesigned refund handling inside the View Orders experience - Defined success metrics including refund error rate and support volume - Rolled out through pilot merchants before general availability Outcome - Improved reconciliation accuracy - Reduced operational support friction - Simplified refund handling for restaurant managers - Supported millions of annual payment transactionsSee MoreWork History
H
Senior Product Manager
HungerRush● Own end-to-end strategy and execution across HungerRush’s on-premise commerce ecosystem, including POS, KDS, customer-facing displays, and hardware integrations, supporting high-volume restaurant operations at scale. ● Drive cross-product alignment and system-level decision-making across multiple surfaces, ensuring seamless workflows between front-of-house, kitchen, and customer-facing experiences. ● Lead product direction in complex, ambiguous environments, defining priorities and aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions.N
Team Lead II Product Manager
NorthSep 2024 - May 2025 • 9 mos● Spearhead the integrations strategy for SALIDO by North, shaping the roadmap to implement key integrations that enhance the platform’s scalability and long-term success. ● Oversee the Integrations and Reporting teams, driving alignment on priorities and fostering collaboration across cross-functional teams. ● Utilize strategic planning and leadership skills to deliver high-value integrations that support business growth and operational efficiency.N
Product Manager
NorthApr 2023 - Sep 2024 • 1 yr 6 mos● Directed integration initiatives for SALIDO, focusing on seamless third-party partnerships to optimize system performance. ● Strengthened team-building efforts, empowering cross-functional collaboration to deliver projects on time and within scope. ● Established strategic partnerships to align product goals with market demands, ensuring long-term competitive advantage.M
Senior Product Manager
Mad MobileOct 2022 - Apr 2023 • 7 mos● Collaborated with stakeholders to develop cutting-edge solutions, modernizing point-of-sale (POS) systems for restaurants and retailers. ● Delivered exceptional product enhancements by leveraging competitive analysis and user insights to address evolving customer needs. ● Championed initiatives to digitize customer experiences, driving increased sales and operational agility.M
Product Manager
Mad MobileJan 2021 - Sep 2022 • 1 yr 9 mos● Managed the end-to-end product lifecycle for innovative POS solutions, enabling customers to adapt to industry shifts efficiently. ● Conducted detailed requirement analyses, ensuring that enhancements aligned with both business goals and user expectations. ● Fostered a culture of innovation within the product team to maintain a competitive edge in the market.S
Product Manager, Sysco Labs
SyscoNov 2018 - Dec 2020 • 2 yrs 2 mos● Delivered groundbreaking innovations in foodservice technology, enhancing the ordering process, inventory management, and in-restaurant experiences. ● Defined product roadmaps that aligned with Sysco’s overarching strategy, leveraging customer insights and data-driven analytics. ● Acted as a pivotal contributor in driving cost-saving initiatives and improving customer satisfaction.S
Ecommerce Project Manager
SyscoMar 2014 - Nov 2018 • 4 yrs 9 mos● Successfully deployed a mobile ordering application to 72 operating companies, leading to a 10% increase in ecommerce adoption. ● Directed end-to-end UAT processes, ensuring seamless user experiences across all digital commerce properties. ● Transitioned outdated systems to modern platforms, significantly improving operational efficiency and customer satisfaction.S
Ebusiness Manager
SyscoApr 2013 - Mar 2014 • 1 yr● Led content auditing and reorganization projects to improve Sysco’s web presence and ensure brand consistency. ● Coordinated the implementation of 212 SAP Associate Portal pages for operating companies. ● Enhanced internal processes by collaborating with cross-departmental teams to meet web and content needs.A
Web Content Coordinator, Sysco
AdceteraJun 2012 - Mar 2013 • 10 mos● Played a key role in coordinating portal content for Sysco’s operating companies, ensuring successful SAP project completion.E
Marketing Assistant | Client Relations Manager | Assistant to CTO/Project Manager | Customer Support
ESX, Inc.Mar 2007 - Mar 2012 • 5 yrs 1 mo● Secured over $72,000 in new sales and over $50,000 in upselling to existing clients. ● Managed five client implementations, creating tailored solutions to improve business processes. ● Delivered training sessions for 16 organizations, enhancing user proficiency and adoption.Education
H
Houston Christian University
BA, Marketing/Marketing Management, General2003 - 2007How Pangea Works
Effortlessly discover top talent
We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Senior Product Leader | Integrations, POS/Ecommerce & Product Strategy
Dynamic and results-driven senior product leader with extensive experience driving strategic initiatives, integrating innovative technologies, and leading high-performing teams. Skilled in end-to-end product ownership across POS, ecommerce, KDS, customer-facing displays, and system integrations—aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions. Proven track record in optimizing processes, improving product adoption, delivering customer-centric outcomes, and building scalable partnerships and integrations for sustained growth.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Ruth are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Ruth Andrade
Competitive Analysis
Cross-functional collaboration
Team Building
Strategic Planning
User-Centered Design
E-commerce
E-Commerce
Mentoring
Integration
Projects
Modernizing Legacy POS Systems into Mobile Commerce Platforms
Problem Legacy systems created friction across order entry, payment workflows, and staff productivity. Businesses needed mobile-first systems to support modern commerce. Slow order entry limiting throughput during peak hours Payment workflow friction reducing transaction efficiency Staff productivity constrained by outdated interfaces Approach - Conducted discovery with operators and internal stakeholders - Prioritized workflow improvements impacting staff efficiency - Guided modernization of legacy POS experiences toward mobile-first platforms Outcome - Improved ordering speed - Improved payment efficiency - Increased staff productivity across hundreds of locationsSimplifying Refund Workflows in a High-Volume POS System
Problem Refund workflows were fragmented across multiple system surfaces. Operators needed a faster and more reliable way to handle refunds during busy service periods. Operational confusion from fragmented screens Reconciliation errors increasing support burden Merchants and internal teams losing time on manual resolution Approach - Mapped the end-to-end refund workflow across systems - Identified reconciliation failure points - Redesigned refund handling inside the View Orders experience - Defined success metrics including refund error rate and support volume - Rolled out through pilot merchants before general availability Outcome - Improved reconciliation accuracy - Reduced operational support friction - Simplified refund handling for restaurant managers - Supported millions of annual payment transactionsWork History
H
Senior Product Manager
HungerRush● Own end-to-end strategy and execution across HungerRush’s on-premise commerce ecosystem, including POS, KDS, customer-facing displays, and hardware integrations, supporting high-volume restaurant operations at scale. ● Drive cross-product alignment and system-level decision-making across multiple surfaces, ensuring seamless workflows between front-of-house, kitchen, and customer-facing experiences. ● Lead product direction in complex, ambiguous environments, defining priorities and aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions.N
Team Lead II Product Manager
NorthSep 2024 - May 2025 • 9 mos● Spearhead the integrations strategy for SALIDO by North, shaping the roadmap to implement key integrations that enhance the platform’s scalability and long-term success. ● Oversee the Integrations and Reporting teams, driving alignment on priorities and fostering collaboration across cross-functional teams. ● Utilize strategic planning and leadership skills to deliver high-value integrations that support business growth and operational efficiency.N
Product Manager
NorthApr 2023 - Sep 2024 • 1 yr 6 mos● Directed integration initiatives for SALIDO, focusing on seamless third-party partnerships to optimize system performance. ● Strengthened team-building efforts, empowering cross-functional collaboration to deliver projects on time and within scope. ● Established strategic partnerships to align product goals with market demands, ensuring long-term competitive advantage.M
Senior Product Manager
Mad MobileOct 2022 - Apr 2023 • 7 mos● Collaborated with stakeholders to develop cutting-edge solutions, modernizing point-of-sale (POS) systems for restaurants and retailers. ● Delivered exceptional product enhancements by leveraging competitive analysis and user insights to address evolving customer needs. ● Championed initiatives to digitize customer experiences, driving increased sales and operational agility.M
Product Manager
Mad MobileJan 2021 - Sep 2022 • 1 yr 9 mos● Managed the end-to-end product lifecycle for innovative POS solutions, enabling customers to adapt to industry shifts efficiently. ● Conducted detailed requirement analyses, ensuring that enhancements aligned with both business goals and user expectations. ● Fostered a culture of innovation within the product team to maintain a competitive edge in the market.S
Product Manager, Sysco Labs
SyscoNov 2018 - Dec 2020 • 2 yrs 2 mos● Delivered groundbreaking innovations in foodservice technology, enhancing the ordering process, inventory management, and in-restaurant experiences. ● Defined product roadmaps that aligned with Sysco’s overarching strategy, leveraging customer insights and data-driven analytics. ● Acted as a pivotal contributor in driving cost-saving initiatives and improving customer satisfaction.S
Ecommerce Project Manager
SyscoMar 2014 - Nov 2018 • 4 yrs 9 mos● Successfully deployed a mobile ordering application to 72 operating companies, leading to a 10% increase in ecommerce adoption. ● Directed end-to-end UAT processes, ensuring seamless user experiences across all digital commerce properties. ● Transitioned outdated systems to modern platforms, significantly improving operational efficiency and customer satisfaction.S
Ebusiness Manager
SyscoApr 2013 - Mar 2014 • 1 yr● Led content auditing and reorganization projects to improve Sysco’s web presence and ensure brand consistency. ● Coordinated the implementation of 212 SAP Associate Portal pages for operating companies. ● Enhanced internal processes by collaborating with cross-departmental teams to meet web and content needs.A
Web Content Coordinator, Sysco
AdceteraJun 2012 - Mar 2013 • 10 mos● Played a key role in coordinating portal content for Sysco’s operating companies, ensuring successful SAP project completion.E
Marketing Assistant | Client Relations Manager | Assistant to CTO/Project Manager | Customer Support
ESX, Inc.Mar 2007 - Mar 2012 • 5 yrs 1 mo● Secured over $72,000 in new sales and over $50,000 in upselling to existing clients. ● Managed five client implementations, creating tailored solutions to improve business processes. ● Delivered training sessions for 16 organizations, enhancing user proficiency and adoption.Education
H
Houston Christian University
BA, Marketing/Marketing Management, General2003 - 2007How Pangea Works
Effortlessly discover top talent
We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.