Top Talent like Sabrina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sabrina Da Silva

Project Manager • Customer Success Manager • User Researcher • Boston, MA, US
Time Management
Office Administration
Microsoft Outlook
Google Sheets
Administrative Support
Travel Planning
Scheduling
Planning
Client Management
Organization
Available for hire fromNegotiable
Contracts
Engagement Manager at Onica by Rackspace Technology | Project Management
Resourceful Project Coordinator, with experience supporting complex projects in information technology and services organizations. Skilled in project management, billing systems, metrics tracking, and office administration. Bi-lingual in Spanish.<br>- Support senior management with project status reports to ensure seamless workflow and comprehensive documentation.<br>- Set up project reports, develop spreadsheets, coordinate project scope, schedules and costs by selecting the most appropriate verification techniques.<br>- Successfully migrated 100 engineering customers to a new billing system and standardized the process.<br><br>Project Management | Office Administration | English/Spanish | Billing Systems | Documentation | Metrics Tracking | QA | Project Scope | Schedules | Global Billing | Onica | Rackspace | Corporate Expense Records | SOWs | Google Suite | Jira | Confluence | Scrum | MS Office | Excel | PowerPoint

Work History

O

Engagement Manager

Onica by Rackspace Technology- Schedule and facilitate meetings across global time zones, optimizing attendance and reducing scheduling conflicts for internal and external stakeholders. - Serve as primary point of contact for stakeholders, delivering timely updates and managing communications to align expectations. - Prepare monthly, quarterly, long-range planning reports and executive summaries for leadership, synthesizing project status updates, departmental performance metrics, and key operational insights to support strategic decision-making. - Identify operational risks and support development of mitigation strategies to maintain smooth execution throughout project lifecycles.
T

Project Manager

Triumph Technology Solutions LLCOct 2021 - May 2022 • 8 mos- Supported senior management with project status reports to ensure seamless workflow and comprehensive project documentation. - Tracked and manage project status using Jira, measure project time and budget with Harvest, and report project/process documentation with Confluence. - Established and maintain positive collaborative relationships with external clients, expertly managing requests and expectations. - Coordinated changes to project scope, schedules, and costs by selecting the most appropriate verification technique, reporting and escalating project issues to management as needed.
O

Project Coordinator

Onica by Rackspace TechnologyApr 2020 - Oct 2021 • 1 yr 7 mos- Provided high-level administrative and operational support to finance teams, engagement managers, and department heads, facilitating cross-functional collaboration and ensuring accurate tracking of engineering project hours. - Developed and maintained project dashboards and department reports using Confluence and custom spreadsheets, streamlining internal workflows and documenting standardized procedures. - Oversaw client billing processes across the US, Canada, and the UK, calculating monthly operational charges per contractual agreements (SOWs) and ensuring timely and accurate invoicing. - Investigated and resolved billing discrepancies by analyzing financial data, creating client-specific trackers, and implementing corrective actions in coordination with leadership. - Coordinated final billing processes for all Elastic Engineering accounts, aligning closely with engagement managers to ensure precision and compliance with contractual milestones. - Managed monthly QA submissions and adhered to critical deadlines to support accurate revenue recognition and reporting.
O

Office Assistant

Onica by Rackspace TechnologyMay 2019 - Apr 2020 • 1 yr- Oversaw internal merchandise inventory and distribution for new and current employees across national and international offices, ensuring seamless onboarding support and brand consistency. - Managed and submitted detailed expense reports on behalf on the CFO and VP of HR, accurately coding transactions and generating reports for the finance and accounting teams. - Coordinated and executed company-wide engagement initiatives and weekly team lunches, managing vendor relationships and logistics to foster a positive and connected workplace culture. - Administered the corporate travel system for employees and handled end-to-end travel bookings for new hires, including flight, lodging, and itinerary preparation. - Maintained full compliance with federal onboarding requirements by accurately completing and tracking I-9 documentation for all new employees, achieving 100% compliance during audits.
H

Key Holder

Hollister Co.Nov 2013 - Jan 2019 • 5 yrs 3 mos- Independently opened and closed the site, processed shipments, scheduled staff, and assisted as needed to facilitate reaching store objectives. - Processed shipments promptly and ensured the store was properly stocked, maintaining and updating visual presentation standards.

Education

W

Western Governors University

Bachelor of Arts - BA, Business Administration & Management2019 - 2021
C

College of the Canyons

Associates of Arts in Liberal Arts and Sciences, Nutrition Sciences2014 - 2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Engagement Manager at Onica by Rackspace Technology | Project Management
Resourceful Project Coordinator, with experience supporting complex projects in information technology and services organizations. Skilled in project management, billing systems, metrics tracking, and office administration. Bi-lingual in Spanish.<br>- Support senior management with project status reports to ensure seamless workflow and comprehensive documentation.<br>- Set up project reports, develop spreadsheets, coordinate project scope, schedules and costs by selecting the most appropriate verification techniques.<br>- Successfully migrated 100 engineering customers to a new billing system and standardized the process.<br><br>Project Management | Office Administration | English/Spanish | Billing Systems | Documentation | Metrics Tracking | QA | Project Scope | Schedules | Global Billing | Onica | Rackspace | Corporate Expense Records | SOWs | Google Suite | Jira | Confluence | Scrum | MS Office | Excel | PowerPoint

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Sabrina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sabrina Da Silva

Project Manager • Customer Success Manager • User Researcher • Boston, MA, US
Time Management
Office Administration
Microsoft Outlook
Google Sheets
Administrative Support
Travel Planning
Scheduling
Planning
Client Management
Organization
Available for hire fromNegotiable
Contracts

Work History

O

Engagement Manager

Onica by Rackspace Technology- Schedule and facilitate meetings across global time zones, optimizing attendance and reducing scheduling conflicts for internal and external stakeholders. - Serve as primary point of contact for stakeholders, delivering timely updates and managing communications to align expectations. - Prepare monthly, quarterly, long-range planning reports and executive summaries for leadership, synthesizing project status updates, departmental performance metrics, and key operational insights to support strategic decision-making. - Identify operational risks and support development of mitigation strategies to maintain smooth execution throughout project lifecycles.
T

Project Manager

Triumph Technology Solutions LLCOct 2021 - May 2022 • 8 mos- Supported senior management with project status reports to ensure seamless workflow and comprehensive project documentation. - Tracked and manage project status using Jira, measure project time and budget with Harvest, and report project/process documentation with Confluence. - Established and maintain positive collaborative relationships with external clients, expertly managing requests and expectations. - Coordinated changes to project scope, schedules, and costs by selecting the most appropriate verification technique, reporting and escalating project issues to management as needed.
O

Project Coordinator

Onica by Rackspace TechnologyApr 2020 - Oct 2021 • 1 yr 7 mos- Provided high-level administrative and operational support to finance teams, engagement managers, and department heads, facilitating cross-functional collaboration and ensuring accurate tracking of engineering project hours. - Developed and maintained project dashboards and department reports using Confluence and custom spreadsheets, streamlining internal workflows and documenting standardized procedures. - Oversaw client billing processes across the US, Canada, and the UK, calculating monthly operational charges per contractual agreements (SOWs) and ensuring timely and accurate invoicing. - Investigated and resolved billing discrepancies by analyzing financial data, creating client-specific trackers, and implementing corrective actions in coordination with leadership. - Coordinated final billing processes for all Elastic Engineering accounts, aligning closely with engagement managers to ensure precision and compliance with contractual milestones. - Managed monthly QA submissions and adhered to critical deadlines to support accurate revenue recognition and reporting.
O

Office Assistant

Onica by Rackspace TechnologyMay 2019 - Apr 2020 • 1 yr- Oversaw internal merchandise inventory and distribution for new and current employees across national and international offices, ensuring seamless onboarding support and brand consistency. - Managed and submitted detailed expense reports on behalf on the CFO and VP of HR, accurately coding transactions and generating reports for the finance and accounting teams. - Coordinated and executed company-wide engagement initiatives and weekly team lunches, managing vendor relationships and logistics to foster a positive and connected workplace culture. - Administered the corporate travel system for employees and handled end-to-end travel bookings for new hires, including flight, lodging, and itinerary preparation. - Maintained full compliance with federal onboarding requirements by accurately completing and tracking I-9 documentation for all new employees, achieving 100% compliance during audits.
H

Key Holder

Hollister Co.Nov 2013 - Jan 2019 • 5 yrs 3 mos- Independently opened and closed the site, processed shipments, scheduled staff, and assisted as needed to facilitate reaching store objectives. - Processed shipments promptly and ensured the store was properly stocked, maintaining and updating visual presentation standards.

Education

W

Western Governors University

Bachelor of Arts - BA, Business Administration & Management2019 - 2021
C

College of the Canyons

Associates of Arts in Liberal Arts and Sciences, Nutrition Sciences2014 - 2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.