Top Talent like Salha are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.
Salha Said
Data Analyst
I am a data analyst with 3 years of hand on experience in transforming complex datasets into actionable
insights. I specialize in interactive dashboard creation, statistical analysis, and data pipeline management.
I have led data driven projects that resulted in improved forecasting accuracy, optimized workflows, and
enhanced business decision-making processes. Proficient in SQL, Power BI, and data modeling techniques,
I am committed to leveraging analytics to support business growth.
Projects
Supply chain project
The key insights include, Column and Bar Charts 📊 ; I visualized late delivery risks by region and orders by market and risk, providing clear insights into performance and potential improvement areas. Line charts 📈. I use a line chart to analyze sales trends over the years to identify which year had the highest sales and which didn’t. Interactive reports📝; I enabled dynamic data exploration using slicers and filters, making it easy to interact and drill down to a specific metric. Pie chart; I used a pie chart to show order by delivery status These visualizations helped me answer the following questions; Which region has the highest late delivery risk? What are the trends in sales over different months and years? How do order volume and late delivery risks vary by market? How many orders had late delivery, on-time delivery, and canceled order status? How many orders were late, canceled, and on time? Language used; SQL Visualization Tool; POWER BISee MoreCall Center customer service
This repository contains the Power BI dashboard for analyzing and visualizing call center performance metrics. The dashboard provides insights into call volume, duration, customer satisfaction, response times, and more. Using EXCEL 📈and POWER BI, I was able to create a comprehensive tool to analyze and visualize call center performance. This dashboard provides actionable insights to optimize operations and improve customer satisfaction. Data preparation: Data cleaning; I used EXCEL to clean and standardize the raw data ensuring data accuracy and consistency. This included... Removing duplicates Handling missing values using IF Function, AVERAGE, MEDIAN, and MODE statistical measures. Data transformation; I employed Power Query to transform data into a more acceptable format for analysis. This included; Creating calculated columns Renaming columns Removing columns and Data aggregation and grouping Key Features; Total Calls Received: Displays the overall number of calls received. Total Calls Duration: Shows the total duration of all calls. Average Call Duration: Calculates the average length of each call. Average CSAT Score: Presents the average customer satisfaction score. SLA Status Met: Indicates the percentage of calls that met service level agreements. Number of Calls by City: Breaks down call volume by city. Percentage Response Time: Visualizes the distribution of response times within, below, and above SLAs. Number of Calls by Channel: The number of calls received through different channels (e.g., call center, chatbot, email, web). Number of Calls by Reason: Categorizes calls based on the reason for contact. Average Calls by State: Displays the average number of calls per state. Number of Calls by Weekdays: Analyzes call volume across different days. Tools used; EXCEL and POWER BI See MoreWork History
K
Data analyst
Kascco company ltdFull-time EmployeeJun 2022 - Oct 2024 • 2 yrs 5 mosDesigned, built, and designed interactive dashboards using POWER BI to provide real time operation insights, improving business transparency by 27%. • Developed and executed complex SQL queries to extract, transform, and analyze large dataset improving sales prediction by 22%, optimizing inventory management, and reducing overstock expenses by 10%. • Collaborated with 4+ cross-functional teams to translate business needs into technical specifications, improving data-driven decision making for 9+ key stakeholders, which resulted in a 20% increase in operational efficiency. • Implemented quality control measures to ensure data accuracy, and integrity, reducing errors by 44%. • Spearheaded the development of ETL workflows that automated data extraction and loading processes, saving the analytics team an average of 15 hours per week previously spent on manual data handling. • Assessed and optimized 5+ data pipelines, increasing data flow efficiency by 30% and improving data quality and accessibility for 100+ users across the organization. • Analyzed more than 2000 row datasets in an AI algorithm class, uncovering 5+ hidden patterns that informed 2 key strategic decisions, leading to a 10% increase in forecast accuracy. • Assisted in applying statistical analysis and data modeling techniques on more than 3 key projects, identifying 10+ trends and generating actionable insights that led to a 15% improvement in operational performance. • Maintained more than 62 reports and made sure they are supported and optimized to ensure accuracy and relevance of information for management, resulting in increase in business transparency. • Fostered training and support to 20+ team members on best practices for data analysis and visualizations, resulting in a 25% improvement in data literacy across the team and a more efficient use of analytics tools in daily operations.K
Data analyst
Kascco company ltdInternApr 2021 - May 2022 • 1 yr 2 mosCollected, cleansed, and analyzed over 100,000 data points on supply chain performance to identify gaps and inconsistencies and reduce them by 18% • Analyze transportation costs and delivery operations to help reduce logistics costs by 12% • Served as a link between internal departments (like logistics) and external parties (like suppliers) to guarantee appropriate creation and execution of all materials. • Participated in risk management initiatives, helping to identify and mitigate 5 key risks in the supply chain.Education
S
Shanghai Dianji university
Bachelor in software engineering (2nd year dropout), Software engineering Sep 2019 - Jan 2021How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Data Analyst
I am a data analyst with 3 years of hand on experience in transforming complex datasets into actionable
insights. I specialize in interactive dashboard creation, statistical analysis, and data pipeline management.
I have led data driven projects that resulted in improved forecasting accuracy, optimized workflows, and
enhanced business decision-making processes. Proficient in SQL, Power BI, and data modeling techniques,
I am committed to leveraging analytics to support business growth.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Salha are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Salha Said
Projects
Supply chain project
The key insights include, Column and Bar Charts 📊 ; I visualized late delivery risks by region and orders by market and risk, providing clear insights into performance and potential improvement areas. Line charts 📈. I use a line chart to analyze sales trends over the years to identify which year had the highest sales and which didn’t. Interactive reports📝; I enabled dynamic data exploration using slicers and filters, making it easy to interact and drill down to a specific metric. Pie chart; I used a pie chart to show order by delivery status These visualizations helped me answer the following questions; Which region has the highest late delivery risk? What are the trends in sales over different months and years? How do order volume and late delivery risks vary by market? How many orders had late delivery, on-time delivery, and canceled order status? How many orders were late, canceled, and on time? Language used; SQL Visualization Tool; POWER BICall Center customer service
This repository contains the Power BI dashboard for analyzing and visualizing call center performance metrics. The dashboard provides insights into call volume, duration, customer satisfaction, response times, and more. Using EXCEL 📈and POWER BI, I was able to create a comprehensive tool to analyze and visualize call center performance. This dashboard provides actionable insights to optimize operations and improve customer satisfaction. Data preparation: Data cleaning; I used EXCEL to clean and standardize the raw data ensuring data accuracy and consistency. This included... Removing duplicates Handling missing values using IF Function, AVERAGE, MEDIAN, and MODE statistical measures. Data transformation; I employed Power Query to transform data into a more acceptable format for analysis. This included; Creating calculated columns Renaming columns Removing columns and Data aggregation and grouping Key Features; Total Calls Received: Displays the overall number of calls received. Total Calls Duration: Shows the total duration of all calls. Average Call Duration: Calculates the average length of each call. Average CSAT Score: Presents the average customer satisfaction score. SLA Status Met: Indicates the percentage of calls that met service level agreements. Number of Calls by City: Breaks down call volume by city. Percentage Response Time: Visualizes the distribution of response times within, below, and above SLAs. Number of Calls by Channel: The number of calls received through different channels (e.g., call center, chatbot, email, web). Number of Calls by Reason: Categorizes calls based on the reason for contact. Average Calls by State: Displays the average number of calls per state. Number of Calls by Weekdays: Analyzes call volume across different days. Tools used; EXCEL and POWER BIWork History
K
Data analyst
Kascco company ltdFull-time EmployeeJun 2022 - Oct 2024 • 2 yrs 5 mosDesigned, built, and designed interactive dashboards using POWER BI to provide real time operation insights, improving business transparency by 27%. • Developed and executed complex SQL queries to extract, transform, and analyze large dataset improving sales prediction by 22%, optimizing inventory management, and reducing overstock expenses by 10%. • Collaborated with 4+ cross-functional teams to translate business needs into technical specifications, improving data-driven decision making for 9+ key stakeholders, which resulted in a 20% increase in operational efficiency. • Implemented quality control measures to ensure data accuracy, and integrity, reducing errors by 44%. • Spearheaded the development of ETL workflows that automated data extraction and loading processes, saving the analytics team an average of 15 hours per week previously spent on manual data handling. • Assessed and optimized 5+ data pipelines, increasing data flow efficiency by 30% and improving data quality and accessibility for 100+ users across the organization. • Analyzed more than 2000 row datasets in an AI algorithm class, uncovering 5+ hidden patterns that informed 2 key strategic decisions, leading to a 10% increase in forecast accuracy. • Assisted in applying statistical analysis and data modeling techniques on more than 3 key projects, identifying 10+ trends and generating actionable insights that led to a 15% improvement in operational performance. • Maintained more than 62 reports and made sure they are supported and optimized to ensure accuracy and relevance of information for management, resulting in increase in business transparency. • Fostered training and support to 20+ team members on best practices for data analysis and visualizations, resulting in a 25% improvement in data literacy across the team and a more efficient use of analytics tools in daily operations.K
Data analyst
Kascco company ltdInternApr 2021 - May 2022 • 1 yr 2 mosCollected, cleansed, and analyzed over 100,000 data points on supply chain performance to identify gaps and inconsistencies and reduce them by 18% • Analyze transportation costs and delivery operations to help reduce logistics costs by 12% • Served as a link between internal departments (like logistics) and external parties (like suppliers) to guarantee appropriate creation and execution of all materials. • Participated in risk management initiatives, helping to identify and mitigate 5 key risks in the supply chain.Education
S
Shanghai Dianji university
Bachelor in software engineering (2nd year dropout), Software engineering Sep 2019 - Jan 2021How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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