Sally Chung

Cross-functional collaboration

SaaS

HTML/CSS

Prototyping

Graphic UI

Figma

User-Centered Design

User Flows

Adobe Creative Suite

Mobile Design

Card Sorting

Design Systems

User Interface Design

User Personas

User Research

Heuristic Evaluation

UI/UX Design

Available for hire fromNegotiable

Contracts

Experienced UX & Product Designer Seeking Opportunities

I'm Sally Chung, a UX designer with a robust foundation in design and research. I am passionate about crafting intuitive solutions to user problems, with hands-on experience in B2B, B2C, and SaaS products. I excel in transforming research insights into impactful, user-centered designs. Proficient in design and prototyping tools, I thrive in collaborative environments, efficiently solving complex problems with a focus on simplicity and user satisfaction. My goal is to create seamless, enjoyable experiences that make technology more accessible and delightful for all.

Work History

UX Design Lead (SCADPro Sponsored Course)

DeloitteSep 2024 - Nov 2024 • 3 mos- Spearheaded a 6-person UX team within a 16-member project, redesigning an airport security app to improve usability. - Increased user confidence by 66% in airport security preparation through research-driven design enhancements. - Presented to 15 stakeholders, earning high praise and client satisfaction.

UX Designer

immerJun 2024 - Sep 2024 • 4 mos- Designed SaaS and B2B web and app solutions for a venue rental platform, focusing on user flow and interface design. - Streamlined interfaces based on research findings and the company's design system, visualizing results to enhance usability and consistency.

UX Designer

The Fanrod Group, Inc.Dec 2021 - Feb 2022 • 3 mos- Modified a B2C financial app to align with industry standards, enhancing usability and overall user experience for users. - Analyzed client needs and optimized interface designs based on user workflows, increasing efficiency and accessibility.

Product Designer

Taiwan Design Research Institute (TDRI)Jul 2018 - Dec 2018 • 6 mos- Led user research efforts through 100+ interviews and surveys, gathering insights to inform retail design decisions. - Revamped shopping routes and display arrangements using data analytics, boosting key products sales by 11%.

Education

Savannah College of Art and Design

Master of Arts - MA, Interactive Design2022 - 2025

Academy of Art University

Master of Arts - MA, Interaction & UIUX Design2021 - 2022

Tatung University

Bachelor's degree, Industrial Design2015 - 2019

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