Top Talent like Sarah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sarah Hoffkins

Copywriter • Customer Success Manager • Content Marketing Manager • Newtown, CT, US
Content Writing
Creative Writing
Editing
Copywriting
Available for hire fromNegotiable
Full-Time Roles
Contracts
Adaptable and detail-oriented creative writer with a passion for customer and business success
Adaptable and detail-oriented creative writer with a passion for customer and business success. With a background in customer service, I've been able to hone my skills in connecting to customers and promote new products through those connections. When I'm not working, I will usually be practicing archery outside or trying out a new recipe in the kitchen.

Work History

S

Barista

Starbucks Excelled in delivering top-notch customer service, handling cash transactions, and ensuring optimal store cleanliness and organization. Actively participated in promoting and upselling featured products, enhancing the overall customer experience. Analyzed daily sales reports and communicated with managers to provide insights on how to uphold the Starbucks standard of service. Assisted shift supervisors in organizing and managing inventory, contributing to the efficient flow of daily operations. Demonstrated expertise in guiding customers through the ordering process, offering product knowledge, and ensuring satisfaction with each transaction. Managed cash and card transactions with precision, maintaining accuracy and adhering to financial protocols. Played a crucial role in team development by training and coaching new baristas, covering various aspects, including coffee preparation, store policies, and customer interactions. Proactively restocked supplies to prevent shortages, ensuring a seamless workflow for fellow baristas.
T

Host

Texas RoadhousePart-time EmployeeMay 2017 - Apr 2021 • 4 yrsLed as Head Host, managing reservations, take-out orders, and customer greetings with a focus on delivering exceptional service. Collaborated with the Marketing team to plan and execute events, fostering business-to-business relationships and contributing to the overall success of the restaurant. Consistently analyzed sales reports and reservation systems to provide accurate wait times and keep the flow of service consistent. Coordinated seating arrangements using a sophisticated digital system, ensuring optimal table turnover and preventing overloading of kitchen staff and servers. Effectively handled customer inquiries, special requests, and complaints, showcasing strong communication skills and professionalism during phone interactions. Played a pivotal role in the training program, guiding new employees through store policies and protocols, demonstrating leadership and commitment to team development. Proactively created a positive and welcoming atmosphere by greeting and engaging with customers upon entry, contributing to a favorable dining experience.

Education

Western Connecticut State University

Bachelor's Degree, English2014 - 2019

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Adaptable and detail-oriented creative writer with a passion for customer and business success
Adaptable and detail-oriented creative writer with a passion for customer and business success. With a background in customer service, I've been able to hone my skills in connecting to customers and promote new products through those connections. When I'm not working, I will usually be practicing archery outside or trying out a new recipe in the kitchen.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Sarah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sarah Hoffkins

Copywriter • Customer Success Manager • Content Marketing Manager • Newtown, CT, US
Content Writing
Creative Writing
Editing
Copywriting
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

S

Barista

Starbucks Excelled in delivering top-notch customer service, handling cash transactions, and ensuring optimal store cleanliness and organization. Actively participated in promoting and upselling featured products, enhancing the overall customer experience. Analyzed daily sales reports and communicated with managers to provide insights on how to uphold the Starbucks standard of service. Assisted shift supervisors in organizing and managing inventory, contributing to the efficient flow of daily operations. Demonstrated expertise in guiding customers through the ordering process, offering product knowledge, and ensuring satisfaction with each transaction. Managed cash and card transactions with precision, maintaining accuracy and adhering to financial protocols. Played a crucial role in team development by training and coaching new baristas, covering various aspects, including coffee preparation, store policies, and customer interactions. Proactively restocked supplies to prevent shortages, ensuring a seamless workflow for fellow baristas.
T

Host

Texas RoadhousePart-time EmployeeMay 2017 - Apr 2021 • 4 yrsLed as Head Host, managing reservations, take-out orders, and customer greetings with a focus on delivering exceptional service. Collaborated with the Marketing team to plan and execute events, fostering business-to-business relationships and contributing to the overall success of the restaurant. Consistently analyzed sales reports and reservation systems to provide accurate wait times and keep the flow of service consistent. Coordinated seating arrangements using a sophisticated digital system, ensuring optimal table turnover and preventing overloading of kitchen staff and servers. Effectively handled customer inquiries, special requests, and complaints, showcasing strong communication skills and professionalism during phone interactions. Played a pivotal role in the training program, guiding new employees through store policies and protocols, demonstrating leadership and commitment to team development. Proactively created a positive and welcoming atmosphere by greeting and engaging with customers upon entry, contributing to a favorable dining experience.

Education

Western Connecticut State University

Bachelor's Degree, English2014 - 2019

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.