Top Talent like Scott are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Scott Burtness

Project ManagerCustomer Success ManagerSturgeon Bay, WI, US
Portfolio Management
Program Management
Project Management
Customer Relationship Management
Communication
Written Communication
Available for hire fromNegotiable
Contracts
Results-oriented leader with 20+ years of proven success maturing capabilities, improving processes, and delivering results. Adept at change leadership. Excellent stakeholder management skills. Expansive business acumen.
Experienced and results-oriented leader with 20+ years of proven success maturing capabilities, improving processes, and delivering measurable results. Adept at change leadership to ensure change is successfully adopted and durable. Excellent stakeholder management skills with the ability to communicate effectively across all levels of the organization. Customer-centric attitude. Expansive business acumen. Private and public sector experience. VMO, PMO, Customer Success, Portfolio, and Project Management experience.

Work History

O

VMO Manager

Old Republic TitleSelected by senior leadership to rescue and mature the IT VMO. Applied project rigor and focus on delivery to vendor onboarding, SLA management, and renewals. Worked cross-functionally with IT leadership, Security and Compliance, Legal, Purchasing, and Accounts Payable to manage IT vendors through the source-to-pay lifecycle. Achievements include a 26% YoY reduction in average contract review cycle time, introduction of vendor scorecards and Business Alignment Meetings, and establishing a process to leverage research partners for vendor evaluations and price benchmarking.
O

PMO Manager

Old Republic TitleJan 2022 - Jun 2023 • 1 yr 6 mosManaged and rapidly matured a newly-formed PMO. Oversaw a team of nine including PMs, BAs, Scrum Master, and Product Owner. Responsible for the 2nd-largest revenue producing LOB project portfolio. Improved successful project delivery by implementing gate reviews, developed and implemented PM and BA maturity plans to upskill PMO resources, and managed contracted resources providing critical staff augmentation.
O

Senior Project Manager

Old Republic TitleJul 2021 - Dec 2021 • 6 mosRecruited to manage a $2.5MM enterprise data strategy program through initiation and planning phases. Assigned additional projects in need of project leadership.
S

Director, Customer Success Management

SciformaJan 2020 - Jul 2021 • 1 yr 7 mosDeveloped the Customer Success Management role for the company. Partnered with customers of the PPM solution to improve user adoption, process integration, and organizational change management. Worked cross-functionally with Sales Executives, Account Executives, and Professional Services to grow accounts and ensure customers maximized the platform’s value. Supported approximately 40 customers in the U.S. and Canada with roll-out, adoption, and ROI, achieving an 11% YoY churn reduction and exceeding account growth and professional services targets.
M

ePMO Portfolio Manager

Minnesota IT ServicesJun 2015 - Jan 2020 • 4 yrs 8 mosMonitored and reported on the statewide IT project portfolio to the State CIO, executive leadership, and the state legislature. Drove maturity initiatives for approximately 20 agency-based IT PMOs. Co-developed the enterprise PMO (ePMO), implemented and administered an enterprise PPM solution for State CIO and legislature reporting, coordinated agency participation in the legislative budgeting process for large-scale IT investments, and co-developed and deployed project management policy, guidelines, and procedures for 20 PMOs.

Education

C

Capella University

Bachelor of Science - BS, Business Administration2012
U

University of Minnesota

Bachelor of Arts (BA) candidate, Psychology1994 - 1997

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Results-oriented leader with 20+ years of proven success maturing capabilities, improving processes, and delivering results. Adept at change leadership. Excellent stakeholder management skills. Expansive business acumen.
Experienced and results-oriented leader with 20+ years of proven success maturing capabilities, improving processes, and delivering measurable results. Adept at change leadership to ensure change is successfully adopted and durable. Excellent stakeholder management skills with the ability to communicate effectively across all levels of the organization. Customer-centric attitude. Expansive business acumen. Private and public sector experience. VMO, PMO, Customer Success, Portfolio, and Project Management experience.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Scott are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Scott Burtness

Project ManagerCustomer Success ManagerSturgeon Bay, WI, US
Portfolio Management
Program Management
Project Management
Customer Relationship Management
Communication
Written Communication
Available for hire fromNegotiable
Contracts

Work History

O

VMO Manager

Old Republic TitleSelected by senior leadership to rescue and mature the IT VMO. Applied project rigor and focus on delivery to vendor onboarding, SLA management, and renewals. Worked cross-functionally with IT leadership, Security and Compliance, Legal, Purchasing, and Accounts Payable to manage IT vendors through the source-to-pay lifecycle. Achievements include a 26% YoY reduction in average contract review cycle time, introduction of vendor scorecards and Business Alignment Meetings, and establishing a process to leverage research partners for vendor evaluations and price benchmarking.
O

PMO Manager

Old Republic TitleJan 2022 - Jun 2023 • 1 yr 6 mosManaged and rapidly matured a newly-formed PMO. Oversaw a team of nine including PMs, BAs, Scrum Master, and Product Owner. Responsible for the 2nd-largest revenue producing LOB project portfolio. Improved successful project delivery by implementing gate reviews, developed and implemented PM and BA maturity plans to upskill PMO resources, and managed contracted resources providing critical staff augmentation.
O

Senior Project Manager

Old Republic TitleJul 2021 - Dec 2021 • 6 mosRecruited to manage a $2.5MM enterprise data strategy program through initiation and planning phases. Assigned additional projects in need of project leadership.
S

Director, Customer Success Management

SciformaJan 2020 - Jul 2021 • 1 yr 7 mosDeveloped the Customer Success Management role for the company. Partnered with customers of the PPM solution to improve user adoption, process integration, and organizational change management. Worked cross-functionally with Sales Executives, Account Executives, and Professional Services to grow accounts and ensure customers maximized the platform’s value. Supported approximately 40 customers in the U.S. and Canada with roll-out, adoption, and ROI, achieving an 11% YoY churn reduction and exceeding account growth and professional services targets.
M

ePMO Portfolio Manager

Minnesota IT ServicesJun 2015 - Jan 2020 • 4 yrs 8 mosMonitored and reported on the statewide IT project portfolio to the State CIO, executive leadership, and the state legislature. Drove maturity initiatives for approximately 20 agency-based IT PMOs. Co-developed the enterprise PMO (ePMO), implemented and administered an enterprise PPM solution for State CIO and legislature reporting, coordinated agency participation in the legislative budgeting process for large-scale IT investments, and co-developed and deployed project management policy, guidelines, and procedures for 20 PMOs.

Education

C

Capella University

Bachelor of Science - BS, Business Administration2012
U

University of Minnesota

Bachelor of Arts (BA) candidate, Psychology1994 - 1997

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.