Sérgio Rebelo

DevOps & Infrastructure Engineer • Full-stack Engineer • Product Manager • Lisbon, Lisbon, PT

Express.js

IFTTT

CI/CD

GPT-3

DevOps

Zapier

Cybersecurity

JSON:API

Microservices

Information Technology

Postman

Automation

API

SecDevOps

Stripe

Node.js

Web3

Linux

Bash

Available for hire fromNegotiable

Contracts

Entrepreneur with a passion for innovation and optimizing workflows. Expert in organizational tooling with a keen focus on productivity and security.

Passionate about gaming & online communities since very young, but always enjoyed doing some work related to Security & Development as well. Dabbled with crypto-currencies since 2015, and took it "more seriously" in 2020. Currently working on growing Momentum One, taking it to new heights, and building out Hermes Protocol, the premier Web3 notifications & communications platform.

Projects

Hermes Protocol

Hermes Protocol solves the impossible challenge of delivering critical Web3 notifications, such as liquidations, governance polls, and NFT drops, overcoming the absence of email addresses in the crypto ecosystem, via the users preferred social channels and their wallets. By establishing a trusted communication bridge between Web3 businesses and users, we enable personalized alerts and marketing campaigns that drive engagement and foster a sense of community in the crypto ecosystem.See More

Sledgehammer

Sledgehammer is the premier human-verification system for Discord communities that protects them from automated spam & scam attacks, and allows communities to group together and protect each other. Currently being used by tens of thousands of different web2 and web3 communities, protecting dozens of millions of users.See More

Momentum One

Momentum One is the leading Discord-building company in web3. We allow web3 companies to build their online communities in a functional way that scales, is focused on the User Experience and their safety, among other pillars. We also build brand identities, do web design and develop websites.See More

Work History

Founder

Momentum One / Hermes Protocol▪ Led and Managed a dynamic team, growing it to 17 full-time employees, focusing on hiring, satisfaction, retention, and performance metrics. ▪ Established comprehensive operational procedures encompassing employee and customer onboarding, payment flows, secret management, and more. ▪ Implemented CICD pipelines for client projects, consistently surpassing expectations in terms of cost efficiency and quality, leading to outstanding client feedback. ▪ Oversaw the development and management of over 40 in-house repositories, spanning web applications, backend, and frontend projects. ▪ Mastered a range of tools and frameworks including Astro (JS framework compatible with React/Vue/etc.), Strapi (CMS), Stripe’s API, ChatGPT for diverse business functions, and Midjourney for visual content creation. ▪ Engaged in hands-on technical tasks, regularly utilizing the Ubuntu terminal for NodeJS and Bash scripts, automating operations, and managing remote servers.

Cloud Operations Engineer & Service Manager

AXA Group OperationsDec 2018 - Aug 2021 • 2 yrs 9 mosCloudOps: Supported critical Cloud Components infrastructure, including ESB (using webMethods) and ESG. ▪ Oversaw certificate management processes and introduced efficient tooling solutions. ▪ Developed scripts to automate complex processes, significantly reducing human errors. ▪ Designed and configured monitoring and alerting solutions, ensuring timely response to system anomalies. Service Manager: Led personal coaching initiatives, emphasizing team spirit and collaboration, resulting in enhanced team performance. ▪ Implemented support and operations strategies based on industry best practices. ▪ Presented regular reports to stakeholders, focusing on KPIs and continuous improvement processes. ▪ Surpassed business expectations by optimizing operations and enhancing employee satisfaction metrics. ▪ Negotiated and managed Service Level Agreements, ensuring alignment with business user requirements.

Chief Operations Officer

MagicShot Gaming NetworkDec 2016 - Aug 2018 • 1 yr 9 mos▪ Oversaw comprehensive operations including online and offline tournament management, social media engagement, community building, HR, partnerships, budgeting, inventory, and access controls. ▪ Led a dynamic team, ensuring seamless coordination and execution before, during, and after MagicShot's and partner events, emphasizing team collaboration and goal alignment. ▪ Produced high-profile events such as Rock in Rio Lisboa, Comic Con Portugal, and Web Summit, showcasing organizational skills, stakeholder management, and the ability to handle large-scale projects

Esports & Tech Manager

Log On LoungeJul 2016 - Nov 2016 • 5 mos▪ Organized and Executed esports tournaments, driving engagement and brand visibility. ▪ Fostered strategic partnerships with prominent gaming communities, enhancing the company's industry presence and collaboration. ▪ Oversaw the company's digital presence by managing social media platforms, ensuring consistent branding and timely updates. ▪ Administered both Cloud and Local Windows servers, ensuring optimal performance, security, and uptime. Managed website updates, including feature rollouts, news postings, and plugin integrations. ▪ Led System Administration for diverse environments, including Linux and Windows, ensuring seamless operations and infrastructure reliability. ▪ Provided technical support to both clients and staff, resolving issues efficiently and maintaining high satisfaction levels.

Client Support & Slack Specialist

TalkdeskJul 2015 - Aug 2016 • 1 yr 2 mos▪ Served at Talkdesk, one of Portugal's pioneering unicorns, in Lisbon. ▪ Delivered high-quality tech support to international call centers, ensuring seamless operations for Talkdesk's esteemed clientele. ▪ Designed and Configured collaboration tools, notably an internal Slack bot, enhancing efficiency for Sales & Support teams. ▪ Led and Mentored new team members, ensuring they were equipped with the necessary skills and knowledge to excel in their roles

Android Development Trainee

AptoideJul 2014 - Sep 2014 • 3 mos▪ Developed a brand new "Social Timeline" feature for Aptoide's Android app.

System Administrator & IT Support Specialist

ACES SintraMar 2013 - Dec 2013 • 10 mos▪ Administered Windows 2003 servers, overseeing critical services such as Exchange, DNS, and DHCP, ensuring optimal system performance and uptime. ▪ Monitored IT services proactively, addressing potential issues and ensuring seamless operations across the organization. ▪ Innovated by configuring and deploying Raspberry Pi units for diverse roles, including DNS, DHCP, and Print servers, enhancing infrastructure efficiency. ▪ Automated routine tasks through the development of batch scripts, streamlining processes and improving operational efficiency.

Education

ISCTE-IUL

Bachelor's Degree, Telecommunications Engineering2011 - 2018

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