Top Talent like Shon are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Shon Stefan

Customer Success Manager
Industrial Design
Design
Design Thinking
Available for hire fromNegotiable
Contracts
Construction Software Implementation Expert
With a Bachelor of Science in Business from Portland State University, I have built a robust career in construction management and software implementation. Currently, I serve as a Sage Construction Management Implementation Consultant at Accordant Company, LLC, where I focus on deploying and training clients on Sage solutions. Previously, I was a Senior Integration Implementation Specialist at Procore Technologies, where I specialized in accounting integration and construction accounting practices. My experience also includes roles as an Application Support Specialist at Viewpoint Construction Software and a Senior Customer Support Analyst at Sage Software, where I honed my skills in software troubleshooting and client support. Earlier in my career, I worked as a Revenue Accountant at Ichor Systems, Inc., gaining valuable insights into revenue recognition and financial management. My diverse experience has equipped me with a comprehensive understanding of construction software solutions and client relations.

Work History

A

Sage Construction Management Implementation Consultant

Accordant Company, LLCResponsible for implementing and managing Sage Construction Management solutions for clients, ensuring successful deployment and user training.
P

Senior Integration Implementation Specialist

Procore TechnologiesSep 2016 - Apr 2024 • 7 yrs 8 mosHelped with implementing, configuring, and training customers who purchased Procore's accounting integration products. Acted as a subject matter expert for questions around accounting integration, construction accounting practices, and financial management of projects from Sales, Account Managers, Marketing, and Customer Support teams. Handled second tier support escalations specifically related to accounting integration issues; these included troubleshooting the integration connector and other elements in the customers' Windows environment. Assisted product management in identifying issues, enhancement requests, and feature requests from customers. Worked with Account Managers to assist with customer issues and questions surrounding accounting integration.
V

Application Support Specialist

Viewpoint Construction SoftwareApr 2016 - Sep 2016 • 6 mosHelped support construction users of the Viewpoint Vista accounting program.
S

Senior Customer Support Analyst

Sage SoftwareOct 2007 - Apr 2016 • 8 yrs 7 mosDocumented client calls in CRM software. Assisted with the installation and upgrades/updates of Sage 50 US, Sage 50 CA, Sage 300 CRE, and Sage Estimating. Troubleshot issues clients had with software. Authored knowledgebase articles for use by outside clients and internal analysts. Mentored new employees. Provided workflow advice to clients with Purchasing, Inventory, and Service Management modules. Remoted into clients' systems to fix data integrity issues.
I

Revenue Accountant

Ichor Systems, Inc.Oct 2005 - May 2007 • 1 yr 8 mosDetermined when revenue could be recognized. Documented proper revenue recognition in compliance with GAAP and the company's revenue recognition guidelines. Reviewed invoices, sales orders, and customer purchase orders to ensure correct billings to customers. Analyzed contracts and processed A/R invoices daily. Assisted in collections, netting several thousands of dollars. Assisted people in other departments by providing requested information and offering solutions. Wrote work procedure for position, used as an example for the rest of the department. Employee of the month for February 2007.

Education

P

Portland State University - School of Business

BS, Business1996 - 2000

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Construction Software Implementation Expert
With a Bachelor of Science in Business from Portland State University, I have built a robust career in construction management and software implementation. Currently, I serve as a Sage Construction Management Implementation Consultant at Accordant Company, LLC, where I focus on deploying and training clients on Sage solutions. Previously, I was a Senior Integration Implementation Specialist at Procore Technologies, where I specialized in accounting integration and construction accounting practices. My experience also includes roles as an Application Support Specialist at Viewpoint Construction Software and a Senior Customer Support Analyst at Sage Software, where I honed my skills in software troubleshooting and client support. Earlier in my career, I worked as a Revenue Accountant at Ichor Systems, Inc., gaining valuable insights into revenue recognition and financial management. My diverse experience has equipped me with a comprehensive understanding of construction software solutions and client relations.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Shon are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Shon Stefan

Customer Success Manager
Industrial Design
Design
Design Thinking
Available for hire fromNegotiable
Contracts

Work History

A

Sage Construction Management Implementation Consultant

Accordant Company, LLCResponsible for implementing and managing Sage Construction Management solutions for clients, ensuring successful deployment and user training.
P

Senior Integration Implementation Specialist

Procore TechnologiesSep 2016 - Apr 2024 • 7 yrs 8 mosHelped with implementing, configuring, and training customers who purchased Procore's accounting integration products. Acted as a subject matter expert for questions around accounting integration, construction accounting practices, and financial management of projects from Sales, Account Managers, Marketing, and Customer Support teams. Handled second tier support escalations specifically related to accounting integration issues; these included troubleshooting the integration connector and other elements in the customers' Windows environment. Assisted product management in identifying issues, enhancement requests, and feature requests from customers. Worked with Account Managers to assist with customer issues and questions surrounding accounting integration.
V

Application Support Specialist

Viewpoint Construction SoftwareApr 2016 - Sep 2016 • 6 mosHelped support construction users of the Viewpoint Vista accounting program.
S

Senior Customer Support Analyst

Sage SoftwareOct 2007 - Apr 2016 • 8 yrs 7 mosDocumented client calls in CRM software. Assisted with the installation and upgrades/updates of Sage 50 US, Sage 50 CA, Sage 300 CRE, and Sage Estimating. Troubleshot issues clients had with software. Authored knowledgebase articles for use by outside clients and internal analysts. Mentored new employees. Provided workflow advice to clients with Purchasing, Inventory, and Service Management modules. Remoted into clients' systems to fix data integrity issues.
I

Revenue Accountant

Ichor Systems, Inc.Oct 2005 - May 2007 • 1 yr 8 mosDetermined when revenue could be recognized. Documented proper revenue recognition in compliance with GAAP and the company's revenue recognition guidelines. Reviewed invoices, sales orders, and customer purchase orders to ensure correct billings to customers. Analyzed contracts and processed A/R invoices daily. Assisted in collections, netting several thousands of dollars. Assisted people in other departments by providing requested information and offering solutions. Wrote work procedure for position, used as an example for the rest of the department. Employee of the month for February 2007.

Education

P

Portland State University - School of Business

BS, Business1996 - 2000

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.