Top Talent like Sifa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sifa Umutesi

Recruitment Specialist •
Available for hire fromNegotiable
Contracts
Claims Associate | Diverse Industry Experience
With a Bachelor's degree in Political Science and Government from the University of Ottawa, I have developed a diverse professional background across various industries. Currently, I am a Claims Associate at Canada Life, where I manage insurance claims with precision and efficiency. Previously, I served as a Recruitment Specialist at Quantum Management Services Ltd., where I honed my skills in sourcing and evaluating candidates, managing recruitment processes, and ensuring a positive candidate experience. My experience as a Technical Support Specialist at PayPal involved resolving IT issues and maintaining customer satisfaction. At Élections Canada, I worked as a Social Media Specialist, managing platforms during federal elections and enhancing public engagement. Additionally, my role as an Information Officer at Service Canada involved providing bilingual support and maintaining client databases. My career is marked by a commitment to delivering exceptional service and fostering effective communication.

Work History

C

Claims Associate

Canada LifeAs a Claims Associate, likely responsible for processing insurance claims, verifying claim information, and ensuring timely and accurate claim settlements.
Q

Recruitment Specialist

Quantum Management Services Ltd.Sep 2023 - Mar 2024 • 7 mos- Sourced, screened, and evaluated candidates through various channels, including job boards and social media. - Conducted interviews and assessments to identify candidates' qualifications. - Managed the end-to-end recruitment process, from job posting to offer negotiation. - Collaborated with hiring managers to understand staffing needs and create tailored recruitment strategies. - Built and maintained a strong pipeline of qualified candidates for current and future openings. - Ensured a positive candidate experience throughout the recruitment journey. - Provided regular updates and reports to hiring managers on recruitment progress.
P

Technical Support Specialist

PayPalJan 2023 - May 2023 • 5 mos- Handled all inquiries, feedback, complaints, or concerns professionally and courteously. - Updated and maintained information in relevant systems (confluence). - Assisted in entering, maintaining, and auditing customer records in the database. - Collected and processed customer payments. - Provided outstanding customer service to our clients. - Worked with service tickets and queues to resolve or escalate issues as needed. - Captured all work activity within the ticket system in a timely manner. - Troubleshooted and solved IT related problems over the phone, via email, and chat.
É

Social Media Specialist

Élections Canada | Elections CanadaSep 2020 - Oct 2021 • 1 yr 2 mos- Monitored and managed social media platforms (Twitter, Instagram, Facebook, TikTok) during federal elections. - Responded promptly to public inquiries regarding the elections. - Created and maintained a content calendar for strategic posts. - Contributed to content creation for various social media channels. - Facilitated training for new team members on social media monitoring. - Revised and improved training materials for enhanced onboarding processes.
S

Information Officer

Service CanadaMay 2018 - Nov 2020 • 2 yrs 7 mos- Received bilingual calls from clients and assisted them with their queries from all over the country. - Helped with checking the status of clients applications. - Maintained and updated clients database. - Performed research and simple analyses, and provided solutions and answers. - Provided accurate information to the callers on Federal Government of Canada projects, using project-related tools and resources. - Data entry and record call logs to Microsoft Excel spreadsheets. - Offered navigational support on project-related Websites to callers (based on project mandate). - Recorded demographic statistics for every inquiry, as well as comments. - Provided excellent and hospitable customer service to clients. - Scheduled appointments for clients and track clients service record.

Education

U

University of Ottawa

Bachelor's degree, Political Science and Government

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Claims Associate | Diverse Industry Experience
With a Bachelor's degree in Political Science and Government from the University of Ottawa, I have developed a diverse professional background across various industries. Currently, I am a Claims Associate at Canada Life, where I manage insurance claims with precision and efficiency. Previously, I served as a Recruitment Specialist at Quantum Management Services Ltd., where I honed my skills in sourcing and evaluating candidates, managing recruitment processes, and ensuring a positive candidate experience. My experience as a Technical Support Specialist at PayPal involved resolving IT issues and maintaining customer satisfaction. At Élections Canada, I worked as a Social Media Specialist, managing platforms during federal elections and enhancing public engagement. Additionally, my role as an Information Officer at Service Canada involved providing bilingual support and maintaining client databases. My career is marked by a commitment to delivering exceptional service and fostering effective communication.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Sifa are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sifa Umutesi

Recruitment Specialist •
Available for hire fromNegotiable
Contracts

Work History

C

Claims Associate

Canada LifeAs a Claims Associate, likely responsible for processing insurance claims, verifying claim information, and ensuring timely and accurate claim settlements.
Q

Recruitment Specialist

Quantum Management Services Ltd.Sep 2023 - Mar 2024 • 7 mos- Sourced, screened, and evaluated candidates through various channels, including job boards and social media. - Conducted interviews and assessments to identify candidates' qualifications. - Managed the end-to-end recruitment process, from job posting to offer negotiation. - Collaborated with hiring managers to understand staffing needs and create tailored recruitment strategies. - Built and maintained a strong pipeline of qualified candidates for current and future openings. - Ensured a positive candidate experience throughout the recruitment journey. - Provided regular updates and reports to hiring managers on recruitment progress.
P

Technical Support Specialist

PayPalJan 2023 - May 2023 • 5 mos- Handled all inquiries, feedback, complaints, or concerns professionally and courteously. - Updated and maintained information in relevant systems (confluence). - Assisted in entering, maintaining, and auditing customer records in the database. - Collected and processed customer payments. - Provided outstanding customer service to our clients. - Worked with service tickets and queues to resolve or escalate issues as needed. - Captured all work activity within the ticket system in a timely manner. - Troubleshooted and solved IT related problems over the phone, via email, and chat.
É

Social Media Specialist

Élections Canada | Elections CanadaSep 2020 - Oct 2021 • 1 yr 2 mos- Monitored and managed social media platforms (Twitter, Instagram, Facebook, TikTok) during federal elections. - Responded promptly to public inquiries regarding the elections. - Created and maintained a content calendar for strategic posts. - Contributed to content creation for various social media channels. - Facilitated training for new team members on social media monitoring. - Revised and improved training materials for enhanced onboarding processes.
S

Information Officer

Service CanadaMay 2018 - Nov 2020 • 2 yrs 7 mos- Received bilingual calls from clients and assisted them with their queries from all over the country. - Helped with checking the status of clients applications. - Maintained and updated clients database. - Performed research and simple analyses, and provided solutions and answers. - Provided accurate information to the callers on Federal Government of Canada projects, using project-related tools and resources. - Data entry and record call logs to Microsoft Excel spreadsheets. - Offered navigational support on project-related Websites to callers (based on project mandate). - Recorded demographic statistics for every inquiry, as well as comments. - Provided excellent and hospitable customer service to clients. - Scheduled appointments for clients and track clients service record.

Education

U

University of Ottawa

Bachelor's degree, Political Science and Government

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.