Top Talent like Srecko are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Srecko Nedeljkovic

Customer Success Manager • User Researcher • Email Marketing Specialist • Belgrade, Serbia
Customer Service
Salesforce
Email Support
Customer Experience
SAP
Available for hire fromNegotiable
Contracts
Full-Time Roles
Passionate and dedicated customer service professional with a proven track record of turning satisfied customers into brand advocates through exceptio
Hello there! I'm a customer service enthusiast with a passion for turning satisfied customers into brand fans. I thrive in fast-paced, dynamic environments, and I believe great communication and creative problem-solving can make any customer's day. I've turned countless inquiries into smile-inducing moments, and I'm eager to keep spreading the positivity and building lasting brand love through fantastic customer experiences. Let's connect and make every customer interaction unforgettable!

Work History

U

Sales Agent

Used ConexJan 2021 - Nov 2022 • 1 yr 11 mosSuccessfully cultivated and managed client relationships, leading to consistent sales growth and achieving or surpassing sales targets. Developed and executed effective sales strategies to drive revenue and market share, contributing to the overall success of the team. Provided exceptional customer service by actively communicating with clients, addressing their needs, and delivering tailored solutions. Collaborated with cross-functional teams to provide valuable input for product improvements and market positioning. Consistently met or exceeded performance metrics, demonstrating a strong commitment to meeting objectives.
F

Customer service representative

FoundeverProvided exceptional customer service as a frontline representative for renowned luxury beauty and skincare brands, including Jo Malone, La Mer, Clinique, Bobbi Brown, Tom Ford, Aveda, MAC, and Origins. Delivered personalized assistance to clients, addressing their inquiries, concerns, and product recommendations to ensure a premium shopping experience. Expertly navigated and mastered the nuances of each brand's product lines, staying informed about the latest trends, ingredients, and industry developments. Processed orders, managed returns, and resolved customer issues efficiently and to the highest standards of satisfaction. Maintained comprehensive knowledge of brand-specific policies, promotions, and customer loyalty programs, contributing to the brand's success. Collaborated with internal teams, including sales and marketing, to convey customer feedback and insights, enhancing product development and marketing strategies. Consistently met or exceeded customer service goals, earning recognition for exceptional service and contributing to brand loyalty and repeat business. Ensured an elegant and polished brand representation in all customer interactions, aligning with the prestige and exclusivity of the products.
P

High Voltage Technician

PRO TENTOct 2014 - Jun 2020 • 5 yrs 9 mosProficiently handled high voltage electrical systems, ensuring safe and reliable operations in various industrial and commercial settings. Conducted routine inspections, maintenance, and repairs on high voltage equipment, such as transformers, circuit breakers, switchgear, and power distribution systems. Diagnosed and resolved electrical faults, breakdowns, and outages promptly, minimizing downtime and production disruptions. Executed preventive maintenance programs to extend the lifespan and efficiency of high voltage equipment, adhering to strict safety and industry standards. Collaborated with engineering teams to implement electrical modifications, upgrades, and installations to enhance system performance. Conducted thorough testing and analysis of electrical systems to identify potential issues and optimize their operation. Demonstrated expertise in high voltage safety procedures, lockout/tagout protocols, and adherence to OSHA and industry-specific safety regulations. Contributed to maintaining accurate records, including equipment logs, maintenance reports, and compliance documentation. Utilized advanced diagnostic tools and equipment to troubleshoot complex electrical issues and maintain system integrity.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Passionate and dedicated customer service professional with a proven track record of turning satisfied customers into brand advocates through exceptio
Hello there! I'm a customer service enthusiast with a passion for turning satisfied customers into brand fans. I thrive in fast-paced, dynamic environments, and I believe great communication and creative problem-solving can make any customer's day. I've turned countless inquiries into smile-inducing moments, and I'm eager to keep spreading the positivity and building lasting brand love through fantastic customer experiences. Let's connect and make every customer interaction unforgettable!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Srecko are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Srecko Nedeljkovic

Customer Success Manager • User Researcher • Email Marketing Specialist • Belgrade, Serbia
Customer Service
Salesforce
Email Support
Customer Experience
SAP
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

U

Sales Agent

Used ConexJan 2021 - Nov 2022 • 1 yr 11 mosSuccessfully cultivated and managed client relationships, leading to consistent sales growth and achieving or surpassing sales targets. Developed and executed effective sales strategies to drive revenue and market share, contributing to the overall success of the team. Provided exceptional customer service by actively communicating with clients, addressing their needs, and delivering tailored solutions. Collaborated with cross-functional teams to provide valuable input for product improvements and market positioning. Consistently met or exceeded performance metrics, demonstrating a strong commitment to meeting objectives.
F

Customer service representative

FoundeverProvided exceptional customer service as a frontline representative for renowned luxury beauty and skincare brands, including Jo Malone, La Mer, Clinique, Bobbi Brown, Tom Ford, Aveda, MAC, and Origins. Delivered personalized assistance to clients, addressing their inquiries, concerns, and product recommendations to ensure a premium shopping experience. Expertly navigated and mastered the nuances of each brand's product lines, staying informed about the latest trends, ingredients, and industry developments. Processed orders, managed returns, and resolved customer issues efficiently and to the highest standards of satisfaction. Maintained comprehensive knowledge of brand-specific policies, promotions, and customer loyalty programs, contributing to the brand's success. Collaborated with internal teams, including sales and marketing, to convey customer feedback and insights, enhancing product development and marketing strategies. Consistently met or exceeded customer service goals, earning recognition for exceptional service and contributing to brand loyalty and repeat business. Ensured an elegant and polished brand representation in all customer interactions, aligning with the prestige and exclusivity of the products.
P

High Voltage Technician

PRO TENTOct 2014 - Jun 2020 • 5 yrs 9 mosProficiently handled high voltage electrical systems, ensuring safe and reliable operations in various industrial and commercial settings. Conducted routine inspections, maintenance, and repairs on high voltage equipment, such as transformers, circuit breakers, switchgear, and power distribution systems. Diagnosed and resolved electrical faults, breakdowns, and outages promptly, minimizing downtime and production disruptions. Executed preventive maintenance programs to extend the lifespan and efficiency of high voltage equipment, adhering to strict safety and industry standards. Collaborated with engineering teams to implement electrical modifications, upgrades, and installations to enhance system performance. Conducted thorough testing and analysis of electrical systems to identify potential issues and optimize their operation. Demonstrated expertise in high voltage safety procedures, lockout/tagout protocols, and adherence to OSHA and industry-specific safety regulations. Contributed to maintaining accurate records, including equipment logs, maintenance reports, and compliance documentation. Utilized advanced diagnostic tools and equipment to troubleshoot complex electrical issues and maintain system integrity.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.