Stephanie Hidalgo

Operations Manager

Customer Success Manager

Available for hire fromNegotiable

Freelance customer service and business analyst

LinkedIn: http://linkedin.com/in/stephanie-hidalgo-6119a0256 I'm a virtual assistant and customer service specialist who has been in the industry for 2 years. I took up English and have always been an avid reader, so I was thrilled to combine my love of writing with my passion for working with people. I'm detail-oriented and enthusiastic about helping people make the most of their time and resources. I can handle any task that involves communicating with clients or customers, whether it's answering questions or providing feedback on what needs to be done next. My work is also very versatile: I'm happy to take on any kind of project you throw at me!

Projects

Work History

Customer Service Specialist

UpworkAug 2020 - Aug 2022 • 2 yrs 1 moI have experience working in the healthcare and pharmaceutical industry, where I was responsible for supporting a large customer base with email and phone support.

Service Quality, Risk And Compliance Specialist US&C

Uber Systems LLC.We offer email support and account security services. Retention: We help you build an automated system that helps you keep track of who's opened your emails and when, so you can send them out again if necessary. Fraud-checking: With our fraud-checking service, we can make sure that every time someone opens an email from your domain, it is going to be legitimate—no matter what kind of computer they own or where they're located.

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