Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Laflamme

Operations Manager
Copywriter
Customer Success Manager
Westford, MA, US
Microsoft Outlook
Office Administration
Time Management
Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Scheduling
Monday.com
Attention To Detail
Administrative Support
Google Sheets
Documentation
Proofreading
Communication
Organization
Collaboration
Zoom
Slack
Trello
Adobe Illustrator
Adobe Photoshop
Editing
Product Photography
Photography Lighting
Lightroom
Adobe Creative Suite
Available for hire fromNegotiable
Contracts
Experienced Production Operator with a Background in Art, Customer Service, and Process Improvement
I am a graduate of UMASS Lowell with a B.F.A in Studio Art. I have demonstrated knowledge in customer service, writing and editing, studio art, and working knowledge of digital social media. My background spans various roles in production, customer service, and artistic domains. I am always adaptive and enjoy pushing myself to new limits. I love working with a team that can help me grow and learn valuable skills. I have experience in workflow management, effective communication, and process improvement.

Work History

N

Production Screen Printer

Noreast Custom ApparelOct 2023 - Feb 2025 • 1 yr 5 mosSet up and manage operations on the automatic and manual presses. Quality control for pre/post production and inventory checks. Finishing for labels, embroidery, and laser engraving. Training employees on SOPs for use of machinery and software. Coordinating social media content.
3

Assistant Supervisor and Production Screen Printer

3 Step Sports, Champion's ChoiceNov 2020 - Sep 2023 • 2 yrs 11 mosAssess all artwork for accuracy in quantities, material, and image placement. Operate printing press equipment to produce designs and meet daily deadlines. Collaborate with art, admin, and sales departments to manage schedule and problem solve issues. Train employees on printing process and delegate duties to employees. Efficiently maintain clean and organized working station.
O

Administrative Assistant and Receptionist

Organix Spa & SalonJan 2020 - Jun 2020 • 6 mosServed as first point of contact for all clients. Ensured all calendars were up to date by scheduling online requests, answering multiple phone lines, and digital chats. Provided administrative support by inputting daily data reports, data entry, reimbursements, and organizing/filing documents. Oversaw weekly inventory orders for spa and salon products.
T

Groomer Technician

The Shaggy Dog Holistic GroomingJul 2019 - Nov 2019 • 5 mosEvaluated the condition of each dog to determine which products to safely use. Administered pre-grooming process by bathing, using high-pressured dryer, multi-brush tools, and nail trims. Scheduled client appointments, handled customer contact and product purchases using point-of-sale software.
T

Barista, Server

The Java RoomAug 2016 - Jan 2019 • 2 yrs 6 mosProvided friendly, professional, and fast-paced customer service. Prepared and served beverage/food orders in accordance with health codes and café standards. Designed and created seasonal promotions and display setups for incoming beverages and merchandise. Received and restocked weekly product supplies, and maintained store cleanliness.
K

Wedding Photography Assistant/Intern

Krista Guenin PhotographyJun 2016 - Aug 2016 • 3 mosFacilitated set up/break down of first and second photographer equipment during events. Assisted in post-production techniques including image editing, lighting, color correction, and archival. Organized and updated weekly social media and blog posts.
E

Assistant Supervisor, Designer

Edible ArrangementsNov 2013 - Jul 2016 • 2 yrs 9 mosUtilized website and product knowledge to consult with customers and sell various arrangements. Prepared fruit for daily and weekly orders, including shaping and dipping fruit in chocolates. Assembled arrangements based on orders to meet delivery deadlines. Supervised and trained new incoming employees on preparation processes.

Education

U

University of Massachusetts Lowell

Bachelor of Fine Arts - BFA, Fine and Studio Arts2016 - 2018
C

Cultivamos Cultura in Portugal

Art/Biology2017
S

Salve Regina University

Attended, Fine/Studio Arts, General2014 - 2016
W

Westford Academy

High School Diploma2010 - 2014

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Production Operator with a Background in Art, Customer Service, and Process Improvement
I am a graduate of UMASS Lowell with a B.F.A in Studio Art. I have demonstrated knowledge in customer service, writing and editing, studio art, and working knowledge of digital social media. My background spans various roles in production, customer service, and artistic domains. I am always adaptive and enjoy pushing myself to new limits. I love working with a team that can help me grow and learn valuable skills. I have experience in workflow management, effective communication, and process improvement.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Stephanie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Stephanie Laflamme

Operations Manager
Copywriter
Customer Success Manager
Westford, MA, US
Microsoft Outlook
Office Administration
Time Management
Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Scheduling
Monday.com
Attention To Detail
Administrative Support
Google Sheets
Documentation
Proofreading
Communication
Organization
Collaboration
Zoom
Slack
Trello
Adobe Illustrator
Adobe Photoshop
Editing
Product Photography
Photography Lighting
Lightroom
Adobe Creative Suite
Available for hire fromNegotiable
Contracts

Work History

N

Production Screen Printer

Noreast Custom ApparelOct 2023 - Feb 2025 • 1 yr 5 mosSet up and manage operations on the automatic and manual presses. Quality control for pre/post production and inventory checks. Finishing for labels, embroidery, and laser engraving. Training employees on SOPs for use of machinery and software. Coordinating social media content.
3

Assistant Supervisor and Production Screen Printer

3 Step Sports, Champion's ChoiceNov 2020 - Sep 2023 • 2 yrs 11 mosAssess all artwork for accuracy in quantities, material, and image placement. Operate printing press equipment to produce designs and meet daily deadlines. Collaborate with art, admin, and sales departments to manage schedule and problem solve issues. Train employees on printing process and delegate duties to employees. Efficiently maintain clean and organized working station.
O

Administrative Assistant and Receptionist

Organix Spa & SalonJan 2020 - Jun 2020 • 6 mosServed as first point of contact for all clients. Ensured all calendars were up to date by scheduling online requests, answering multiple phone lines, and digital chats. Provided administrative support by inputting daily data reports, data entry, reimbursements, and organizing/filing documents. Oversaw weekly inventory orders for spa and salon products.
T

Groomer Technician

The Shaggy Dog Holistic GroomingJul 2019 - Nov 2019 • 5 mosEvaluated the condition of each dog to determine which products to safely use. Administered pre-grooming process by bathing, using high-pressured dryer, multi-brush tools, and nail trims. Scheduled client appointments, handled customer contact and product purchases using point-of-sale software.
T

Barista, Server

The Java RoomAug 2016 - Jan 2019 • 2 yrs 6 mosProvided friendly, professional, and fast-paced customer service. Prepared and served beverage/food orders in accordance with health codes and café standards. Designed and created seasonal promotions and display setups for incoming beverages and merchandise. Received and restocked weekly product supplies, and maintained store cleanliness.
K

Wedding Photography Assistant/Intern

Krista Guenin PhotographyJun 2016 - Aug 2016 • 3 mosFacilitated set up/break down of first and second photographer equipment during events. Assisted in post-production techniques including image editing, lighting, color correction, and archival. Organized and updated weekly social media and blog posts.
E

Assistant Supervisor, Designer

Edible ArrangementsNov 2013 - Jul 2016 • 2 yrs 9 mosUtilized website and product knowledge to consult with customers and sell various arrangements. Prepared fruit for daily and weekly orders, including shaping and dipping fruit in chocolates. Assembled arrangements based on orders to meet delivery deadlines. Supervised and trained new incoming employees on preparation processes.

Education

U

University of Massachusetts Lowell

Bachelor of Fine Arts - BFA, Fine and Studio Arts2016 - 2018
C

Cultivamos Cultura in Portugal

Art/Biology2017
S

Salve Regina University

Attended, Fine/Studio Arts, General2014 - 2016
W

Westford Academy

High School Diploma2010 - 2014

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.