Top Talent like Sylvain are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sylvain Mbonimpa

Quality Assurance Specialist
Available for hire fromNegotiable
Contracts
Technical Lead
Full-stack software developer in modern web based applications

Work History

T

Technical Lead

TeKnowledgeServe as primary point of escalation to own and resolve complex technical cases. Apply technical knowledge in complex situations, using technical documentation to identify appropriate remediation and collaborating with subject matter experts and escalation managers as needed. Identify gaps in process, technical, or case management knowledge among the team and collaborate with the subject matter expert to develop an improvement plan to resolve related issues. Oversee the quality of the team’s deliverables and execute quality improvement plans as needed. Review team performance, grow the team’s technical capabilities, enhance the quality of support, and boost the team’s productivity. Maintain the testing environment and the team’s adoption and usage of tools. Mentor junior team members, monitoring their work, offering guidance, and providing managers feedback about performance and behavior.
T

Technical Support Engineer

TeKnowledgeMay 2023 - Feb 2024 • 10 mosResolving Customer problems on Microsoft Dynamics 365 Finance and Operation.
M

Inventory Controller

mPharmaApr 2022 - May 2023 • 1 yr 2 mosManaged and controlled inventory levels, ensuring accuracy and efficiency in stock management processes.
D

Software Developer

DOVA BUSINESS CO LTDFeb 2022 - May 2023 • 1 yr 4 mosDesigning and developing company web and mobile applications.
T

Software Developer

Teacher Shop ltdOct 2021 - Mar 2022 • 6 mosDesigning, developing, maintaining, analyzing, and upgrading company applications.

Education

I

IPRC KIGALI

Advanced Diploma, Information Technology2017 - 2020
A

Aspade ngororero

High School Diploma, Mathematics Computer Science Economics2014 - 2016

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Sylvain are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Sylvain Mbonimpa

Quality Assurance Specialist
Available for hire fromNegotiable
Contracts

Work History

T

Technical Lead

TeKnowledgeServe as primary point of escalation to own and resolve complex technical cases. Apply technical knowledge in complex situations, using technical documentation to identify appropriate remediation and collaborating with subject matter experts and escalation managers as needed. Identify gaps in process, technical, or case management knowledge among the team and collaborate with the subject matter expert to develop an improvement plan to resolve related issues. Oversee the quality of the team’s deliverables and execute quality improvement plans as needed. Review team performance, grow the team’s technical capabilities, enhance the quality of support, and boost the team’s productivity. Maintain the testing environment and the team’s adoption and usage of tools. Mentor junior team members, monitoring their work, offering guidance, and providing managers feedback about performance and behavior.
T

Technical Support Engineer

TeKnowledgeMay 2023 - Feb 2024 • 10 mosResolving Customer problems on Microsoft Dynamics 365 Finance and Operation.
M

Inventory Controller

mPharmaApr 2022 - May 2023 • 1 yr 2 mosManaged and controlled inventory levels, ensuring accuracy and efficiency in stock management processes.
D

Software Developer

DOVA BUSINESS CO LTDFeb 2022 - May 2023 • 1 yr 4 mosDesigning and developing company web and mobile applications.
T

Software Developer

Teacher Shop ltdOct 2021 - Mar 2022 • 6 mosDesigning, developing, maintaining, analyzing, and upgrading company applications.

Education

I

IPRC KIGALI

Advanced Diploma, Information Technology2017 - 2020
A

Aspade ngororero

High School Diploma, Mathematics Computer Science Economics2014 - 2016

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.