Top Talent like Tim are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Tim Kennedy
Team Management
Cross-functional collaboration
Process Improvement
I am an enthusiastic Operations Manager driven by passion, curiosity, and desire to challenge status quo!
Innovative and dynamic leader with 18+ years of experience leading operations, logistics, and supply chain management initiatives for affluent companies. Transformative leader offering progressive accomplishments with strong leadership, strategy development, and solid execution, focused on helping to grow a business through innovation and continuous improvements.
Projects
Director of Operations at Toshiba
Directed a high performing team responsible for Operations, Parts Planning, Logistics, Inventory and 3PL management. Implemented a cloud-based SaaS solution to provide greater visibility into forecasting, purchasing, inventory management, etc. Streamlined overall organizational operations by executing process improvement initiatives to drive productivity and reduce costs. Created and executed strategies to hit all layers of P&L targets through collaboration of several cross functional teams. Presented regularly to executive leadership team on project status’ which included monthly operations reviews, financial targets, and strategic roadmap initiatives. · Executed continuous process improvements that boosted operational efficiency by 25%. · Implemented a new forecasting solution which reduced quarterly purchasing by $45k a month. · Successfully led onboarding initiatives for the company’s largest client to date bringing in $250M revenue. · Consistently hit monthly P&L targets by leading a cross-functional team in the creation of a Net-Zero accounting tool, while creating multi-layer processes and systems. · Reduced Days of Inventory 30% over two years which improved controls and leveraged the ERP system. · Partnered with two repair vendors to develop an enhanced Repair/Warranty process, improving efficiency by 20% and driving more than $100k annual cost savings. · Strategically partnered with cross-functional C-suite leaders to institute a Covid Playbook, creating new processes to meet client SLAs while exceeding the company’s financial objectives. · Implemented new time saving and process enhancements to our call center team resulting in 40% call time reductions and 72% increase in satisfaction surveys. See MoreWork History
T
Director of Operations
ToshibaJul 2019 - Dec 2022 • 3 yrs 6 mosDirected a high performing team responsible for Operations, Parts Planning, Logistics, Inventory and 3PL management. Implemented a cloud-based SaaS solution to provide greater visibility into forecasting, purchasing, inventory management, etc. Streamlined overall organizational operations by executing process improvement initiatives to drive productivity and reduce costs. Created and executed strategies to hit all layers of P&L targets through collaboration of several cross functional teams. Presented regularly to executive leadership team on project status’ which included monthly operations reviews, financial targets, and strategic roadmap initiatives. · Executed continuous process improvements that boosted operational efficiency by 25%. · Implemented a new forecasting solution which reduced quarterly purchasing by $45k a month. · Successfully led onboarding initiatives for the company’s largest client to date bringing in $250M revenue. · Consistently hit monthly P&L targets by leading a cross-functional team in the creation of a Net-Zero accounting tool, while creating multi-layer processes and systems. · Reduced Days of Inventory 30% over two years which improved controls and leveraged the ERP system. · Partnered with two repair vendors to develop an enhanced Repair/Warranty process, improving efficiency by 20% and driving more than $100k annual cost savings. · Strategically partnered with cross-functional C-suite leaders to institute a Covid Playbook, creating new processes to meet client SLAs while exceeding the company’s financial objectives. · Implemented new time saving and process enhancements to our call center team resulting in 40% call time reductions and 72% increase in satisfaction surveys.C
Director of Operations
CompucomSep 2016 - May 2019 • 2 yrs 9 mosKey Operations leader focused on client success, parts planning, logistics, 3PL management and inventory optimization. Led international contract negotiations with vendors such a UPS, FedEx, and Purolator. Performed vendor analysis to improve efficiency, costs, and new business opportunities. Participated in pre-sales messaging, positioning business value, and demonstrated solutions across the Supply Chains functional areas. • Developed operations, transportation, planning, and logistics policies for clients who generate annual revenue of $2.5B • Implemented multiple KPI’s, trackers, and dashboards to identify success of change and establish expectations in goals and progress as well as analytically using the data to drive areas of opportunity. • Oversaw and developed a team of 50+ employees to achieve organization’s vision, KPI’s, and cost saving initiatives. • Negotiated contract terms with multinational carriers, suppliers, and repair vendors saving $7M in 3 years. • Slashed warehouse use 30% in 9 months through massive inventory reduction program. Cut Spoilage by 55%. • Directed $30M in commercial annual spend and $20M in supply system spend. • Originated and implemented Peer Mentoring program driving employee growth and empowerment.L
Sr. Customer Fulfillment & Operations Manager
LenovoAug 2008 - Sep 2016 • 8 yrs 2 mosProvided operations leadership and direction for $8B North America end to end sales support operations moving 8 million units annually. Direct reports include Senior Managers of PC and x86 Server Operations and Customer Service Operations. • Collaborated with members from the Sales, Manufacturing, Planning, and Execution teams to guarantee productive rollouts for large business customers and ensure product delivery within established timeframes. • Developed and implemented order simulation process for supply chain support of order entry resulting in improved on time delivery through more predictable commitments to end customers. • Assembled the Supply Chain Customer Experience team which helped drive and improvement in customer satisfaction surveys by 11% in one year. • Directed local and offshore team members in executing end-to-end operations which was shipping over 3M units yearly. • Upheld customer requirements through collaborations with Customer Fulfillment and Demand Planning team members by reducing backlog and partnering with the Sales team on complex customer solutions. • Earned a Lean Six Sigma Yellow and Green Belt and spearheaded several projects designed for process improvement and streamlining operations.Education
C
Clarkson University
Bachelor's Degree, Management Information SystemsAug 2000 - May 2004How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
I am an enthusiastic Operations Manager driven by passion, curiosity, and desire to challenge status quo!
Innovative and dynamic leader with 18+ years of experience leading operations, logistics, and supply chain management initiatives for affluent companies. Transformative leader offering progressive accomplishments with strong leadership, strategy development, and solid execution, focused on helping to grow a business through innovation and continuous improvements.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Tim are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Tim Kennedy
Team Management
Cross-functional collaboration
Process Improvement
Projects
Director of Operations at Toshiba
Directed a high performing team responsible for Operations, Parts Planning, Logistics, Inventory and 3PL management. Implemented a cloud-based SaaS solution to provide greater visibility into forecasting, purchasing, inventory management, etc. Streamlined overall organizational operations by executing process improvement initiatives to drive productivity and reduce costs. Created and executed strategies to hit all layers of P&L targets through collaboration of several cross functional teams. Presented regularly to executive leadership team on project status’ which included monthly operations reviews, financial targets, and strategic roadmap initiatives. · Executed continuous process improvements that boosted operational efficiency by 25%. · Implemented a new forecasting solution which reduced quarterly purchasing by $45k a month. · Successfully led onboarding initiatives for the company’s largest client to date bringing in $250M revenue. · Consistently hit monthly P&L targets by leading a cross-functional team in the creation of a Net-Zero accounting tool, while creating multi-layer processes and systems. · Reduced Days of Inventory 30% over two years which improved controls and leveraged the ERP system. · Partnered with two repair vendors to develop an enhanced Repair/Warranty process, improving efficiency by 20% and driving more than $100k annual cost savings. · Strategically partnered with cross-functional C-suite leaders to institute a Covid Playbook, creating new processes to meet client SLAs while exceeding the company’s financial objectives. · Implemented new time saving and process enhancements to our call center team resulting in 40% call time reductions and 72% increase in satisfaction surveys.Work History
T
Director of Operations
ToshibaJul 2019 - Dec 2022 • 3 yrs 6 mosDirected a high performing team responsible for Operations, Parts Planning, Logistics, Inventory and 3PL management. Implemented a cloud-based SaaS solution to provide greater visibility into forecasting, purchasing, inventory management, etc. Streamlined overall organizational operations by executing process improvement initiatives to drive productivity and reduce costs. Created and executed strategies to hit all layers of P&L targets through collaboration of several cross functional teams. Presented regularly to executive leadership team on project status’ which included monthly operations reviews, financial targets, and strategic roadmap initiatives. · Executed continuous process improvements that boosted operational efficiency by 25%. · Implemented a new forecasting solution which reduced quarterly purchasing by $45k a month. · Successfully led onboarding initiatives for the company’s largest client to date bringing in $250M revenue. · Consistently hit monthly P&L targets by leading a cross-functional team in the creation of a Net-Zero accounting tool, while creating multi-layer processes and systems. · Reduced Days of Inventory 30% over two years which improved controls and leveraged the ERP system. · Partnered with two repair vendors to develop an enhanced Repair/Warranty process, improving efficiency by 20% and driving more than $100k annual cost savings. · Strategically partnered with cross-functional C-suite leaders to institute a Covid Playbook, creating new processes to meet client SLAs while exceeding the company’s financial objectives. · Implemented new time saving and process enhancements to our call center team resulting in 40% call time reductions and 72% increase in satisfaction surveys.C
Director of Operations
CompucomSep 2016 - May 2019 • 2 yrs 9 mosKey Operations leader focused on client success, parts planning, logistics, 3PL management and inventory optimization. Led international contract negotiations with vendors such a UPS, FedEx, and Purolator. Performed vendor analysis to improve efficiency, costs, and new business opportunities. Participated in pre-sales messaging, positioning business value, and demonstrated solutions across the Supply Chains functional areas. • Developed operations, transportation, planning, and logistics policies for clients who generate annual revenue of $2.5B • Implemented multiple KPI’s, trackers, and dashboards to identify success of change and establish expectations in goals and progress as well as analytically using the data to drive areas of opportunity. • Oversaw and developed a team of 50+ employees to achieve organization’s vision, KPI’s, and cost saving initiatives. • Negotiated contract terms with multinational carriers, suppliers, and repair vendors saving $7M in 3 years. • Slashed warehouse use 30% in 9 months through massive inventory reduction program. Cut Spoilage by 55%. • Directed $30M in commercial annual spend and $20M in supply system spend. • Originated and implemented Peer Mentoring program driving employee growth and empowerment.L
Sr. Customer Fulfillment & Operations Manager
LenovoAug 2008 - Sep 2016 • 8 yrs 2 mosProvided operations leadership and direction for $8B North America end to end sales support operations moving 8 million units annually. Direct reports include Senior Managers of PC and x86 Server Operations and Customer Service Operations. • Collaborated with members from the Sales, Manufacturing, Planning, and Execution teams to guarantee productive rollouts for large business customers and ensure product delivery within established timeframes. • Developed and implemented order simulation process for supply chain support of order entry resulting in improved on time delivery through more predictable commitments to end customers. • Assembled the Supply Chain Customer Experience team which helped drive and improvement in customer satisfaction surveys by 11% in one year. • Directed local and offshore team members in executing end-to-end operations which was shipping over 3M units yearly. • Upheld customer requirements through collaborations with Customer Fulfillment and Demand Planning team members by reducing backlog and partnering with the Sales team on complex customer solutions. • Earned a Lean Six Sigma Yellow and Green Belt and spearheaded several projects designed for process improvement and streamlining operations.Education
C
Clarkson University
Bachelor's Degree, Management Information SystemsAug 2000 - May 2004How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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