Top Talent like V are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

V Pineda

Social Media Marketing Specialist • Content Marketing Manager • Charlotte, NC, US
Windows Forms
Instagram
iOS
Social Media Analytics
Social Media Communications
Social Media
Organization
Customer Service
Communication
Bilingual
Available for hire fromNegotiable
Full-Time Roles
Contracts
I am a skilled and enthusiastic communication studies graduate with immense knowledge in providing excellent services and problem-solving skills.
Self-driven to assist other associates in their work, organize the work area, and handle any paperwork needed. Throughout my career, I have obtained different skills despite English being my second language. I have worked in the food industry for different companies as a leader and excellent customer service associate. My communication skills have helped the companies I have worked for in the retail industry such as Home Depot, Ross, Tj Maxx, and CVS. I have also worked for the Charlotte Checkers as an intern in the Social Media and Broadcasting department working under the Director of Broadcasting, and the Director of Marketing and Communications. Looking for a challenging position in advertising, as an executive assistant.

Work History

C

Social Media & Broadcasting Intern

Charlotte Checkers Oct 2022 - May 2023 • 8 mos● Researched, identified, and evaluated new digital channels and tools. ● Created graphics, videos, and gifs for publication across different platforms. ● Assisted account managers with oversight of client social media accounts and posts. ● Developed image, copy, and video content across social channels centered on increasing brand awareness and engagement. ● Managed social channels with compelling digital copy and content. ● Captured and edited media content for the marketing team. ● Researched current trends to stay up-to-date with technology and best marketing practices. ● Managed social media channels and content on Facebook, Twitter, YouTube, and blogs.
T

Customer Service Department

The Home Depot● Processed customer transactions according to established policies and procedures. ● Maintained knowledge of products and services to promote, upsell and cross-sell. ● Drove sales by identifying customer needs and making product and service referrals. ● Served as the primary point of contact for customer inquiries and questions. ● Interacted with customers, promoting excellent service and experiences to generate repeat business. ● Used POS systems to calculate and complete customer orders and transactions. ● Handled exchanges, returns, and refunds. ● Answered phones and resolved customer issues and complaints. ● Recommended potential products or services to management by collecting customer information and analyzing customer needs. ● Kept records of customer interactions or transactions, recording details of inquiries and actions taken. ● Conferred with customers by telephone or in-person to provide information about products or services. ● Acknowledged and directed customer requests for additional products or services to appropriately licensed representatives. ● Completed contract forms, prepared change of address records, or issued service discontinuance orders with computer and job-related software.
T

Associate Cashier

TJ MAXXAug 2020 - Jan 2021 • 6 mos● Delivered superior customer service, greeting guests and promptly responding to inquiries. ● Used POS system to process cash and credit transactions, enter discounts and verify sale prices. ● Drove sales by explaining promotions, rewards programs, and featured products. ● Supported store recovery by returning unwanted items to the sales floor. ● Wrapped fragile items and bagged purchases carefully to protect against damage. ● Promoted efficiency by maintaining clean and organized register areas. ● Addressed customer questions and complaints with professionalism.
C

Shift Leader

Clean JuiceMay 2019 - Jun 2020 • 1 yr 2 mos● Responded to all customer concerns or issues promptly and professionally. ● Assessed team performance to encourage productivity. ● Communicated, trained, and promoted quality standards to team members. ● Motivated employees to optimize team performance. ● Executed cash management duties with POS and shift reports. ● Managed inventory levels using company systems and guidelines to reduce loss. ● Planned and supervised job task assignments, upholding quality standards. ● Counted drawers and followed proper daily cash handling procedures. ● Delegated tasks to encourage teamwork during shifts and comply with company standards ● Handled large and complex data to analyze business operations and needs. ● Used administrative and operational expertise to help the team meet deadlines and long-term objectives.

Education

UNC at Charlotte

Bachelor's of Arts, Communication Mass MediaAug 2020 - May 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
I am a skilled and enthusiastic communication studies graduate with immense knowledge in providing excellent services and problem-solving skills.
Self-driven to assist other associates in their work, organize the work area, and handle any paperwork needed. Throughout my career, I have obtained different skills despite English being my second language. I have worked in the food industry for different companies as a leader and excellent customer service associate. My communication skills have helped the companies I have worked for in the retail industry such as Home Depot, Ross, Tj Maxx, and CVS. I have also worked for the Charlotte Checkers as an intern in the Social Media and Broadcasting department working under the Director of Broadcasting, and the Director of Marketing and Communications. Looking for a challenging position in advertising, as an executive assistant.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like V are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

V Pineda

Social Media Marketing Specialist • Content Marketing Manager • Charlotte, NC, US
Windows Forms
Instagram
iOS
Social Media Analytics
Social Media Communications
Social Media
Organization
Customer Service
Communication
Bilingual
Available for hire fromNegotiable
Full-Time Roles
Contracts

Work History

C

Social Media & Broadcasting Intern

Charlotte Checkers Oct 2022 - May 2023 • 8 mos● Researched, identified, and evaluated new digital channels and tools. ● Created graphics, videos, and gifs for publication across different platforms. ● Assisted account managers with oversight of client social media accounts and posts. ● Developed image, copy, and video content across social channels centered on increasing brand awareness and engagement. ● Managed social channels with compelling digital copy and content. ● Captured and edited media content for the marketing team. ● Researched current trends to stay up-to-date with technology and best marketing practices. ● Managed social media channels and content on Facebook, Twitter, YouTube, and blogs.
T

Customer Service Department

The Home Depot● Processed customer transactions according to established policies and procedures. ● Maintained knowledge of products and services to promote, upsell and cross-sell. ● Drove sales by identifying customer needs and making product and service referrals. ● Served as the primary point of contact for customer inquiries and questions. ● Interacted with customers, promoting excellent service and experiences to generate repeat business. ● Used POS systems to calculate and complete customer orders and transactions. ● Handled exchanges, returns, and refunds. ● Answered phones and resolved customer issues and complaints. ● Recommended potential products or services to management by collecting customer information and analyzing customer needs. ● Kept records of customer interactions or transactions, recording details of inquiries and actions taken. ● Conferred with customers by telephone or in-person to provide information about products or services. ● Acknowledged and directed customer requests for additional products or services to appropriately licensed representatives. ● Completed contract forms, prepared change of address records, or issued service discontinuance orders with computer and job-related software.
T

Associate Cashier

TJ MAXXAug 2020 - Jan 2021 • 6 mos● Delivered superior customer service, greeting guests and promptly responding to inquiries. ● Used POS system to process cash and credit transactions, enter discounts and verify sale prices. ● Drove sales by explaining promotions, rewards programs, and featured products. ● Supported store recovery by returning unwanted items to the sales floor. ● Wrapped fragile items and bagged purchases carefully to protect against damage. ● Promoted efficiency by maintaining clean and organized register areas. ● Addressed customer questions and complaints with professionalism.
C

Shift Leader

Clean JuiceMay 2019 - Jun 2020 • 1 yr 2 mos● Responded to all customer concerns or issues promptly and professionally. ● Assessed team performance to encourage productivity. ● Communicated, trained, and promoted quality standards to team members. ● Motivated employees to optimize team performance. ● Executed cash management duties with POS and shift reports. ● Managed inventory levels using company systems and guidelines to reduce loss. ● Planned and supervised job task assignments, upholding quality standards. ● Counted drawers and followed proper daily cash handling procedures. ● Delegated tasks to encourage teamwork during shifts and comply with company standards ● Handled large and complex data to analyze business operations and needs. ● Used administrative and operational expertise to help the team meet deadlines and long-term objectives.

Education

UNC at Charlotte

Bachelor's of Arts, Communication Mass MediaAug 2020 - May 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.