Top Talent like Vijay are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Vijay Nara
C#
ECMAScript
E-Commerce
Websites
Web Applications
Computer Science
Bootstrap
Javascript
Redux
React
Software Development
Web Development
HTML/CSS
Web Developer
A Web Developer Student working in a Technical Support Role at CGI. Looking for work in Web Development.
Work History
C
Technical Support Analyst
CGIProvide quality customer support for all incoming contacts (via call, chat, email or web ticket) for IT-related issues or requests Perform diagnostics, troubleshooting and resolution activities for incidents or requests being reported, based on knowledge articles for incident or request processing & fulfillment Appropriate use of all tools available for resolution activities (remote take-over, knowledge base, ticketing systems, communication) Log & categorize all contacts within an incident management (ticketing system) tool Assign contacts that cannot be resolved on first contact to 2nd/3rd level support teams as per the knowledge base Collaborate with 2nd/3rd level teams as required Ticket Follow-Up: monitor personal ticket queue daily and take appropriate action Identify and escalate urgent / priority incidents as required Develop knowledge and keep up to date on new processes or proceduresN
Field Application Engineer
Nara Technologies Pvt. Ltd.Jan 2017 - Dec 2018 • 2 yrsHandling CCTV Installation projects. Handle technical support related to CCTV. End-to-end customer relations. Bluetooth, GSM, Wi-Fi and RF protocol Implementation. Water Level Controller device implementation and management. Checking for quality in products, their manufacturing, integration and implementation. Checking final implementation of IOT PLC circuits at desired locations.Education
CDE College
Bachelor's Degree, Web DevelopmentSep 2017 - May 2021How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Web Developer
A Web Developer Student working in a Technical Support Role at CGI. Looking for work in Web Development.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top Talent like Vijay are on Pangea
Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.Vijay Nara
C#
ECMAScript
E-Commerce
Websites
Web Applications
Computer Science
Bootstrap
Javascript
Redux
React
Software Development
Web Development
HTML/CSS
Work History
C
Technical Support Analyst
CGIProvide quality customer support for all incoming contacts (via call, chat, email or web ticket) for IT-related issues or requests Perform diagnostics, troubleshooting and resolution activities for incidents or requests being reported, based on knowledge articles for incident or request processing & fulfillment Appropriate use of all tools available for resolution activities (remote take-over, knowledge base, ticketing systems, communication) Log & categorize all contacts within an incident management (ticketing system) tool Assign contacts that cannot be resolved on first contact to 2nd/3rd level support teams as per the knowledge base Collaborate with 2nd/3rd level teams as required Ticket Follow-Up: monitor personal ticket queue daily and take appropriate action Identify and escalate urgent / priority incidents as required Develop knowledge and keep up to date on new processes or proceduresN
Field Application Engineer
Nara Technologies Pvt. Ltd.Jan 2017 - Dec 2018 • 2 yrsHandling CCTV Installation projects. Handle technical support related to CCTV. End-to-end customer relations. Bluetooth, GSM, Wi-Fi and RF protocol Implementation. Water Level Controller device implementation and management. Checking for quality in products, their manufacturing, integration and implementation. Checking final implementation of IOT PLC circuits at desired locations.Education
CDE College
Bachelor's Degree, Web DevelopmentSep 2017 - May 2021How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Pangea empowers fractional work across the world for marketing and design roles.