Whitney Cisneros

Content Creation

Instagram Reels

Content Strategy

Marketing

Creative Video Strategy

Reels

TikTok

Videography

Video Editing

Available for hire fromNegotiable

Contracts

Freelance Social Media Marketing Specialist

With a strong foundation in customer service and a passion for digital marketing, I have been a Social Media Marketing Specialist since 2020, working independently to help creatives and brands enhance their online presence. My expertise spans across major platforms like Instagram, Pinterest, TikTok, and Facebook, where I focus on boosting engagement, optimizing SEO, and crafting effective content strategies. Prior to this, I honed my communication skills as a Customer Service Representative at Walmart, where I excelled in addressing customer inquiries and resolving issues to ensure satisfaction. My educational background includes studies at NorthWest Arkansas Community College, which provided me with a versatile skill set applicable to both customer service and marketing. I am dedicated to leveraging my experience to drive brand growth and foster meaningful connections in the digital space.

Projects

6-Month Social Media Growth Strategy

My client choose the 2nd package. Over a 6-month period, comprehensive social media management and organic content creation were provided for my client on Instagram and Facebook. The project included content capture, editing, and posting, with a tailored social media strategy based on market research, target audience insights, and client persona development. Profile audits and keyword SEO optimization were completed to improve visibility, and content funnels along with marketing strategies were implemented to drive engagement and organic growth. The project successfully enhanced the agent’s social media presence, focusing on sustainable, results-driven growth.See More

Work History

Social Media Marketing Specialist

Self-employedFreelance social media marketing specialist for creatives and brands. Primary social media channels include Instagram, Pinterest, TikTok, and Facebook. Specializes in engagement, SEO, and content strategy.

Customer Service Representative

WalmartAssisted customers with inquiries, provided product information, and resolved issues to ensure customer satisfaction.

Content Creation for Tiktok and Instagram

The Little CandleFreelancer

Education

NorthWest Arkansas Community College

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