Top Talent like Xiomara are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Xiomara Rosario

Customer Success Manager •
Available for hire fromNegotiable
Contracts
Customer Care Advocate | Psychology Graduate
With a strong foundation in psychology from the Borough of Manhattan Community College, I have cultivated a diverse career across various industries. Currently, I serve as a Customer Care Advocate at Highmark Health, where I address customer inquiries and ensure satisfaction. Previously, I was a Technical Support Specialist at Electrify America, where I honed my skills in customer relations and technical problem-solving. My experience as a Case Investigator at Insight Global involved conducting thorough investigations and data analysis. I also have a background in sales, having worked as a Sales Specialist at Market Value LLC, where I enhanced customer engagement and sales performance. Earlier in my career, I managed operations at My Treehouse Early Development Center, overseeing staff and developing marketing strategies. My varied roles have equipped me with a unique blend of skills in customer service, technical support, and management.

Work History

H

Customer Care Advocate

Highmark HealthAs a Customer Care Advocate, likely responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction with Highmark Health services.
E

Technical Support Specialist

Electrify AmericaMay 2022 - Mar 2023 • 11 mosResponded to questions and requests from internal and external customers, ensuring requests were completed accurately and timely. Built strong customer relationships to ensure a positive experience with Electrify America.
I

Case Investigator

Insight GlobalJun 2020 - Apr 2022 • 1 yr 11 mosAs a Case Investigator, likely responsible for conducting investigations, gathering and analyzing data, and compiling reports to support case resolutions.
M

Sales Specialist

Market Value LLCOct 2019 - May 2020 • 8 mosWelcomed customers, maintained floor appearance, directed customers to goods, and operated cash registers. Ensured the company made more sales and provided customers with products suited to their needs.
M

Manager

My Treehouse Early Development CenterSep 2018 - Oct 2019 • 1 yr 2 mosPlanned, organized, maintained, and managed the operations of the Child Care Center. Served as Head Teacher for preschool children and supervised campus technical/support staff. Hired, evaluated, trained, disciplined, and recommended dismissal of staff as necessary. Created marketing plans for business through community outreach.

Education

B

Borough of Manhattan Community College

Associate of Arts - AA, Psychology
B

Borough of Manhattan Community College

Associate of Arts - AA, Psychology

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Care Advocate | Psychology Graduate
With a strong foundation in psychology from the Borough of Manhattan Community College, I have cultivated a diverse career across various industries. Currently, I serve as a Customer Care Advocate at Highmark Health, where I address customer inquiries and ensure satisfaction. Previously, I was a Technical Support Specialist at Electrify America, where I honed my skills in customer relations and technical problem-solving. My experience as a Case Investigator at Insight Global involved conducting thorough investigations and data analysis. I also have a background in sales, having worked as a Sales Specialist at Market Value LLC, where I enhanced customer engagement and sales performance. Earlier in my career, I managed operations at My Treehouse Early Development Center, overseeing staff and developing marketing strategies. My varied roles have equipped me with a unique blend of skills in customer service, technical support, and management.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Xiomara are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Xiomara Rosario

Customer Success Manager •
Available for hire fromNegotiable
Contracts

Work History

H

Customer Care Advocate

Highmark HealthAs a Customer Care Advocate, likely responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction with Highmark Health services.
E

Technical Support Specialist

Electrify AmericaMay 2022 - Mar 2023 • 11 mosResponded to questions and requests from internal and external customers, ensuring requests were completed accurately and timely. Built strong customer relationships to ensure a positive experience with Electrify America.
I

Case Investigator

Insight GlobalJun 2020 - Apr 2022 • 1 yr 11 mosAs a Case Investigator, likely responsible for conducting investigations, gathering and analyzing data, and compiling reports to support case resolutions.
M

Sales Specialist

Market Value LLCOct 2019 - May 2020 • 8 mosWelcomed customers, maintained floor appearance, directed customers to goods, and operated cash registers. Ensured the company made more sales and provided customers with products suited to their needs.
M

Manager

My Treehouse Early Development CenterSep 2018 - Oct 2019 • 1 yr 2 mosPlanned, organized, maintained, and managed the operations of the Child Care Center. Served as Head Teacher for preschool children and supervised campus technical/support staff. Hired, evaluated, trained, disciplined, and recommended dismissal of staff as necessary. Created marketing plans for business through community outreach.

Education

B

Borough of Manhattan Community College

Associate of Arts - AA, Psychology
B

Borough of Manhattan Community College

Associate of Arts - AA, Psychology

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.