Joash Johnson

Product Manager • London, England, GB

Product Management

Healthcare

Agile

Available for hire fromNegotiable

Contracts

I Build Digital Products for the Digital World with over 6 Years as a Technical Product Manager/Owner.

I'm Joash Johnson, a seasoned Technical Product Management Professional with six years of diverse experience across industries such as healthcare, diagnostics, consumables, travel, telecommunications, and digital learning. My journey comprises vital roles at Amazon, TUI, and Telefonica, where I contributed to areas like agile methodologies, digital product development, AI, and team leadership. My notable achievements include launching the Amazon Clinic across 23 US states, establishing Amazon's diagnostics business, and implementing unique e-learning solutions at Telefonica. With a strong educational foundation, I have consistently delivered innovative solutions, optimized operational efficiency, and enhanced customer experiences.

Projects

Teledoc

• Launched as a non-profit venture in India to help people check whether they had COVID-19 symptoms with a doctor, safely from their homes. • Went from idea to launch with 40 active users (15 doctors & 25 patients) in less than 2 months. • Translated our COVID-19 self-assessment into 8 vernacular Indian languages (Hindi, Bengali, Marathi, Kannada, Malayalam, Odia, Telugu, Urdu) in addition to English by harnessing the power of our community. • Closed the project after failing to meet business goals for a commercial SaaS product created alongside the non-profit product. • Received an acquisition offer for our Remote Clinic Management software from a hospital in the UAE after TeleDoc’s closure. • Submitted comments on the Government of India’s National Digital Health Blueprint upon the request of the National Secretary of the Indian Medical Association’s Hospital Board of India to roll out Universal Health Care to 1.35 billion Indian citizens by 2025.See More

PropInspector

PropInspector, an AI-powered property inspection company here to reinvent the game. PropInspector streamlines the process, making it quicker, more accurate, and cost-effective, so you can focus on what truly matters: finding your ideal home.See More

Work History

Technical Product Manager

AmazonNov 2020 - May 2023 • 2 yrs 7 mosI started in Amazon Diagnostics (Dx), a new venture initiated to build an in-house healthcare diagnostics program, initially focused on providing COVID-19 testing to over 217 frontline EU employees using Amazon-owned diagnostic laboratories. In Q4 2021, Amazon Dx launched its first-ever government-approved consumer-facing at-home diagnostics product. Subsequently, I moved over to Amazon clinic which launched on November 2022. Amazon Clinic, is a virtual healthcare service catering to individuals aged 18 to 64 in 33 US states. The service offers online consultations with medical clinicians for various common conditions.

Product Manager

TUIDec 2018 - Nov 2021 • 3 yrsLiaised and worked closely with analysts, designers, and key stakeholders to gather client’s requirements and devise innovative solutions (product) for customers. Internationalized the TUI UK hotels and search API platform across the rest of TUI Group aided company in expanding its footprints across the globe. Devised and implemented effective strategies in coordination with a brand-new scrum team to optimize operational efficiency and increase delivery speed by several days. Adopted best practices and procedures to ensure effective management of various products and projects across search, hotels, and SEO for TUI’s website. Delivered improvements for customers on the TUI website both in the frontend and backend across TUI Group.

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