Top Talent like Akila are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Akila Sarathy

User Researcher •
Available for hire fromNegotiable
Contracts
UX Researcher | Customer Engagement Specialist
With a Bachelor's degree in Psychology from Rutgers University, I have developed a robust career in user experience and customer engagement. Currently, I am a UX Researcher Analyst at SalientHQ, where I conduct user research and analyze data to enhance user experiences. Previously, I served as a Customer Engagement Analyst at E Source, focusing on critical customer experience trends for utility companies. My role involved analyzing data to address customer experience questions and delivering comprehensive reports to leadership teams. At Cambio Labs, I streamlined onboarding processes for Web 3.0 users and developed educational content on NFTs. As a Customer Success Coach at Trilogy Education, I guided students in storyboarding and research skills, while also enhancing my expertise in design tools like Figma. My brief tenure as a Customer Insights Analyst at Argos Education involved leading user interviews and collaborating on product redesign efforts to boost adoption and usage.

Work History

S

UX Researcher Analyst

SalientHQAs a UX Researcher Analyst, likely involved in conducting user research, analyzing data, and providing insights to improve user experience.
E

Customer Engagement Analyst

E SourceMar 2023 - Jul 2024 • 1 yr 5 mosConducted research on critical CX trends for utility companies, focusing on website accessibility and billing processes. Analyzed data to address time-sensitive customer experience questions. Created and delivered comprehensive CX reports for utility leadership teams.
C

Customer Engagement Specialist

Cambio LabsMay 2022 - Mar 2023 • 11 mosStreamlined the onboarding process for Web 3.0 users based on user research. Developed educational content to empower users with NFT knowledge on the Cambio platform. Gamified the learning experience by implementing an NFT credit earning system.
T

Customer Success Coach

Trilogy EducationMar 2021 - Sep 2022 • 1 yr 7 mosGuided student storytellers in storyboarding & researching skills. Upskilled in design tools such as Figma & Protopie. Empowered student success with goal setting & time management tips.
A

Customer Insights Analyst

Argos EducationJan 2022 - Apr 2022 • 4 mosLed user interviews to gather insights that informed product redesign efforts, including prototyping and testing. Collaborated with stakeholders to increase product adoption and usage. Translated user research findings into actionable recommendations for CX improvements.

Education

R

Rutgers University

Bachelor's degree, Psychology2013 - 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
UX Researcher | Customer Engagement Specialist
With a Bachelor's degree in Psychology from Rutgers University, I have developed a robust career in user experience and customer engagement. Currently, I am a UX Researcher Analyst at SalientHQ, where I conduct user research and analyze data to enhance user experiences. Previously, I served as a Customer Engagement Analyst at E Source, focusing on critical customer experience trends for utility companies. My role involved analyzing data to address customer experience questions and delivering comprehensive reports to leadership teams. At Cambio Labs, I streamlined onboarding processes for Web 3.0 users and developed educational content on NFTs. As a Customer Success Coach at Trilogy Education, I guided students in storyboarding and research skills, while also enhancing my expertise in design tools like Figma. My brief tenure as a Customer Insights Analyst at Argos Education involved leading user interviews and collaborating on product redesign efforts to boost adoption and usage.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Akila are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Akila Sarathy

User Researcher •
Available for hire fromNegotiable
Contracts

Work History

S

UX Researcher Analyst

SalientHQAs a UX Researcher Analyst, likely involved in conducting user research, analyzing data, and providing insights to improve user experience.
E

Customer Engagement Analyst

E SourceMar 2023 - Jul 2024 • 1 yr 5 mosConducted research on critical CX trends for utility companies, focusing on website accessibility and billing processes. Analyzed data to address time-sensitive customer experience questions. Created and delivered comprehensive CX reports for utility leadership teams.
C

Customer Engagement Specialist

Cambio LabsMay 2022 - Mar 2023 • 11 mosStreamlined the onboarding process for Web 3.0 users based on user research. Developed educational content to empower users with NFT knowledge on the Cambio platform. Gamified the learning experience by implementing an NFT credit earning system.
T

Customer Success Coach

Trilogy EducationMar 2021 - Sep 2022 • 1 yr 7 mosGuided student storytellers in storyboarding & researching skills. Upskilled in design tools such as Figma & Protopie. Empowered student success with goal setting & time management tips.
A

Customer Insights Analyst

Argos EducationJan 2022 - Apr 2022 • 4 mosLed user interviews to gather insights that informed product redesign efforts, including prototyping and testing. Collaborated with stakeholders to increase product adoption and usage. Translated user research findings into actionable recommendations for CX improvements.

Education

R

Rutgers University

Bachelor's degree, Psychology2013 - 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.