Top Talent like Ambria are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Ambria Holman

Customer Success Manager •
Available for hire fromNegotiable
Contracts
Experienced Technical Support Specialist and Data Analyst
With a Bachelor of Science in Sociology and Computer Information Systems from Elmhurst University, and a Women Entrepreneurship Certificate from Cornell University, this professional has a diverse educational background. Their experience includes roles such as Technical Support Specialist at QuickBooks Company, Disputes Specialist at First National Bank of Omaha, and Community Response Advocate and Research Coordinator at Habilitative Systems Inc. HSI. They have also worked as a Data Analyst at Chicago HOPES for Kids and as a Retail Merchandiser at Lawerence Merchandise. Their expertise spans technical support, customer service, and research coordination. This individual's educational and professional journey reflects a commitment to continuous learning and a versatile skill set that encompasses both technical and social aspects.

Work History

Q

Technical Support Specialist

QuickBooks CompanyProvided technical support for QuickBooks software users, troubleshooting issues and providing solutions to ensure smooth operation of the software.
F

Disputes specialist

First National Bank of OmahaHandled customer disputes and worked to resolve issues related to banking transactions and accounts.
F

Fraud and Disputes Senior Specialist/ Help desk

First National Bank of OmahaJan 2023 - Jul 2023 • 7 mosManaged fraud and disputes as a senior specialist, providing support and assistance to customers through the help desk.
H

Community Response Advocate and Research Coordinator

Habilitative Systems Inc. HSIMar 2023 - Dec 2023 • 10 mosAdvocated for the community and coordinated research efforts to support the mission of Habilitative Systems Inc. HSI.
I

Product Support Specialist

Intuit Tax and Financial CenterNov 2021 - Apr 2022 • 6 mosProvided support and assistance to users of Intuit Tax and Financial Center products, ensuring their effective utilization.
H

Service Coordinator

Hektoen Institute, LLCApr 2019 - Aug 2021 • 2 yrs 5 mosCoordinated services and activities at Hektoen Institute, LLC, ensuring efficient operations and customer satisfaction.
C

Data Analyst

Chicago HOPES for KidsMay 2018 - Dec 2020 • 2 yrs 8 mosAnalyzed data to support the programs and initiatives of Chicago HOPES for Kids, contributing to informed decision-making.
L

Retail Merchandiser

Lawerence merchandiseJan 2015 - Mar 2020 • 5 yrs 3 mosManaged retail merchandise to ensure attractive product displays and maximize sales opportunities.
K

Retail Cashier

Kohl'sAug 2014 - Jun 2018 • 3 yrs 10 mosHandled customer transactions and provided a positive shopping experience as a cashier at Kohl's.
O

Costumer Service

Out of the Past RecordsOct 2009 - May 2018 • 8 yrs 8 mosProvided customer service and support at Out of the Past Records, ensuring customer satisfaction and efficient operations.

Education

E

Elmhurst University

Bachelor of Science - BS, Sociology2014 - 2018
C

Cornell University

Women Entrepreneurship Certificate, N/A2021
E

Elmhurst University

Bachelor of Science - BS, Computer Information Systems2014 - 2018
C

Columbia College Chicago

Associate of Arts - AA, Fashion/Apparel Design2012 - 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Technical Support Specialist and Data Analyst
With a Bachelor of Science in Sociology and Computer Information Systems from Elmhurst University, and a Women Entrepreneurship Certificate from Cornell University, this professional has a diverse educational background. Their experience includes roles such as Technical Support Specialist at QuickBooks Company, Disputes Specialist at First National Bank of Omaha, and Community Response Advocate and Research Coordinator at Habilitative Systems Inc. HSI. They have also worked as a Data Analyst at Chicago HOPES for Kids and as a Retail Merchandiser at Lawerence Merchandise. Their expertise spans technical support, customer service, and research coordination. This individual's educational and professional journey reflects a commitment to continuous learning and a versatile skill set that encompasses both technical and social aspects.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Ambria are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Ambria Holman

Customer Success Manager •
Available for hire fromNegotiable
Contracts

Work History

Q

Technical Support Specialist

QuickBooks CompanyProvided technical support for QuickBooks software users, troubleshooting issues and providing solutions to ensure smooth operation of the software.
F

Disputes specialist

First National Bank of OmahaHandled customer disputes and worked to resolve issues related to banking transactions and accounts.
F

Fraud and Disputes Senior Specialist/ Help desk

First National Bank of OmahaJan 2023 - Jul 2023 • 7 mosManaged fraud and disputes as a senior specialist, providing support and assistance to customers through the help desk.
H

Community Response Advocate and Research Coordinator

Habilitative Systems Inc. HSIMar 2023 - Dec 2023 • 10 mosAdvocated for the community and coordinated research efforts to support the mission of Habilitative Systems Inc. HSI.
I

Product Support Specialist

Intuit Tax and Financial CenterNov 2021 - Apr 2022 • 6 mosProvided support and assistance to users of Intuit Tax and Financial Center products, ensuring their effective utilization.
H

Service Coordinator

Hektoen Institute, LLCApr 2019 - Aug 2021 • 2 yrs 5 mosCoordinated services and activities at Hektoen Institute, LLC, ensuring efficient operations and customer satisfaction.
C

Data Analyst

Chicago HOPES for KidsMay 2018 - Dec 2020 • 2 yrs 8 mosAnalyzed data to support the programs and initiatives of Chicago HOPES for Kids, contributing to informed decision-making.
L

Retail Merchandiser

Lawerence merchandiseJan 2015 - Mar 2020 • 5 yrs 3 mosManaged retail merchandise to ensure attractive product displays and maximize sales opportunities.
K

Retail Cashier

Kohl'sAug 2014 - Jun 2018 • 3 yrs 10 mosHandled customer transactions and provided a positive shopping experience as a cashier at Kohl's.
O

Costumer Service

Out of the Past RecordsOct 2009 - May 2018 • 8 yrs 8 mosProvided customer service and support at Out of the Past Records, ensuring customer satisfaction and efficient operations.

Education

E

Elmhurst University

Bachelor of Science - BS, Sociology2014 - 2018
C

Cornell University

Women Entrepreneurship Certificate, N/A2021
E

Elmhurst University

Bachelor of Science - BS, Computer Information Systems2014 - 2018
C

Columbia College Chicago

Associate of Arts - AA, Fashion/Apparel Design2012 - 2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.