Top Talent like Bogdan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Bogdan Nerpii

Field Sales & Marketing RepresentativeProject ManagerGrowth Marketing ManagerBucharest, Bucharest, RO
Data Cleaning
Data Entry
Translation
Transcription
Resume Writing
Essay Editing
Media Writing
Facebook
Written Communication
Instagram
English
Copy Editing
Podcast Writing
Display Ads
Article Writing
Subtitle Writing
Script Writing
Creative Writing
Pinterest
Publishing
Content Development
Social Media Marketing
Affiliate Marketing
Emails
Script Editing
Journalism
Blog Writing
Writing
Customer Service
Editing
Marketing
Copywriting
Advertising
Email Marketing
Available for hire fromNegotiable
Contracts
Full-Time Roles
Proven track record in attracting top talent and building high-performing teams Expertise in creating seamless customer journeys
I am a results-driven professional with expertise in recruitment, customer success, and field sales & marketing. I excel at attracting top talent, enhancing customer experiences, and driving revenue growth through targeted sales and marketing strategies. With a focus on building high-performing teams, improving customer retention, and delivering measurable results, I thrive in fast-paced environments and am committed to exceeding business goals and expectations.

Work History

R

Customer supplied

RoslinFull-time EmployeeFeb 2022 - Sep 2024 • 2 yrs 8 mosCustomer Support Manager is responsible for overseeing and improving the customer support function within an organization. Their key prerogatives include: 1. Team Leadership & Management Recruitment & Training: Hiring, training, and onboarding support staff to ensure they are equipped with the knowledge and skills to assist customers effectively. Performance Monitoring: Setting performance metrics (e.g., response time, resolution rate) and monitoring individual and team performance to ensure quality standards are met. Coaching & Development: Providing ongoing coaching and development to support staff, ensuring continuous learning and skill enhancement. 2. Customer Experience Management Problem Resolution: Ensuring timely and effective resolution of customer inquiries and issues, often escalating complex problems to higher management when necessary. Feedback Collection & Analysis: Gathering customer feedback through surveys, direct interactions, or data analysis, and using this information to improve support processes and overall service quality. Proactive Support: Identifying common issues or pain points in the customer journey and implementing strategies to address these proactively. 3. Process Improvement & Strategy Policy Development: Developing and updating customer support policies and procedures to ensure consistency and efficiency. Quality Assurance: Implementing systems for quality control, including regular audits of support interactions to ensure adherence to company standards. Automation & Tools: Exploring and implementing new technologies, automation tools, or CRM systems that can improve efficiency, streamline operations, and enhance the customer experience. 4. Cross-Departmental Collaboration Liaison with Other Teams: Working closely with other departments (e.g., product, sales, marketing) to relay customer feedback, resolve issues, and inform improvements or changes.
S

Sales mananger

Solux groupFreelancerSep 2021 - Nov 2023 • 2 yrs 3 mos A Sales Manager plays a crucial role in driving the sales performance of an organization by leading, motivating, and developing a team of sales professionals. Their primary responsibilities include setting sales targets, creating strategies to achieve those targets, and overseeing the execution of those strategies. They are responsible for building and maintaining strong customer relationships, identifying new business opportunities, and ensuring that sales goals align with the company’s broader objectives. The Sales Manager recruits, trains, and coaches sales teams, ensuring that each team member is equipped with the necessary tools and knowledge to succeed. They set individual and team performance metrics, track progress, and provide regular feedback. Additionally, they foster a competitive yet collaborative environment, encouraging both individual and team success. A key aspect of the role is analyzing market trends, customer needs, and competitor activity to inform sales strategies and improve sales tactics. Sales Managers work closely with marketing teams to align messaging, promotions, and campaigns with sales efforts. They also manage customer escalations, ensuring any issues or concerns are resolved promptly to maintain customer satisfaction and loyalty. In addition to team leadership, Sales Managers are responsible for budgeting, forecasting, and reporting on sales performance to senior leadership. By driving sales performance, enhancing team capabilities, and adapting to market dynamics, a Sales Manager helps the organization achieve its growth objectives.

Education

S

Spiru Haret

High School Sep 2012 - Sep 2024

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Proven track record in attracting top talent and building high-performing teams Expertise in creating seamless customer journeys
I am a results-driven professional with expertise in recruitment, customer success, and field sales & marketing. I excel at attracting top talent, enhancing customer experiences, and driving revenue growth through targeted sales and marketing strategies. With a focus on building high-performing teams, improving customer retention, and delivering measurable results, I thrive in fast-paced environments and am committed to exceeding business goals and expectations.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Bogdan are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Bogdan Nerpii

Field Sales & Marketing RepresentativeProject ManagerGrowth Marketing ManagerBucharest, Bucharest, RO
Data Cleaning
Data Entry
Translation
Transcription
Resume Writing
Essay Editing
Media Writing
Facebook
Written Communication
Instagram
English
Copy Editing
Podcast Writing
Display Ads
Article Writing
Subtitle Writing
Script Writing
Creative Writing
Pinterest
Publishing
Content Development
Social Media Marketing
Affiliate Marketing
Emails
Script Editing
Journalism
Blog Writing
Writing
Customer Service
Editing
Marketing
Copywriting
Advertising
Email Marketing
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

R

Customer supplied

RoslinFull-time EmployeeFeb 2022 - Sep 2024 • 2 yrs 8 mosCustomer Support Manager is responsible for overseeing and improving the customer support function within an organization. Their key prerogatives include: 1. Team Leadership & Management Recruitment & Training: Hiring, training, and onboarding support staff to ensure they are equipped with the knowledge and skills to assist customers effectively. Performance Monitoring: Setting performance metrics (e.g., response time, resolution rate) and monitoring individual and team performance to ensure quality standards are met. Coaching & Development: Providing ongoing coaching and development to support staff, ensuring continuous learning and skill enhancement. 2. Customer Experience Management Problem Resolution: Ensuring timely and effective resolution of customer inquiries and issues, often escalating complex problems to higher management when necessary. Feedback Collection & Analysis: Gathering customer feedback through surveys, direct interactions, or data analysis, and using this information to improve support processes and overall service quality. Proactive Support: Identifying common issues or pain points in the customer journey and implementing strategies to address these proactively. 3. Process Improvement & Strategy Policy Development: Developing and updating customer support policies and procedures to ensure consistency and efficiency. Quality Assurance: Implementing systems for quality control, including regular audits of support interactions to ensure adherence to company standards. Automation & Tools: Exploring and implementing new technologies, automation tools, or CRM systems that can improve efficiency, streamline operations, and enhance the customer experience. 4. Cross-Departmental Collaboration Liaison with Other Teams: Working closely with other departments (e.g., product, sales, marketing) to relay customer feedback, resolve issues, and inform improvements or changes.
S

Sales mananger

Solux groupFreelancerSep 2021 - Nov 2023 • 2 yrs 3 mos A Sales Manager plays a crucial role in driving the sales performance of an organization by leading, motivating, and developing a team of sales professionals. Their primary responsibilities include setting sales targets, creating strategies to achieve those targets, and overseeing the execution of those strategies. They are responsible for building and maintaining strong customer relationships, identifying new business opportunities, and ensuring that sales goals align with the company’s broader objectives. The Sales Manager recruits, trains, and coaches sales teams, ensuring that each team member is equipped with the necessary tools and knowledge to succeed. They set individual and team performance metrics, track progress, and provide regular feedback. Additionally, they foster a competitive yet collaborative environment, encouraging both individual and team success. A key aspect of the role is analyzing market trends, customer needs, and competitor activity to inform sales strategies and improve sales tactics. Sales Managers work closely with marketing teams to align messaging, promotions, and campaigns with sales efforts. They also manage customer escalations, ensuring any issues or concerns are resolved promptly to maintain customer satisfaction and loyalty. In addition to team leadership, Sales Managers are responsible for budgeting, forecasting, and reporting on sales performance to senior leadership. By driving sales performance, enhancing team capabilities, and adapting to market dynamics, a Sales Manager helps the organization achieve its growth objectives.

Education

S

Spiru Haret

High School Sep 2012 - Sep 2024

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.