Top Talent like Christina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Christina Butterfield

Customer Success Manager • Sales Operations Manager • Vancouver, BC, CA
Available for hire fromNegotiable
Contracts
Order Services Manager | Leadership + Team Operations | B2B & B2C Support
Since joining Eminence Organic Skin Care in 2016 as an Order Entry Clerk, I’ve strategically progressed through key roles, including Order Services Representative, Team Lead, and Supervisor, culminating in my promotion to Order Services Manager in February 2024. In my current role, I lead and mentor three teams comprising 4 direct reports (1 supervisor and 1 team lead) and 11 indirect reports, driving operational excellence and customer satisfaction across the department. My expertise spans team operations, KPI development and tracking, and strategic contributions to cross-departmental organizational projects. I am committed to fostering collaboration and maintaining high service standards, ensuring SLAs are met with precision to support both sales growth and exceptional customer experiences. I thrive in high-paced environments, balancing big-picture strategy with meticulous attention to detail. I am passionate about creating streamlined processes, empowering my team, and contributing to the success of the beauty and skincare industry by delivering results that enhance both efficiency and client satisfaction.

Work History

E

Order Services Manager

Eminence Organic Skin CareAs an Order Services Manager, responsible for overseeing the order services department, ensuring efficient processing and fulfillment of customer orders, and leading a team to maintain high standards of customer service.
E

Order Services Supervisor

Eminence Organic Skin CareNov 2019 - Jan 2024 • 4 yrs 3 mosAs an Order Services Supervisor, managed a team of order service representatives, coordinated order processing activities, and ensured customer satisfaction through timely and accurate order fulfillment.
E

Order Services Team Lead

Eminence Organic Skin CareMar 2018 - Nov 2019 • 1 yr 9 mosAs an Order Services Team Lead, led a team in processing customer orders, provided training and support to team members, and assisted in resolving complex order issues.
E

Order Services Representative

Eminence Organic Skin CareFeb 2017 - Mar 2018 • 1 yr 2 mosAs an Order Services Representative, processed customer orders, handled customer inquiries, and ensured accurate and timely order fulfillment.
E

Order Entry Clerk

Eminence Organic Skin CareMar 2016 - Feb 2017 • 1 yrAs an Order Entry Clerk, entered customer orders into the system, verified order details, and supported the order services team in maintaining accurate records.

Education

B

Blanche Macdonald Center, Vancouver, British Columbia

Makeup artistry, Beauty, and Special Effects for TV & Film2011 - 2012

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Order Services Manager | Leadership + Team Operations | B2B & B2C Support
Since joining Eminence Organic Skin Care in 2016 as an Order Entry Clerk, I’ve strategically progressed through key roles, including Order Services Representative, Team Lead, and Supervisor, culminating in my promotion to Order Services Manager in February 2024. In my current role, I lead and mentor three teams comprising 4 direct reports (1 supervisor and 1 team lead) and 11 indirect reports, driving operational excellence and customer satisfaction across the department. My expertise spans team operations, KPI development and tracking, and strategic contributions to cross-departmental organizational projects. I am committed to fostering collaboration and maintaining high service standards, ensuring SLAs are met with precision to support both sales growth and exceptional customer experiences. I thrive in high-paced environments, balancing big-picture strategy with meticulous attention to detail. I am passionate about creating streamlined processes, empowering my team, and contributing to the success of the beauty and skincare industry by delivering results that enhance both efficiency and client satisfaction.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Christina are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Christina Butterfield

Customer Success Manager • Sales Operations Manager • Vancouver, BC, CA
Available for hire fromNegotiable
Contracts

Work History

E

Order Services Manager

Eminence Organic Skin CareAs an Order Services Manager, responsible for overseeing the order services department, ensuring efficient processing and fulfillment of customer orders, and leading a team to maintain high standards of customer service.
E

Order Services Supervisor

Eminence Organic Skin CareNov 2019 - Jan 2024 • 4 yrs 3 mosAs an Order Services Supervisor, managed a team of order service representatives, coordinated order processing activities, and ensured customer satisfaction through timely and accurate order fulfillment.
E

Order Services Team Lead

Eminence Organic Skin CareMar 2018 - Nov 2019 • 1 yr 9 mosAs an Order Services Team Lead, led a team in processing customer orders, provided training and support to team members, and assisted in resolving complex order issues.
E

Order Services Representative

Eminence Organic Skin CareFeb 2017 - Mar 2018 • 1 yr 2 mosAs an Order Services Representative, processed customer orders, handled customer inquiries, and ensured accurate and timely order fulfillment.
E

Order Entry Clerk

Eminence Organic Skin CareMar 2016 - Feb 2017 • 1 yrAs an Order Entry Clerk, entered customer orders into the system, verified order details, and supported the order services team in maintaining accurate records.

Education

B

Blanche Macdonald Center, Vancouver, British Columbia

Makeup artistry, Beauty, and Special Effects for TV & Film2011 - 2012

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.