Top Talent like Connor are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Connor Higgins

Sales & Business Development Manager
Philadelphia, PA, US
Business Development
Call Center
CRM
SaaS
Sales
Available for hire fromNegotiable
Contracts
Account Management Leader | 8+ Years in Sales & Business Development | Consistently 200%+ to Quota
I’m a University of Pennsylvania alumnus with 8+ years of experience in sales, account management, and business development, helping organizations maximize revenue, strengthen client retention, and scale growth. At Comcast Business, I managed accounts across the Midwest, South, and Florida—partnering with hundreds of clients weekly to solve business challenges, retain millions in recurring revenue, and drive expansion through new solutions. My approach blends consultative selling, client relationship management, and business development to consistently deliver above-target results. Consistently 200%+ to quota (top 10% in my territory among 150+ peers) Retained $25K–$50K in monthly revenue while generating $20K+ in new annual growth each month President’s Club contender year after year Won Account Executive Champion award for achieving outstanding success across all KPIs Leading contributor to teams which won multiple Comcast Business managerial level sales awards, including Head2Head, Comcast’s Kentucky Derby Experience, and President’s Club I’m motivated by solving complex client needs, building long-term relationships, and helping organizations achieve sustainable growth. Currently, I’m seeking opportunities to bring my account management expertise and business development drive to a forward-thinking, growth-oriented company.

Work History

C

Senior Customer Account Executive

Comcast BusinessOct 2023 - Mar 2025 • 1 yr 6 mosBusiness to Business customer retention specialist with a strong track record managing high-risk, out-of-contract, and repeat-call customers in competitive markets. Expert in contract renegotiation, churn prevention, and personalized outreach strategies that consistently drive loyalty and exceed retention goals. Attained an average of 225% of sales quota in comparison to 120% of peers, retained an average of $25,000 to $50,000 in monthly revenue, led growth of Comcast Business Mobile generating $20,000 in additional monthly revenue, and regularly finished in the 10th percentile in sales territory out of more than 150 peers.
C

Customer Account Executive, SMB Direct Sales Retention

Comcast BusinessSep 2020 - Oct 2023 • 3 yrs 2 mosSpecialized in customer and revenue retention, MRC generation and growth, product knowledge, dissemination of Comcast Business products, and managing customer experience.
C

Cloud Desk Agent, Inside Sales

Comcast BusinessAug 2017 - Sep 2020 • 3 yrs 2 mosAchieved 133% of sales quota in 2019, individual close rate of 9.8% versus department average of 4.54%, and individual average of 189% of sales quota versus department average of 93.06%. Led employee initiatives to cut red tape, improve business processes, and create lead ownership rules. Developed department process maps using Visio. Responsibilities included meeting or exceeding monthly sales quota, coordinating with field representatives, developing customer rapport, handling complex onboarding processes, and maintaining key performance indicators.
P

Business Development Coordinator

Prevail InfoWorksJan 2017 - Apr 2017 • 4 mosGained valuable skills and insight into high-level business development as a business development coordinator and administrative assistant to the CEO. Supported SaaS sales operations through lead generation, Dynamics 365 CRM management, and prospective client outreach. Assisted the Chairman with C-suite communication, scheduling, and travel coordination.
F

Work Study Student

Fels Institute of Government at the University of PennsylvaniaJun 2014 - Aug 2014 • 3 mosAdministrative Assistant in the Fels School of Government. Assisted with front desk management, Excel mail merges, and college application management.

Education

U

University of Pennsylvania

Bachelor’s Degree, Political Science and Government, Classical Studies (Double Major)2014 - 2016
W

Warren County Community College

Associate of Arts (A.A.), Business Administration and Management, General2012 - 2013
W

Weichert Real Estate School

Real Estate2012

Similar Pangeans

Kelly Lemieux

Customer Success & Account Management Specialist Who Ensures Revenue
Customer Success • 10 years of exp. • New Orleans, LA, US

Morgan Amwayi

Dynamic Account Executive with Expertise in Customer Experience and Revenue Growth
Sales & Business Development • 7 years of exp. • New York, NY, US

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Alicia Irving

Strategic Sales, Customer Service & Account Management Professional Driving Revenue Growth through CRM Expertise and Cross-Functional Collaboration.
Sales & Business Development • Sales Operations • Customer Success • 12 years of exp. • Jersey City, NJ, US

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Account Management Leader | 8+ Years in Sales & Business Development | Consistently 200%+ to Quota
I’m a University of Pennsylvania alumnus with 8+ years of experience in sales, account management, and business development, helping organizations maximize revenue, strengthen client retention, and scale growth. At Comcast Business, I managed accounts across the Midwest, South, and Florida—partnering with hundreds of clients weekly to solve business challenges, retain millions in recurring revenue, and drive expansion through new solutions. My approach blends consultative selling, client relationship management, and business development to consistently deliver above-target results. Consistently 200%+ to quota (top 10% in my territory among 150+ peers) Retained $25K–$50K in monthly revenue while generating $20K+ in new annual growth each month President’s Club contender year after year Won Account Executive Champion award for achieving outstanding success across all KPIs Leading contributor to teams which won multiple Comcast Business managerial level sales awards, including Head2Head, Comcast’s Kentucky Derby Experience, and President’s Club I’m motivated by solving complex client needs, building long-term relationships, and helping organizations achieve sustainable growth. Currently, I’m seeking opportunities to bring my account management expertise and business development drive to a forward-thinking, growth-oriented company.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Kelly Lemieux

Customer Success & Account Management Specialist Who Ensures Revenue
Customer Success • 10 years of exp. • New Orleans, LA, US

Morgan Amwayi

Dynamic Account Executive with Expertise in Customer Experience and Revenue Growth
Sales & Business Development • 7 years of exp. • New York, NY, US

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Alicia Irving

Strategic Sales, Customer Service & Account Management Professional Driving Revenue Growth through CRM Expertise and Cross-Functional Collaboration.
Sales & Business Development • Sales Operations • Customer Success • 12 years of exp. • Jersey City, NJ, US

Top Talent like Connor are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Connor Higgins

Sales & Business Development Manager
Philadelphia, PA, US
Business Development
Call Center
CRM
SaaS
Sales
Available for hire fromNegotiable
Contracts

Work History

C

Senior Customer Account Executive

Comcast BusinessOct 2023 - Mar 2025 • 1 yr 6 mosBusiness to Business customer retention specialist with a strong track record managing high-risk, out-of-contract, and repeat-call customers in competitive markets. Expert in contract renegotiation, churn prevention, and personalized outreach strategies that consistently drive loyalty and exceed retention goals. Attained an average of 225% of sales quota in comparison to 120% of peers, retained an average of $25,000 to $50,000 in monthly revenue, led growth of Comcast Business Mobile generating $20,000 in additional monthly revenue, and regularly finished in the 10th percentile in sales territory out of more than 150 peers.
C

Customer Account Executive, SMB Direct Sales Retention

Comcast BusinessSep 2020 - Oct 2023 • 3 yrs 2 mosSpecialized in customer and revenue retention, MRC generation and growth, product knowledge, dissemination of Comcast Business products, and managing customer experience.
C

Cloud Desk Agent, Inside Sales

Comcast BusinessAug 2017 - Sep 2020 • 3 yrs 2 mosAchieved 133% of sales quota in 2019, individual close rate of 9.8% versus department average of 4.54%, and individual average of 189% of sales quota versus department average of 93.06%. Led employee initiatives to cut red tape, improve business processes, and create lead ownership rules. Developed department process maps using Visio. Responsibilities included meeting or exceeding monthly sales quota, coordinating with field representatives, developing customer rapport, handling complex onboarding processes, and maintaining key performance indicators.
P

Business Development Coordinator

Prevail InfoWorksJan 2017 - Apr 2017 • 4 mosGained valuable skills and insight into high-level business development as a business development coordinator and administrative assistant to the CEO. Supported SaaS sales operations through lead generation, Dynamics 365 CRM management, and prospective client outreach. Assisted the Chairman with C-suite communication, scheduling, and travel coordination.
F

Work Study Student

Fels Institute of Government at the University of PennsylvaniaJun 2014 - Aug 2014 • 3 mosAdministrative Assistant in the Fels School of Government. Assisted with front desk management, Excel mail merges, and college application management.

Education

U

University of Pennsylvania

Bachelor’s Degree, Political Science and Government, Classical Studies (Double Major)2014 - 2016
W

Warren County Community College

Associate of Arts (A.A.), Business Administration and Management, General2012 - 2013
W

Weichert Real Estate School

Real Estate2012

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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