Top Talent like Deborah L are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Deborah L P.

Customer Success Manager • Email Marketing Specialist • User Researcher • Roseau, Saint George Parish, DM
Proofreading
Email Support
Customer Service
Filing
Data Entry
Organization
Administrative Assistance
Administrative Support
Available for hire fromNegotiable
Contracts
Experienced Admin Support and Customer Care Specialist
With a Bachelor's degree in Social Work from The University of the West Indies and an Associate's degree in Sociology from Dominica State College, I have a solid educational foundation in social sciences. My professional journey includes a decade-long tenure as an Admin Support Agent with the Government of Dominica, where I honed skills in appointment management, records management, and customer care. I excelled in maintaining databases, managing schedules, and providing clerical assistance, including drafting and editing documents. Prior to this, I served as a Customer Support Assistant at SAT TELECOM, focusing on customer care and records management. My experience in both roles involved collaborating with departments to resolve customer issues and enhance satisfaction levels. My career reflects a commitment to efficient administrative support and customer service excellence.

Projects

Email Management

prioritizing and responding to emails ensuring managers smooth flow of daily operations

Work History

G

Admin Support Agent

Government of DominicaAug 2011 - Jan 2021 • 9 yrs 6 mosAppointment Management & Scheduling - Scheduling and coordinating meetings, appointments, and travel arrangements. Records Management - Develop and maintain a filing system for easy retrieval of documents plus conduct data entry. Calendar Management - Maintaining databases, tracking important dates and deadlines, and managing daily schedules. Clerical Assistance - Draft, edit, and format letters, reports, and presentations using Microsoft Office Suite, email management, and answering incoming inquiries via phone. Customer Care - Assist customers with inquiries or concerns related to the company's services via phone and email. Report Preparation - Collaborating with other departments to resolve customer issues and monitoring customer satisfaction levels.
S

Customer Support Assistant

SAT TELECOMJan 2010 - Dec 2010 • 1 yrCustomer Care - Assist customers with inquiries or concerns related to the company's services via phone and email. Report Preparation - Collaborating with other departments to resolve customer issues and monitoring customer satisfaction levels. Records Management - Maintain a filing system for easy retrieval of documents.

Education

T

The University of the West Indies

Bachelor's degree, Social Work2013 - 2018
D

Dominica State College

Associate's degree, Sociology2005 - 2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Admin Support and Customer Care Specialist
With a Bachelor's degree in Social Work from The University of the West Indies and an Associate's degree in Sociology from Dominica State College, I have a solid educational foundation in social sciences. My professional journey includes a decade-long tenure as an Admin Support Agent with the Government of Dominica, where I honed skills in appointment management, records management, and customer care. I excelled in maintaining databases, managing schedules, and providing clerical assistance, including drafting and editing documents. Prior to this, I served as a Customer Support Assistant at SAT TELECOM, focusing on customer care and records management. My experience in both roles involved collaborating with departments to resolve customer issues and enhance satisfaction levels. My career reflects a commitment to efficient administrative support and customer service excellence.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Deborah L are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Deborah L P.

Customer Success Manager • Email Marketing Specialist • User Researcher • Roseau, Saint George Parish, DM
Proofreading
Email Support
Customer Service
Filing
Data Entry
Organization
Administrative Assistance
Administrative Support
Available for hire fromNegotiable
Contracts

Projects

Email Management

prioritizing and responding to emails ensuring managers smooth flow of daily operations

Work History

G

Admin Support Agent

Government of DominicaAug 2011 - Jan 2021 • 9 yrs 6 mosAppointment Management & Scheduling - Scheduling and coordinating meetings, appointments, and travel arrangements. Records Management - Develop and maintain a filing system for easy retrieval of documents plus conduct data entry. Calendar Management - Maintaining databases, tracking important dates and deadlines, and managing daily schedules. Clerical Assistance - Draft, edit, and format letters, reports, and presentations using Microsoft Office Suite, email management, and answering incoming inquiries via phone. Customer Care - Assist customers with inquiries or concerns related to the company's services via phone and email. Report Preparation - Collaborating with other departments to resolve customer issues and monitoring customer satisfaction levels.
S

Customer Support Assistant

SAT TELECOMJan 2010 - Dec 2010 • 1 yrCustomer Care - Assist customers with inquiries or concerns related to the company's services via phone and email. Report Preparation - Collaborating with other departments to resolve customer issues and monitoring customer satisfaction levels. Records Management - Maintain a filing system for easy retrieval of documents.

Education

T

The University of the West Indies

Bachelor's degree, Social Work2013 - 2018
D

Dominica State College

Associate's degree, Sociology2005 - 2007

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.