Top Talent like Diamond are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Diamond Sanford

Sales & Business Development Manager
Available for hire fromNegotiable
Contracts
Sales Executive | SaaS Specialist | CRM Expert
With an Associate of Science degree in Mobile App Development from Full Sail University, I have built a robust career in sales and customer service. My journey began as a Wireless Sales Consultant at Precision Wireless LLC, where I honed my skills in customer engagement. I then transitioned to Comcast Cable as a Customer Support Representative, focusing on effective communication and problem-solving. At Vacation Palm Springs by Wyndham Vacation Rentals, I excelled as a Reservations Agent, achieving a 20% revenue increase per booking. My role as a Direct Sales Representative at Princess Cruises saw me drive over $3M in profit revenue through strategic upselling. Currently, as a Sales Executive at Vacasa, I specialize in SaaS products, consistently exceeding a 90% client retention rate and increasing profit margins by up to 15%. My expertise in CRM tools and leadership development underscores my commitment to driving success in the property management sector.

Work History

V

Sales Executive

VacasaDec 2021 - Sep 2024 • 2 yrs 10 mosAs a Sales Executive at Vacasa, I drive revenue growth and client success through strategic consultative sales in the property management sector, specializing in SaaS products like Guestworks. I build and maintain strong relationships with property owners, utilizing data-driven insights to optimize their vacation rental operations. Key accomplishments include consistently exceeding a 90% retention rate, with an ACV of $180K to $250K per client annually, increasing profit margins by 11-15% across targeted markets through personalized outreach strategies, leading training sessions on CRM utilization (Salesforce and Salesloft), and completing a Leadership Development Program focused on emotional intelligence, coaching, and time management.
P

Direct Sales Representative

Princess CruisesAug 2017 - Dec 2019 • 2 yrs 5 mosAt Princess Cruises, I managed high-volume inbound sales and customer consultations, crafting tailored vacation packages for clients. My focus was on driving upsells and cross-sells, significantly increasing per-trip revenue. I supported both individual clients and large group bookings, ensuring seamless experiences. Increased revenue per trip by $6K on average through targeted upselling and cross-selling strategies, contributed to over $3M in profit revenue within a single year by effectively managing client needs and enhancing vacation packages, and collaborated on the development of sales training programs to improve team performance.
V

Reservations Agent

Vacation Palm Springs by Wyndham Vacation RentalsJan 2016 - Jun 2017 • 1 yr 6 mosAs a Reservation Sales Executive, I supported both individual and enterprise-level clients by advising on vacation rental options based on specific needs. I worked closely with property owners and marketing teams to boost occupancy rates and provide superior customer experiences. Achieved a 20% increase in additional revenue per booking through strategic upselling and supported event lodging and accommodations for high-profile brands, ensuring repeat business and customer satisfaction.
C

Customer Support Representative

Comcast CableNov 2014 - Dec 2015 • 1 yr 2 mosAs a Customer Support Representative at Comcast Cable, I provided assistance to customers by resolving issues, answering inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
P

Wireless Sales Consultant

Precision Wireless LLCJan 2014 - Oct 2014 • 10 mosAs a Wireless Sales Consultant at Precision Wireless LLC, I was responsible for selling wireless products and services, assisting customers with product selection, and providing excellent customer service to enhance sales and customer satisfaction.

Education

F

Full Sail University

Associate of Science - AS, Mobile App Development2019 - 2021

Similar Pangeans

Julie Galbraith

Sales Executive | Customer Success | Project Management
Sales & Business Development • Project Management • Customer Success • 17 years of exp. • Tampa, FL, US

Katelyn Martin

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Sales & Business Development • 8 years of exp. • New York, NY, US

Kristina Mayoros (Vitale), MBA, CAS

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E

Ember Ferrantino

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How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Sales Executive | SaaS Specialist | CRM Expert
With an Associate of Science degree in Mobile App Development from Full Sail University, I have built a robust career in sales and customer service. My journey began as a Wireless Sales Consultant at Precision Wireless LLC, where I honed my skills in customer engagement. I then transitioned to Comcast Cable as a Customer Support Representative, focusing on effective communication and problem-solving. At Vacation Palm Springs by Wyndham Vacation Rentals, I excelled as a Reservations Agent, achieving a 20% revenue increase per booking. My role as a Direct Sales Representative at Princess Cruises saw me drive over $3M in profit revenue through strategic upselling. Currently, as a Sales Executive at Vacasa, I specialize in SaaS products, consistently exceeding a 90% client retention rate and increasing profit margins by up to 15%. My expertise in CRM tools and leadership development underscores my commitment to driving success in the property management sector.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Julie Galbraith

Sales Executive | Customer Success | Project Management
Sales & Business Development • Project Management • Customer Success • 17 years of exp. • Tampa, FL, US

Katelyn Martin

Dynamic Hospitality Sales and Events Leader
Sales & Business Development • 8 years of exp. • New York, NY, US

Kristina Mayoros (Vitale), MBA, CAS

Fractional VP of Sales and GTM Leader for Founder-Led and PE-Backed Teams, focusing on Pipeline, Forecasting, and Margin Discipline | Founder of Connective Co.
Sales & Business Development • Sales Strategy • Sales Operations • 15 years of exp. • Trenton, MI, US
E

Ember Ferrantino

Strategic and Driven Marketing & Business Development Professional
Growth Marketing Management • Sales & Business Development • Operations Management • 12 years of exp. • Manteno, IL, US

Top Talent like Diamond are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Diamond Sanford

Sales & Business Development Manager
Available for hire fromNegotiable
Contracts

Work History

V

Sales Executive

VacasaDec 2021 - Sep 2024 • 2 yrs 10 mosAs a Sales Executive at Vacasa, I drive revenue growth and client success through strategic consultative sales in the property management sector, specializing in SaaS products like Guestworks. I build and maintain strong relationships with property owners, utilizing data-driven insights to optimize their vacation rental operations. Key accomplishments include consistently exceeding a 90% retention rate, with an ACV of $180K to $250K per client annually, increasing profit margins by 11-15% across targeted markets through personalized outreach strategies, leading training sessions on CRM utilization (Salesforce and Salesloft), and completing a Leadership Development Program focused on emotional intelligence, coaching, and time management.
P

Direct Sales Representative

Princess CruisesAug 2017 - Dec 2019 • 2 yrs 5 mosAt Princess Cruises, I managed high-volume inbound sales and customer consultations, crafting tailored vacation packages for clients. My focus was on driving upsells and cross-sells, significantly increasing per-trip revenue. I supported both individual clients and large group bookings, ensuring seamless experiences. Increased revenue per trip by $6K on average through targeted upselling and cross-selling strategies, contributed to over $3M in profit revenue within a single year by effectively managing client needs and enhancing vacation packages, and collaborated on the development of sales training programs to improve team performance.
V

Reservations Agent

Vacation Palm Springs by Wyndham Vacation RentalsJan 2016 - Jun 2017 • 1 yr 6 mosAs a Reservation Sales Executive, I supported both individual and enterprise-level clients by advising on vacation rental options based on specific needs. I worked closely with property owners and marketing teams to boost occupancy rates and provide superior customer experiences. Achieved a 20% increase in additional revenue per booking through strategic upselling and supported event lodging and accommodations for high-profile brands, ensuring repeat business and customer satisfaction.
C

Customer Support Representative

Comcast CableNov 2014 - Dec 2015 • 1 yr 2 mosAs a Customer Support Representative at Comcast Cable, I provided assistance to customers by resolving issues, answering inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
P

Wireless Sales Consultant

Precision Wireless LLCJan 2014 - Oct 2014 • 10 mosAs a Wireless Sales Consultant at Precision Wireless LLC, I was responsible for selling wireless products and services, assisting customers with product selection, and providing excellent customer service to enhance sales and customer satisfaction.

Education

F

Full Sail University

Associate of Science - AS, Mobile App Development2019 - 2021

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.