Top Talent like Faith are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Faith Maina

Sales & Business Development Manager
Field Sales & Marketing Representative
Sales Operations Manager
Nairobi, Nairobi County, KE
Lead Generation
Cold Call
Sales
Available for hire fromNegotiable
Contracts
Sales and Marketing Specialist | Customer Engagement Expert
With a BSC in Economics from Jomo Kenyatta University of Agriculture and Technology, I have developed a strong foundation in sales, distribution, and marketing operations. My professional journey began as a Brand Sales Ambassador at Toyota Kenya Ltd., where I significantly boosted brand awareness and customer engagement. As a Sales Representative at Jiangmen Sonlink Motorcycle Co., Ltd, I exceeded sales targets and expanded the client base through strategic relationship building. At Watu Credit, I served as a Sales Marketing Officer, enhancing client acquisition and optimizing marketing campaigns through data-driven strategies. Most recently, I worked in Customer Service at Thika Motor Dealers, where I improved customer satisfaction and streamlined service processes. My diverse experience across various roles has equipped me with the skills to drive customer engagement, optimize marketing efforts, and enhance service efficiency.

Work History

T

Customer Service

Thika Motor DealersJan 2024 - Aug 2024 • 8 mosEnhanced customer satisfaction by resolving inquiries and complaints promptly, resulting in a 30% reduction in response time across all service channels. Facilitated virtual client consultations and remote service updates, increasing accessibility for over 100 customers monthly. Collaborated with the sales team to assist clients in the vehicle purchasing process, achieving high post-sale satisfaction levels. Analyzed customer feedback data to identify service improvement areas, leading to process adjustments that improved service efficiency. Managed daily customer interactions, ensuring timely issue resolution and strengthening client relationships. Documented and tracked service requests, enabling accurate reporting and contributing to streamlined follow-ups.
W

Sales Marketing Officer

Watu CreditJun 2022 - Apr 2023 • 11 mosBoosted client acquisition efforts by guiding customers through asset ownership processes, resulting in a significant increase in customer engagement. Designed and executed targeted marketing campaigns across social media platforms, achieving consistent growth in online interactions and reach. Conducted comprehensive market research and data analysis to accurately segment audiences, optimizing campaign targeting. Developed financial and statistical reports to inform strategy, resulting in data-driven adjustments that improved campaign ROI. Evaluated campaign performance by tracking KPIs and analytics, supporting continuous improvement in marketing effectiveness.
J

Sales Representative

Jiangmen Sonlink Motorcycle Co., LtdDec 2021 - Apr 2022 • 5 mosExceeded monthly sales targets by leveraging persuasive sales techniques and building strong relationships with new and existing customers. Conducted comprehensive cost-benefit and needs analyses for customers, tailoring offerings to enhance satisfaction and drive repeat business. Established and nurtured business and client relationships, achieving a high rate of customer retention and satisfaction. Engaged in cold-calling efforts, securing 70+ customer leads per month and expanding the prospective client base by 25%. Provided management with detailed reports on customer feedback, competitive activities and market opportunities, supporting strategic decision-making.
T

Brand Sales Ambassador

Toyota Kenya Ltd.Mar 2021 - Nov 2021 • 9 mosBoosted brand awareness by 45% through active promotion of products and services on social media, attracting over 1,000 new followers and significantly enhancing digital reach. Improved customer satisfaction through timely responses to online reviews and inquiries, strengthening brand reputation and trust. Generated an increase in leads at trade shows by engaging prospective clients with in-depth product knowledge and effective presentations. Conducted virtual product knowledge sessions, reaching a 60% engagement rate among remote audiences, which contributed to an expanded customer base. Enhanced referral rates through building a robust client network and encouraging word-of-mouth marketing.

Education

J

Jomo Kenyatta University of Agriculture and Technology (JKUAT)

BSC Economics, Sales, Distribution, and Marketing Operations, General2016 - 2020

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Sales and Marketing Specialist | Customer Engagement Expert
With a BSC in Economics from Jomo Kenyatta University of Agriculture and Technology, I have developed a strong foundation in sales, distribution, and marketing operations. My professional journey began as a Brand Sales Ambassador at Toyota Kenya Ltd., where I significantly boosted brand awareness and customer engagement. As a Sales Representative at Jiangmen Sonlink Motorcycle Co., Ltd, I exceeded sales targets and expanded the client base through strategic relationship building. At Watu Credit, I served as a Sales Marketing Officer, enhancing client acquisition and optimizing marketing campaigns through data-driven strategies. Most recently, I worked in Customer Service at Thika Motor Dealers, where I improved customer satisfaction and streamlined service processes. My diverse experience across various roles has equipped me with the skills to drive customer engagement, optimize marketing efforts, and enhance service efficiency.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Faith are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Faith Maina

Sales & Business Development Manager
Field Sales & Marketing Representative
Sales Operations Manager
Nairobi, Nairobi County, KE
Lead Generation
Cold Call
Sales
Available for hire fromNegotiable
Contracts

Work History

T

Customer Service

Thika Motor DealersJan 2024 - Aug 2024 • 8 mosEnhanced customer satisfaction by resolving inquiries and complaints promptly, resulting in a 30% reduction in response time across all service channels. Facilitated virtual client consultations and remote service updates, increasing accessibility for over 100 customers monthly. Collaborated with the sales team to assist clients in the vehicle purchasing process, achieving high post-sale satisfaction levels. Analyzed customer feedback data to identify service improvement areas, leading to process adjustments that improved service efficiency. Managed daily customer interactions, ensuring timely issue resolution and strengthening client relationships. Documented and tracked service requests, enabling accurate reporting and contributing to streamlined follow-ups.
W

Sales Marketing Officer

Watu CreditJun 2022 - Apr 2023 • 11 mosBoosted client acquisition efforts by guiding customers through asset ownership processes, resulting in a significant increase in customer engagement. Designed and executed targeted marketing campaigns across social media platforms, achieving consistent growth in online interactions and reach. Conducted comprehensive market research and data analysis to accurately segment audiences, optimizing campaign targeting. Developed financial and statistical reports to inform strategy, resulting in data-driven adjustments that improved campaign ROI. Evaluated campaign performance by tracking KPIs and analytics, supporting continuous improvement in marketing effectiveness.
J

Sales Representative

Jiangmen Sonlink Motorcycle Co., LtdDec 2021 - Apr 2022 • 5 mosExceeded monthly sales targets by leveraging persuasive sales techniques and building strong relationships with new and existing customers. Conducted comprehensive cost-benefit and needs analyses for customers, tailoring offerings to enhance satisfaction and drive repeat business. Established and nurtured business and client relationships, achieving a high rate of customer retention and satisfaction. Engaged in cold-calling efforts, securing 70+ customer leads per month and expanding the prospective client base by 25%. Provided management with detailed reports on customer feedback, competitive activities and market opportunities, supporting strategic decision-making.
T

Brand Sales Ambassador

Toyota Kenya Ltd.Mar 2021 - Nov 2021 • 9 mosBoosted brand awareness by 45% through active promotion of products and services on social media, attracting over 1,000 new followers and significantly enhancing digital reach. Improved customer satisfaction through timely responses to online reviews and inquiries, strengthening brand reputation and trust. Generated an increase in leads at trade shows by engaging prospective clients with in-depth product knowledge and effective presentations. Conducted virtual product knowledge sessions, reaching a 60% engagement rate among remote audiences, which contributed to an expanded customer base. Enhanced referral rates through building a robust client network and encouraging word-of-mouth marketing.

Education

J

Jomo Kenyatta University of Agriculture and Technology (JKUAT)

BSC Economics, Sales, Distribution, and Marketing Operations, General2016 - 2020

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.