Top talent is on Pangea

You are viewing Ian's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Ian McCreary

Sales & Business Development Manager • Atlanta, GA, US
Top Earner
Outbound Sales
Strategy & Business Development
Scheduling
Social Networking
Lead Generation
Customer Relationship Management
Presentation Design
G-Suite
Salesforce
Available for hire fromNegotiable
Contracts
Talks about #techsales, #blackintech, #cybersecurity, and #endpointprotection Security Operations * Endpoint Security * Managed Detection
Hello, Pangea community! 👋 I'm a results-driven sales and marketing professional with a genuine passion for ensuring customer success. I excel in creating meaningful connections and delivering personalized solutions that address the unique needs of each user. As a skilled communicator and writer, I enjoy crafting compelling messages that resonate with audiences and drive brand adoption. I take pride in being a trusted spokesperson, representing brands with enthusiasm and authenticity. I thrive in fast-paced environments and embrace new challenges with open arms. A hands-on approach, combined with my eagerness to learn, enables me to adapt quickly and effectively contribute to team efforts.

Work History

C

Gamer and Influencer Outreach Intern

ClipClockOct 2020 - Nov 2020 • 2 mos- Through social media pitch service to a pre-generated list of 16,000 Influential gamer accounts. - Worked closely with CEO to develop social media message script templates for outreach team.
S

Call Center Lead

State Road & Tollway AuthorityJan 2019 - Feb 2020 • 1 yr 2 mos- Assist agents through Microsoft Teams answering questions for best practices or difficult calls. - Monitor and evaluate agent performance. - Mentor agents on how to improve metrics and quality assurance rating.
S

Back Office

State Road & Tollway AuthorityNov 2017 - Jan 2019 • 1 yr 3 mos- Respond and provide customer solutions through the companys customer service email. - Initiate Outbound calls resolving escalated customer issues and complaints.
S

Call Center Representative

State Road & Tollway AuthorityApr 2017 - Nov 2017 • 8 mos- 100% Inbound calls from customers updating accounts, processing violations, explaining service, and escalating complaints to correct department.
A

Fundraising Volunteer

Alzheimer's AssociationJun 2020 - Jun 2020 • 1 mo- Planning and organizing Bingo event for fundraising. - Using marketing paper ads effectively to reach the maximum number of senior citizens locally. - Maintaining exact records of the collected funds and forwarding the same to the management.
T

High Value Ticket Closer

The Home DepotFeb 2020 - May 2022 • 2 yrs 4 mosMaintain and nurture new and existing customer relationships. Communicate effectively through email, text and phone. 90% initiate outbound calls to customers handling large transactions. 10% inbound calls from customers adjusting orders and accepting payments Addressed 100% of customer concerns by revising orders and accepting payments.
T

HMS Closing Service Representative

The Home DepotFeb 2020 - May 2021 • 1 yr 4 mos- Directly responsible for meeting and or/exceeding sales goals. - 60% Inbound calls from customers and stores, adjusting orders and accepting payment. - 35% Initiate outbound calls to customers, providing customer service by offering installation solutions. - Actively participate in an enjoyable work environment through positive relationships with colleagues and managers.
N

Student Ambassador

National Society of Collegiate ScholarsJul 2021 - Jun 2023 • 2 yrsThis work requires me to represent the University online in order to help prospective students make a more informed and confident choice about their educational options. Understanding the question, Im being asked and working to find the best answers I can for the prospective student. This may include doing research or working with the wider team of staff and Ambassadors. Collaboratively working with the marketing department to create social posts for the National Society of Collegiate Scholars.
U

Account Executive

UberMay 2022 - Jun 2022 • 2 mos• Leveraged prospecting skills and relationships to build partnerships with brands and restaurants interested in Uber Eats in America. • Managed contract negotiations aimed at establishing the foundation of a strong working relationship with restaurant partners, including sustainable economics for both parties. • Clearly communicated the value of Uber Eats and its newest products and projects. • Helped craft and redesign processes to ensure Uber Eats can move quickly and succeed at a large scale. • Worked closely with product teams to innovate on Uber Eat's ability to grow their business & form best-in-world customer relationships.
A

Sales Development Representative

AccentureMay 2022 - Present • 2 yrs 4 mosDigital Inside Sales (DIS) division of Accenture. I'm exclusively dedicated to this dynamic domain because some giant tech companies have partially outsourced their inside sales teams. Together with my role at Accenture, we're on a mission to provide top-tier Business Development Representative (BDR) services alongside their core teams as needed.
P

Business Development Representative | SLED Great Lakes Education

Palo Alto NetworksJun 2022 - Present • 2 yrs 3 mosDay-to-day involves hunting down potential Great Lakes Schools that could benefit from our cybersecurity services. Using various tools and strategies to spot these opportunities. Once there is a potential lead, it's all about reaching out—whether through emails, phone calls, or even sliding into those LinkedIn DMs. The goal: introduce Palo Alto Networks and kickstart a conversation about their cybersecurity needs. Paving the way for our awesome sales team is crucial to closing deals and providing cybersecurity solutions to protect educational institutions.

Education

Grand Canyon University

Bachelor's Degree, MarketingSep 2019 - May 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Talks about #techsales, #blackintech, #cybersecurity, and #endpointprotection Security Operations * Endpoint Security * Managed Detection
Hello, Pangea community! 👋 I'm a results-driven sales and marketing professional with a genuine passion for ensuring customer success. I excel in creating meaningful connections and delivering personalized solutions that address the unique needs of each user. As a skilled communicator and writer, I enjoy crafting compelling messages that resonate with audiences and drive brand adoption. I take pride in being a trusted spokesperson, representing brands with enthusiasm and authenticity. I thrive in fast-paced environments and embrace new challenges with open arms. A hands-on approach, combined with my eagerness to learn, enables me to adapt quickly and effectively contribute to team efforts.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Ian's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Ian McCreary

Sales & Business Development Manager • Atlanta, GA, US
Top Earner
Outbound Sales
Strategy & Business Development
Scheduling
Social Networking
Lead Generation
Customer Relationship Management
Presentation Design
G-Suite
Salesforce
Available for hire fromNegotiable
Contracts

Work History

C

Gamer and Influencer Outreach Intern

ClipClockOct 2020 - Nov 2020 • 2 mos- Through social media pitch service to a pre-generated list of 16,000 Influential gamer accounts. - Worked closely with CEO to develop social media message script templates for outreach team.
S

Call Center Lead

State Road & Tollway AuthorityJan 2019 - Feb 2020 • 1 yr 2 mos- Assist agents through Microsoft Teams answering questions for best practices or difficult calls. - Monitor and evaluate agent performance. - Mentor agents on how to improve metrics and quality assurance rating.
S

Back Office

State Road & Tollway AuthorityNov 2017 - Jan 2019 • 1 yr 3 mos- Respond and provide customer solutions through the companys customer service email. - Initiate Outbound calls resolving escalated customer issues and complaints.
S

Call Center Representative

State Road & Tollway AuthorityApr 2017 - Nov 2017 • 8 mos- 100% Inbound calls from customers updating accounts, processing violations, explaining service, and escalating complaints to correct department.
A

Fundraising Volunteer

Alzheimer's AssociationJun 2020 - Jun 2020 • 1 mo- Planning and organizing Bingo event for fundraising. - Using marketing paper ads effectively to reach the maximum number of senior citizens locally. - Maintaining exact records of the collected funds and forwarding the same to the management.
T

High Value Ticket Closer

The Home DepotFeb 2020 - May 2022 • 2 yrs 4 mosMaintain and nurture new and existing customer relationships. Communicate effectively through email, text and phone. 90% initiate outbound calls to customers handling large transactions. 10% inbound calls from customers adjusting orders and accepting payments Addressed 100% of customer concerns by revising orders and accepting payments.
T

HMS Closing Service Representative

The Home DepotFeb 2020 - May 2021 • 1 yr 4 mos- Directly responsible for meeting and or/exceeding sales goals. - 60% Inbound calls from customers and stores, adjusting orders and accepting payment. - 35% Initiate outbound calls to customers, providing customer service by offering installation solutions. - Actively participate in an enjoyable work environment through positive relationships with colleagues and managers.
N

Student Ambassador

National Society of Collegiate ScholarsJul 2021 - Jun 2023 • 2 yrsThis work requires me to represent the University online in order to help prospective students make a more informed and confident choice about their educational options. Understanding the question, Im being asked and working to find the best answers I can for the prospective student. This may include doing research or working with the wider team of staff and Ambassadors. Collaboratively working with the marketing department to create social posts for the National Society of Collegiate Scholars.
U

Account Executive

UberMay 2022 - Jun 2022 • 2 mos• Leveraged prospecting skills and relationships to build partnerships with brands and restaurants interested in Uber Eats in America. • Managed contract negotiations aimed at establishing the foundation of a strong working relationship with restaurant partners, including sustainable economics for both parties. • Clearly communicated the value of Uber Eats and its newest products and projects. • Helped craft and redesign processes to ensure Uber Eats can move quickly and succeed at a large scale. • Worked closely with product teams to innovate on Uber Eat's ability to grow their business & form best-in-world customer relationships.
A

Sales Development Representative

AccentureMay 2022 - Present • 2 yrs 4 mosDigital Inside Sales (DIS) division of Accenture. I'm exclusively dedicated to this dynamic domain because some giant tech companies have partially outsourced their inside sales teams. Together with my role at Accenture, we're on a mission to provide top-tier Business Development Representative (BDR) services alongside their core teams as needed.
P

Business Development Representative | SLED Great Lakes Education

Palo Alto NetworksJun 2022 - Present • 2 yrs 3 mosDay-to-day involves hunting down potential Great Lakes Schools that could benefit from our cybersecurity services. Using various tools and strategies to spot these opportunities. Once there is a potential lead, it's all about reaching out—whether through emails, phone calls, or even sliding into those LinkedIn DMs. The goal: introduce Palo Alto Networks and kickstart a conversation about their cybersecurity needs. Paving the way for our awesome sales team is crucial to closing deals and providing cybersecurity solutions to protect educational institutions.

Education

Grand Canyon University

Bachelor's Degree, MarketingSep 2019 - May 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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