Top talent is on Pangea
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Oluwasegun Dada
Project Manager • Sales & Business Development Manager • Customer Success Manager • Lagos, LA, NG
Top Earner
Email Support
Sales
Group Leadership
Agile Project Management
Business Development
Customer Relationship Management
Outbound Sales
Teaching
Team Building
Team Management
Report Production
Influencer Marketing
When hiring me, you are not getting someone that can fit into a single role, but 3; Sales, Customer success and being a leader and I excel in all.
I possess experience as a Sales/Business Dev Rep and Customer Success Management, specializing in remote work. Throughout my career, I've consistently demonstrated a knack for delivering impactful results. Notably, my recent role as a Customer Success Manager stands as a testament to my capabilities. While fulfilling this position, I seamlessly incorporated sales responsibilities into my repertoire. This included executing outbound sales, engaging with inbound clients, and tenaciously closing deals through persistent follow-ups. As a direct result of these efforts, the customary days-long customer onboarding process was dramatically reduced to a matter of mere hours.
I am available for full-time, part-time, contractual roles.
Work History
V
Social, community and influencers marketing management
Vinci Games - US(Blacktop Hoops)Feb 2024 - Jul 2024 • 6 mosLeveraged Social Media Analytics: I maximized the TikTok algorithm to create targeted outreach campaigns and monitored their performance using analytics. This data-driven approach ensured effective communication strategies. Content Creator Network Development: Compiled targeted lists of niche content creators: 200+ for TikTok (including 60+ actively creating game content) and 600+ for YouTube (including top creators). This extensive network facilitated impactful partnerships. Streamlined Communication: Created macros to automate and streamline communications across various platforms (email, TikTok, Instagram, and YouTube). This boosted efficiency and ensured consistent messaging. Content Generation Boost: Through effective communication with content creators, I facilitated the creation of over 200 targeted pieces of content for the game. This achievement significantly increased brand awareness and engagement.N
SDR Manager
Nerdy JoeContract EmployeeJan 2024 - Mar 2024 • 3 mosResponsibilities: - Team Management and Training - Supervised and managed a team of SDRs, ensuring effective performance and growth. - Conducted training sessions for new SDRs, focusing on sales techniques, product knowledge, and client engagement strategies. Sales Approach Optimization: - Iterated and experimented with various sales approaches to identify the most effective strategies for lead generation and conversion. - Implemented successful sales tactics across the team to help achieve and surpass sales targets. Reporting and Tracking: - Developed a comprehensive reporting template to track sales activities and outcomes. - Monitored key performance indicators (KPIs) such as the number of meetings booked, emails sent, and follow-ups completed. - Analyzed data to provide insights and recommendations for improving sales performance. Client Relations: - Conducted regular client meetings to provide updates on account status and progress. - Delivered weekly reports detailing activities, achievements, and areas for improvement for each client account. - Maintained strong client relationships through consistent communication and exceptional service. Achievements: - Successfully improved team performance and sales outcomes through innovative training and strategic adjustments. - Increased the number of qualified leads and meetings booked by refining outreach methods. - Enhanced client satisfaction and retention by providing thorough and transparent updates on account progress.C
Account Management/Customer Success Manager
ChimoneyMay 2022 - Jan 2024 • 1 yr 9 mos● Demonstrated exceptional client management skills by efficiently handling all client accounts(40+) and employing a structured approach to client engagement, ensuring timely and regular updates while accommodating different time zones. ● Managing the Customer success team and also a co-lead in the sales team department ● Successfully managed high-profile clients such as Google, Andela, and Microsoft, overseeing their onboarding process, support flow, and managing support tickets, thereby strengthening long-term relationships, and maximizing their patronage. ● Collaborated closely with cross-functional teams including product, support, and business development, effectively leveraging their expertise to meet the needs and expectations of my clients which led to retention and customer growthU
Product Marketing
UnispendFeb 2023 - Jan 2024 • 1 yrLed and managed marketing efforts which stirred up substantial product growth through targeted engagement with crypto communities, bringing significant value to the company. Provideds strategic marketing initiatives that have successfully promoted our product within the crypto space, attracting many users and establishing a strong presence. Delivered continuous product adjustments based on customer feedback, market analysis, enhanced features, and functionalities, ensuring competitiveness in the dynamic crypto market. Supported iterations and modifications to our product which not only improved user experience but also contributed to customer loyalty and retention. Led the support management team that played a vital role in ensuring the success of our product by providing timely and effective assistance to customers. Resolving issues and addressing user concerns promptly has fostered customer satisfaction and positive word-of-mouth recommendations.B
Product Manager
BanklessDAOMar 2022 - Sep 2022 • 7 mosDeveloped competitive analysis that redefined the existing conventional product development process and established the right path. Developing the Product roadmap from ideation to roll out using various software tools for collaboration and management. Develop Agile methodology in working with the engineering, marketing, and sales team to provide the necessary details of the skillset, user persona and product quality.N
Client experience Manager
nearYUMar 2019 - May 2022 • 3 yrs 3 mosDeveloped a comprehensive playbook for efficient client management on the B2B platform, enabling optimal utilization of the platform's features and maximizing client satisfaction, ultimately driving value for the company. Acted as the dedicated point of contact for clients, effectively addressing their inquiries and ensuring prompt and attentive support, resulting in enhanced client experience, and strengthened client relationships. Leveraged highly structured client engagement skills to meticulously plan and schedule client interactions, considering the diverse time zones of clients in different countries. This meticulous approach ensures timely and meaningful engagements, fostering positive client experiences and meeting client expectations.V
Social, community and influencer marketing, outreach and engagement
Vinci Games - US(Blacktop Hoops)Feb 2024 - Present • 8 mosTikTok Trend Master: Crafted engaging macros specifically for TikTok communities, leveraging my understanding of the platform's algorithm to maximize outreach and engagement. Influencer Powerhouse: Built a comprehensive list of over 200 TikTok influencers, collaborating with 30+ to create high-quality game content that resonated with the community. YouTube Influencer Magnet: Cultivated a network of over 500 top YouTube influencers, successfully converting over 100 to produce captivating game content.Reviews
Top EarnerHas earned $5k+ on Pangea.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Education
D
Datacamp
Data AnalysisJul 2022 - Oct 2022I
IBM
Design Thinking and Enterprise Design ThinkingJul 2021 - Aug 2021I
IBM
Agile IntroJul 2021 - Aug 2021M
McKinsey Forward Program
Management, ManagementMar 2023 - Jun 2023How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
When hiring me, you are not getting someone that can fit into a single role, but 3; Sales, Customer success and being a leader and I excel in all.
I possess experience as a Sales/Business Dev Rep and Customer Success Management, specializing in remote work. Throughout my career, I've consistently demonstrated a knack for delivering impactful results. Notably, my recent role as a Customer Success Manager stands as a testament to my capabilities. While fulfilling this position, I seamlessly incorporated sales responsibilities into my repertoire. This included executing outbound sales, engaging with inbound clients, and tenaciously closing deals through persistent follow-ups. As a direct result of these efforts, the customary days-long customer onboarding process was dramatically reduced to a matter of mere hours.
I am available for full-time, part-time, contractual roles.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top talent is on Pangea
You are viewing Oluwasegun's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Oluwasegun Dada
Project Manager • Sales & Business Development Manager • Customer Success Manager • Lagos, LA, NG
Top Earner
Email Support
Sales
Group Leadership
Agile Project Management
Business Development
Customer Relationship Management
Outbound Sales
Teaching
Team Building
Team Management
Report Production
Influencer Marketing
Work History
V
Social, community and influencers marketing management
Vinci Games - US(Blacktop Hoops)Feb 2024 - Jul 2024 • 6 mosLeveraged Social Media Analytics: I maximized the TikTok algorithm to create targeted outreach campaigns and monitored their performance using analytics. This data-driven approach ensured effective communication strategies. Content Creator Network Development: Compiled targeted lists of niche content creators: 200+ for TikTok (including 60+ actively creating game content) and 600+ for YouTube (including top creators). This extensive network facilitated impactful partnerships. Streamlined Communication: Created macros to automate and streamline communications across various platforms (email, TikTok, Instagram, and YouTube). This boosted efficiency and ensured consistent messaging. Content Generation Boost: Through effective communication with content creators, I facilitated the creation of over 200 targeted pieces of content for the game. This achievement significantly increased brand awareness and engagement.N
SDR Manager
Nerdy JoeContract EmployeeJan 2024 - Mar 2024 • 3 mosResponsibilities: - Team Management and Training - Supervised and managed a team of SDRs, ensuring effective performance and growth. - Conducted training sessions for new SDRs, focusing on sales techniques, product knowledge, and client engagement strategies. Sales Approach Optimization: - Iterated and experimented with various sales approaches to identify the most effective strategies for lead generation and conversion. - Implemented successful sales tactics across the team to help achieve and surpass sales targets. Reporting and Tracking: - Developed a comprehensive reporting template to track sales activities and outcomes. - Monitored key performance indicators (KPIs) such as the number of meetings booked, emails sent, and follow-ups completed. - Analyzed data to provide insights and recommendations for improving sales performance. Client Relations: - Conducted regular client meetings to provide updates on account status and progress. - Delivered weekly reports detailing activities, achievements, and areas for improvement for each client account. - Maintained strong client relationships through consistent communication and exceptional service. Achievements: - Successfully improved team performance and sales outcomes through innovative training and strategic adjustments. - Increased the number of qualified leads and meetings booked by refining outreach methods. - Enhanced client satisfaction and retention by providing thorough and transparent updates on account progress.C
Account Management/Customer Success Manager
ChimoneyMay 2022 - Jan 2024 • 1 yr 9 mos● Demonstrated exceptional client management skills by efficiently handling all client accounts(40+) and employing a structured approach to client engagement, ensuring timely and regular updates while accommodating different time zones. ● Managing the Customer success team and also a co-lead in the sales team department ● Successfully managed high-profile clients such as Google, Andela, and Microsoft, overseeing their onboarding process, support flow, and managing support tickets, thereby strengthening long-term relationships, and maximizing their patronage. ● Collaborated closely with cross-functional teams including product, support, and business development, effectively leveraging their expertise to meet the needs and expectations of my clients which led to retention and customer growthU
Product Marketing
UnispendFeb 2023 - Jan 2024 • 1 yrLed and managed marketing efforts which stirred up substantial product growth through targeted engagement with crypto communities, bringing significant value to the company. Provideds strategic marketing initiatives that have successfully promoted our product within the crypto space, attracting many users and establishing a strong presence. Delivered continuous product adjustments based on customer feedback, market analysis, enhanced features, and functionalities, ensuring competitiveness in the dynamic crypto market. Supported iterations and modifications to our product which not only improved user experience but also contributed to customer loyalty and retention. Led the support management team that played a vital role in ensuring the success of our product by providing timely and effective assistance to customers. Resolving issues and addressing user concerns promptly has fostered customer satisfaction and positive word-of-mouth recommendations.B
Product Manager
BanklessDAOMar 2022 - Sep 2022 • 7 mosDeveloped competitive analysis that redefined the existing conventional product development process and established the right path. Developing the Product roadmap from ideation to roll out using various software tools for collaboration and management. Develop Agile methodology in working with the engineering, marketing, and sales team to provide the necessary details of the skillset, user persona and product quality.N
Client experience Manager
nearYUMar 2019 - May 2022 • 3 yrs 3 mosDeveloped a comprehensive playbook for efficient client management on the B2B platform, enabling optimal utilization of the platform's features and maximizing client satisfaction, ultimately driving value for the company. Acted as the dedicated point of contact for clients, effectively addressing their inquiries and ensuring prompt and attentive support, resulting in enhanced client experience, and strengthened client relationships. Leveraged highly structured client engagement skills to meticulously plan and schedule client interactions, considering the diverse time zones of clients in different countries. This meticulous approach ensures timely and meaningful engagements, fostering positive client experiences and meeting client expectations.V
Social, community and influencer marketing, outreach and engagement
Vinci Games - US(Blacktop Hoops)Feb 2024 - Present • 8 mosTikTok Trend Master: Crafted engaging macros specifically for TikTok communities, leveraging my understanding of the platform's algorithm to maximize outreach and engagement. Influencer Powerhouse: Built a comprehensive list of over 200 TikTok influencers, collaborating with 30+ to create high-quality game content that resonated with the community. YouTube Influencer Magnet: Cultivated a network of over 500 top YouTube influencers, successfully converting over 100 to produce captivating game content.Reviews
Top EarnerHas earned $5k+ on Pangea.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Education
D
Datacamp
Data AnalysisJul 2022 - Oct 2022I
IBM
Design Thinking and Enterprise Design ThinkingJul 2021 - Aug 2021I
IBM
Agile IntroJul 2021 - Aug 2021M
McKinsey Forward Program
Management, ManagementMar 2023 - Jun 2023How Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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