Iba Jafri

Project Manager • Financial Analyst • Operations Manager • Chicago, IL, US

Process Improvement

Microsoft Project

Business Analytics

Business Financials

Financial Analysis

Budgeting

Business Operations

Basic Finance

Corporate Finance

Financials

Project Planning

JIRA

Project Management

Available for hire fromNegotiable

Contracts

Experienced Telecom & Business Operations Leader | Specializing in SaaS, Agile Methodologies, Financial, and Business Process Optimization

With over 15 years of experience, I am a dynamic and results-oriented leader specializing in Technology, Business Operations, and Strategic Initiatives. My background spans across various domains, including SaaS deployment, IT/MSP management, Cybersecurity, Change Management, and Business Systems. Throughout my career, I have successfully partnered with key stakeholders and executives to deliver innovative solutions that drive efficiency, enhance performance, and support organizational growth. My expertise includes: Agile Project Management: Applying Agile methodologies to streamline processes, improve collaboration, and deliver projects on time and under budget. SaaS & Software Deployment: Leading the end-to-end deployment of SaaS platforms, including Salesforce, and integrating these systems with existing ERPs. Business Process Optimization: Identifying gaps and implementing solutions that enhance operational efficiency, reduce costs, and improve service delivery. Vendor & Contract Management: Negotiating and managing vendor relationships, ensuring compliance with legal and cybersecurity standards. Data-Driven Decision Making: Leveraging tools like Power BI, Tableau, and SQL to create impactful reports and dashboards that inform strategic decisions. As a proactive leader, I am passionate about fostering innovation, driving continuous improvement, and mentoring teams to achieve their full potential. My commitment to excellence is demonstrated in my ability to navigate complex challenges, manage cross-functional teams, and deliver measurable results that align with the organization's goals. Currently, I am focused on leveraging my experience to drive strategic initiatives at Comcast, where I manage the deployment of cutting-edge technologies and support the company's mission to deliver superior customer experiences. Let's connect if you're interested in discussing how we can collaborate to achieve outstanding results in technology and business operations!

Projects

Nationwide Network Deployment & Financial Optimization

Led a high-impact, cross-functional project to deploy a nationwide wireless network while ensuring financial efficiency and compliance with regulatory standards. This initiative streamlined operations, optimized budget allocation, and established scalable processes for long-term sustainability. Key Responsibilities: Project Management: Oversaw the end-to-end deployment of the network, coordinating across multiple workstreams, including construction, vendor management, and logistics. Financial Oversight: Managed a multi-million-dollar budget, developed real-time tracking tools, and ensured compliance with SOX standards. Process Optimization: Implemented Standard Operating Procedures (SOPs) to track deviations, improve data integrity, and enhance operational visibility. Stakeholder Engagement: Collaborated with senior leadership, vendors, and cross-functional teams to align on project goals and deliverables. Technology Integration: Deployed SaaS solutions such as Salesforce and SiteTracker to improve reporting accuracy and automate workflows. Achievements: Reduced project timelines by 15% through enhanced coordination and process optimization. Improved budget visibility and tracking, saving the organization $1.5M annually in cost overruns. Designed and implemented a financial reporting dashboard, increasing accuracy and transparency across departments. Ensured regulatory compliance, mitigating risks in a high-stakes, SOX-compliant environment. Enhanced team productivity by automating key workflows using SiteTracker and Salesforce integrations. See More

Global Financial Process Standardization for a Telecommunications Enterprise

Objective: To streamline and standardize financial reporting and forecasting processes across multiple international regions, ensuring alignment with SOX compliance and corporate objectives. Responsibilities: Led the design and implementation of a centralized financial tracking system integrating tools like Salesforce, Smartsheet, and Power BI. Developed complex forecasting models for multimillion-dollar budgets, incorporating scenario planning and trend analysis to improve accuracy by 25%. Worked with cross-functional teams across finance, operations, and IT to identify inefficiencies and gaps in financial workflows. Implemented standardized processes for monthly budget reconciliation and reporting, reducing cycle time by 40%. Conducted training sessions for international teams to ensure seamless adoption of new processes and tools. Outcomes: Achieved global alignment in financial reporting processes, improving transparency and data accuracy across all regions. Enhanced decision-making capabilities for leadership by providing real-time insights into financial performance through automated dashboards. Improved compliance with SOX requirements by introducing more robust tracking and approval workflows. See More

Work History

National PMO - 5G Deployment

ComcastApplied agile methodology to successfully deploy a SaaS Salesforce instance with mobile app and vendor Community portal ahead of schedule and under budget. Negotiated third-party vendor contracts for licenses and collaborated with Comcast Legal and Security & Risk for SaaS platform approval. Led business requirements gathering, refined project scope, and managed technical negotiations, resulting in improved end-user satisfaction. Generated Incorta dashboards to track financial performance of projects and research of POs. Created reports and training documents for Comcast P2, dedicated Condor projects. Onboarded and trained a team of DB administrators, business system analysts, and Salesforce developers (India). Led cross-functional team meetings for collaboration and development to plan project sprints. Trained and implemented best practices across developers, end users, and project managers, ensuring high-quality delivery and effective communication. Managed budget, financials, and forecasting for all projects. Developed a financial management platform to track budgetary expenditures by workstream lead and project. Established a governance process for managerial approval of changes in time, scope, or cost. Subject matter expert and main POC for multiple projects under development for 5G wireless build Condor program. Collaborated with Payal and the Lead Engineer on the deployment of the CIQ Bulkification API, which is close to testing and will streamline processes and alleviate resource constraints. Preparing for the creation of an API integration between the Salesforce platform and Comcast’s financial and job management platform, a major project years in the making.

TechWomen Advisory Committee Lead

ComcastSep 2022 - Dec 2023 • 1 yr 4 mosLed initiatives to support and empower women in technology within Comcast, fostering a diverse and inclusive workplace.

President

MomBoss SwagBox, LLCStrategic Leadership & Business Development: Conceptualized and launched MomBoss SwagBox, a premium subscription service aimed at empowering busy moms through curated self-care packages. Led all aspects of the business, from initial market research and brand development to product sourcing and customer acquisition strategies. Marketing & Social Media Expertise: Developed and implemented targeted marketing campaigns across multiple social media platforms, achieving significant growth in follower engagement and brand visibility. Created content strategies that resonate with the work-from-home mom demographic, focusing on relatable, problem-solving content that drives engagement and sales. Product Development & Curation: Sourced and curated high-quality products, ensuring that each SwagBox aligns with the brand’s mission of promoting self-care and wellness for moms. Collaborated with suppliers and brands to introduce exclusive products to the subscription box, enhancing the value proposition for subscribers. Community Engagement: Actively engaged with the MomBoss SwagBox community, fostering a supportive environment where moms can share their experiences and tips on self-care. Partnered with influencers and organizations, such as the Barrington Area Chamber of Commerce, to expand the brand’s reach and credibility. Business Growth & Expansion: Scaled the business by introducing new subscription options, including one-time boxes and multi-month subscriptions, while continuously innovating the product lineup to meet customer needs and preferences.

Senior Director Of Operations

FULLERTONNov 2020 - Apr 2021 • 6 mosOversaw IT, PMO, Finance, and back-office operations. Led continuous improvement initiatives with a team of Senior Data Analysts & Project Data Coordinators. Applied Agile methodology for Project Controls and Vendor Management Program initiatives. Enforced CISA Cybersecurity framework & SOX Compliance protocols. Integrated a new acquisition utilizing RAPID and RACI frameworks for decision-making. Provided strategic direction, coaching, and mentoring to Senior Analysts and Project Managers. Implemented a cloud-based data management system and maximized CRM potential.

Senior Director Of Business Systems

FULLERTONNov 2018 - Nov 2020 • 2 yrs 1 moIdentified and resolved gaps in business processes. Automated Vendor Purchase Order process. Managed SaaS/Financial ERP/MSP/ISP services. Created internal PMO hand-off process. Optimized back-office support and data processing by centralizing staff.

Education

Olivet Nazarene University

MBA, Finance2003 - 2005

Roosevelt University

Bachelor of Science, Computer Science & International Business2000 - 2002

Roosevelt University

Bachelor of Science - BS

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