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Iqra Irfan

Customer Success Manager • Sales & Business Development Manager • SF, CA, US
Customer Experience
SaaS
Agile Project Management
Scrum Method
Product Management
Customer Relationship Management
Project Management
Available for hire fromNegotiable
Contracts
Full-Time Roles
Product Manager → Customer Success → Founder - CEO
Hello! My name is Iqra Irfan. I started off my career with being a product manager because of my passion to solve problems with modern technology. I love to talk to customers and understand their problems and make sure to deliver solutions. I get excited about analysing customer insights, developing strategies and goals, building cross-functional relationships, and delivering amazing experiences. My customer's successes are my successes and this is what keeps me motivated.

Projects

Fe Amaan

Fe Amaan is a wearable belt, which regularly monitors fetus’s health through the use of IoT sensor device which is to be placed on mother’s abdomen. The device captures the fetal heart rate and movement and sends it via Bluetooth to the mobile application. The data received will be analyzed and displayed, enabling the doctors to know about the health of the fetus. The main features of this system is to provide automated analysis of fetal health on regular basis without providing any harm to both the mother and the child. In case of anomalies in heart rates and movement patterns, this system generates timely alerts so that precautionary measure could be taken before it is too late. As the system makes remote monitoring of the fetus possible, it aims to reduce the high rate of intrauterine deaths and stillbirths in Pakistan. After the mass production, it will be used by lady health workers for monitoring the fetal conditions of expecting mothers residing in rural areas.See More

Work History

M

Product Manager

MicrosoftNov 2017 - Jun 2018 • 8 mosMicrosoft Imagine Cup Winners Product Manager and Team Lead for Team Fe Amaan. Top 6 AI Projects in Microsoft Imagine Cup World Finals 2018, held in Seattle, US. - 1st Position in Middle East and Africa Finals - 1st Position in Imagine Cup National Finals Pakistan.
T

Chief Executive Officer

ThinkSoftMar 2018 - Present • 6 yrs 7 mosThinkSoft is a bootstrap company, providing product development solutions to startups focusing on Artificial Intelligence use cases and related areas. We provide production grade solutions tailored to meet your exact scenarios, based on the most recent advances in the domain, which tend to work better than products sold by big vendors. We also provide services in product design, web development, management of AI projects and creating road maps for AI. What i do: - Develop collateral, go-to-market strategy, proposals, presentations and statement of work - Managed, hired and trained a team of 15+ developers to work on different products. - Support the development and implementation of Saas products over 3 departments - 2x- the company revenue and staff in the first year by streamlining software product delivery and operational processes. STRATEGY: Competition/TAM Analysis, Agile/Kanban, Product Roadmap, Pricing, Use Cases, Modelling & Decision Analysis
S

Founder & Product Lead

SuperLeaderApr 2021 - Dec 2022 • 1 yr 9 mos- Developed the product roadmap by conducting 150+ customer interviews and surveys - Executed rollout of SaaS platform for founders - Directed the software development life cycle utilising Agile and a Lean i.e. Scrum + Kanban Methodologies launching the software product in 6 months. - Acquired and onboarded 10+ clients - Work with each customer to understand their problems in using the product and use their feedback to improve the product. - Scaled the tech team from 1 person to 10+ people - Assembled playbooks (i.e. department handoff, customer engagement, churn management, success plans, milestones) New Skills Acquired: Product Management, Design Thinking, User Experience Design, Release Management, Beta Testing, Lead Generation, A/B Testing, Design Sprint, Wireframing

Education

N

National university of Science and Technology

Bachelor's Degree, Computer ScienceSep 2014 - Jun 2018
N

National University of Science and Technology

Graduate Degree, Information SecurityAug 2019 - May 2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

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Book a Call
Recently Active
Product Manager → Customer Success → Founder - CEO
Hello! My name is Iqra Irfan. I started off my career with being a product manager because of my passion to solve problems with modern technology. I love to talk to customers and understand their problems and make sure to deliver solutions. I get excited about analysing customer insights, developing strategies and goals, building cross-functional relationships, and delivering amazing experiences. My customer's successes are my successes and this is what keeps me motivated.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Iqra's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Iqra Irfan

Customer Success Manager • Sales & Business Development Manager • SF, CA, US
Customer Experience
SaaS
Agile Project Management
Scrum Method
Product Management
Customer Relationship Management
Project Management
Available for hire fromNegotiable
Contracts
Full-Time Roles

Projects

Fe Amaan

Fe Amaan is a wearable belt, which regularly monitors fetus’s health through the use of IoT sensor device which is to be placed on mother’s abdomen. The device captures the fetal heart rate and movement and sends it via Bluetooth to the mobile application. The data received will be analyzed and displayed, enabling the doctors to know about the health of the fetus. The main features of this system is to provide automated analysis of fetal health on regular basis without providing any harm to both the mother and the child. In case of anomalies in heart rates and movement patterns, this system generates timely alerts so that precautionary measure could be taken before it is too late. As the system makes remote monitoring of the fetus possible, it aims to reduce the high rate of intrauterine deaths and stillbirths in Pakistan. After the mass production, it will be used by lady health workers for monitoring the fetal conditions of expecting mothers residing in rural areas.

Work History

M

Product Manager

MicrosoftNov 2017 - Jun 2018 • 8 mosMicrosoft Imagine Cup Winners Product Manager and Team Lead for Team Fe Amaan. Top 6 AI Projects in Microsoft Imagine Cup World Finals 2018, held in Seattle, US. - 1st Position in Middle East and Africa Finals - 1st Position in Imagine Cup National Finals Pakistan.
T

Chief Executive Officer

ThinkSoftMar 2018 - Present • 6 yrs 7 mosThinkSoft is a bootstrap company, providing product development solutions to startups focusing on Artificial Intelligence use cases and related areas. We provide production grade solutions tailored to meet your exact scenarios, based on the most recent advances in the domain, which tend to work better than products sold by big vendors. We also provide services in product design, web development, management of AI projects and creating road maps for AI. What i do: - Develop collateral, go-to-market strategy, proposals, presentations and statement of work - Managed, hired and trained a team of 15+ developers to work on different products. - Support the development and implementation of Saas products over 3 departments - 2x- the company revenue and staff in the first year by streamlining software product delivery and operational processes. STRATEGY: Competition/TAM Analysis, Agile/Kanban, Product Roadmap, Pricing, Use Cases, Modelling & Decision Analysis
S

Founder & Product Lead

SuperLeaderApr 2021 - Dec 2022 • 1 yr 9 mos- Developed the product roadmap by conducting 150+ customer interviews and surveys - Executed rollout of SaaS platform for founders - Directed the software development life cycle utilising Agile and a Lean i.e. Scrum + Kanban Methodologies launching the software product in 6 months. - Acquired and onboarded 10+ clients - Work with each customer to understand their problems in using the product and use their feedback to improve the product. - Scaled the tech team from 1 person to 10+ people - Assembled playbooks (i.e. department handoff, customer engagement, churn management, success plans, milestones) New Skills Acquired: Product Management, Design Thinking, User Experience Design, Release Management, Beta Testing, Lead Generation, A/B Testing, Design Sprint, Wireframing

Education

N

National university of Science and Technology

Bachelor's Degree, Computer ScienceSep 2014 - Jun 2018
N

National University of Science and Technology

Graduate Degree, Information SecurityAug 2019 - May 2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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