Top Talent like Iwona are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Iwona Selonke

Project Manager • Customer Success Manager • Social Media Marketing Specialist • QLD, AU
Project Management
Client Management
Event Management
Process Optimization
Process Improvement
Lean Six Sigma
Asana
SAP
Slack
Canva
Customer Service
Customer Relationship Management
Event Marketing
Microsoft Office
Microsoft 365
Zoom
Notion
Team Management
Negotiation
Leadership
Project Planning
Microsoft Outlook
Event Coordination
Event Planning
Scheduling
Time Management
Planning
Available for hire fromNegotiable
Contracts
Project Coordinator
With a robust academic background and diverse professional experience, I hold a Bachelor's degree in International Business Management and a Master's degree in Marketing and Logistics from Jagiellonian University. My career began at Aon, where I advanced from Client Service Coordinator to Senior Client Service Coordinator, honing my skills in client relationship management, compliance, and strategic planning. I then transitioned to SPRING Production as a Project Coordinator, where I developed and implemented marketing strategies, managed budgets, and coordinated with international teams. Additionally, I served as a Board Member Treasurer for the Erasmus Student Network, contributing to financial oversight and strategic planning. My expertise lies in building strong stakeholder relationships, ensuring compliance, and driving project success across global markets.

Work History

S

Project Coordinator

SPRING ProductionDec 2023 - Mar 2024 • 4 mosSPRING Production is a global marketing implementation agency that transforms creative concepts into high-quality, multi-channel campaigns, ensuring seamless execution across all media platforms. The Role: Led the end-to-end execution of marketing campaigns for 2 international clients, coordinating the rollout across 20+ countries in multiple languages. Developed and maintained project schedules and budgets, ensuring the timely and cost-effective delivery of 200+ creative assets. Served as the primary liaison between clients and internal teams, ensuring seamless communication, expectation management, and successful project execution. Developed and maintained project schedules and budgets, ensuring the timely and cost-effective delivery of 200+ creative assets. Led cross-functional teams of graphic designers and motion designers, ensuring seamless collaboration and adherence to brand standards. Ensured all creative assets met brand guidelines and regulatory standards, achieving a 100% approval rate in local markets.
A

Senior Client Service Coordinator

AonApr 2023 - Oct 2023 • 7 mosAon is a global professional services firm providing risk management, reinsurance, retirement, and health solutions. With over 50,000 employees across 120 countries, the company leverages proprietary data and analytics to enhance client performance. The Role: Managed relationships with 6+ key global clients, ensuring seamless service delivery and maintaining a 98% client satisfaction rate. Took over one of the most challenging accounts, implementing structured monthly meetings with their Global Head of Benefits to review the status of each country, which improved transparency and issue resolution efficiency. Identified growth opportunities within client portfolios, successfully upselling additional services that increased monthly revenue by $5,000+ while strengthening long-term partnerships. Led strategic projects spanning three time zones (APAC, LATAM, EMEA), streamlining coordination between cross-functional teams and reducing service response times by 30%. Applied Six Sigma methodologies to enhance operational efficiency, eliminating process bottlenecks and improving team performance by 25%. Acted as the main escalation point for high-priority issues, implementing resolution strategies that reduced critical incident impact by 40%.
A

Client Service Coordinator

AonSep 2021 - Apr 2023 • 1 yr 8 mosAon is a global professional services firm providing risk management, reinsurance, retirement, and health solutions. With over 50,000 employees across 120 countries, the company leverages proprietary data and analytics to enhance client performance. The Role: Managed relationships with 5+ international clients across the EMEA region, ensuring seamless service delivery, issue resolution, and ongoing client satisfaction. Stepped into the Project Manager role on short notice, successfully leading the implementation of a new client project across 3+ countries, ensuring 100% on-time delivery despite unforeseen challenges. Coordinated cross-functional teams from 4 key departments (System Delivery, Service Delivery, Project Management, Client Management) to maintain alignment, meet deadlines, and adhere to service-level agreements, reducing project turnaround time by 20%. Developed and optimized workflows to improve efficiency in project execution, proactively identifying risks and implementing mitigation strategies, leading to a 30% reduction in process bottlenecks. Acted as the primary point of contact for client escalations, achieving a 98% issue resolution rate within SLA, significantly enhancing client satisfaction and retention.
E

Audit Committee, Board Member Treasurer

Erasmus Student NetworkJul 2021 - Jul 2023 • 2 yrs 1 moESN UJ is a student-led organization supporting international exchange programs through events, mentoring, and financial management. The Role: Ensured financial transparency and compliance through audit oversight. Managed budgeting and forecasting, aligning resources with strategic goals. Reviewed financial statements to identify risks and improvement areas. Secured financial grants and sponsorships, expanding funding for key events.
A

Junior Procurement Specialist With German

ABBNov 2019 - Jan 2021 • 1 yr 3 mosABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The Role: Managed and confirmed 100+ purchase orders weekly, ensuring accuracy and on-time processing. Resolved 95% of delivery discrepancies within SLA, improving supplier performance and reducing delays. Optimized invoice flow, cutting processing time by 30% through cross-team collaboration. Handled high-priority delivery issues in the RHENUS system, ensuring smooth logistics operations.
C

Customer Service Specialist and Sales Assistant

Contact SalesNov 2018 - Jan 2020 • 1 yr 3 mosContact Sales is a retail and customer service provider focused on delivering exceptional client experiences and sales performance. The Role: Exceeded sales targets by delivering tailored solutions to key clients. Led marketing campaigns and promotions, driving customer engagement. Provided expert product guidance, ensuring a seamless client experience. Maintained high service standards, strengthening long-term client relationships.
E

Event Coordinator

Erasmus Student Network Aug 2019 - Jun 2021 • 1 yr 11 mosESN UJ is a student-led organization supporting international exchange programs through events, mentoring, and financial management. The Role: Planned and executed events, managing logistics, budgets, and scheduling. Developed marketing strategies, increasing event reach and engagement. Created and distributed promotional content across multiple channels. Secured partnerships with vendors and sponsors to enhance event success.

Education

J

Jagiellonian University

Bachelor's degree, International Business Management2018 - 2021
H

Hanze

Exchange, International Facility Management: Purchase and Supply Management2021
J

Jagiellonian University

Master's degree, Marketing and Logistics2021 - 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Project Coordinator
With a robust academic background and diverse professional experience, I hold a Bachelor's degree in International Business Management and a Master's degree in Marketing and Logistics from Jagiellonian University. My career began at Aon, where I advanced from Client Service Coordinator to Senior Client Service Coordinator, honing my skills in client relationship management, compliance, and strategic planning. I then transitioned to SPRING Production as a Project Coordinator, where I developed and implemented marketing strategies, managed budgets, and coordinated with international teams. Additionally, I served as a Board Member Treasurer for the Erasmus Student Network, contributing to financial oversight and strategic planning. My expertise lies in building strong stakeholder relationships, ensuring compliance, and driving project success across global markets.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Iwona are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Iwona Selonke

Project Manager • Customer Success Manager • Social Media Marketing Specialist • QLD, AU
Project Management
Client Management
Event Management
Process Optimization
Process Improvement
Lean Six Sigma
Asana
SAP
Slack
Canva
Customer Service
Customer Relationship Management
Event Marketing
Microsoft Office
Microsoft 365
Zoom
Notion
Team Management
Negotiation
Leadership
Project Planning
Microsoft Outlook
Event Coordination
Event Planning
Scheduling
Time Management
Planning
Available for hire fromNegotiable
Contracts

Work History

S

Project Coordinator

SPRING ProductionDec 2023 - Mar 2024 • 4 mosSPRING Production is a global marketing implementation agency that transforms creative concepts into high-quality, multi-channel campaigns, ensuring seamless execution across all media platforms. The Role: Led the end-to-end execution of marketing campaigns for 2 international clients, coordinating the rollout across 20+ countries in multiple languages. Developed and maintained project schedules and budgets, ensuring the timely and cost-effective delivery of 200+ creative assets. Served as the primary liaison between clients and internal teams, ensuring seamless communication, expectation management, and successful project execution. Developed and maintained project schedules and budgets, ensuring the timely and cost-effective delivery of 200+ creative assets. Led cross-functional teams of graphic designers and motion designers, ensuring seamless collaboration and adherence to brand standards. Ensured all creative assets met brand guidelines and regulatory standards, achieving a 100% approval rate in local markets.
A

Senior Client Service Coordinator

AonApr 2023 - Oct 2023 • 7 mosAon is a global professional services firm providing risk management, reinsurance, retirement, and health solutions. With over 50,000 employees across 120 countries, the company leverages proprietary data and analytics to enhance client performance. The Role: Managed relationships with 6+ key global clients, ensuring seamless service delivery and maintaining a 98% client satisfaction rate. Took over one of the most challenging accounts, implementing structured monthly meetings with their Global Head of Benefits to review the status of each country, which improved transparency and issue resolution efficiency. Identified growth opportunities within client portfolios, successfully upselling additional services that increased monthly revenue by $5,000+ while strengthening long-term partnerships. Led strategic projects spanning three time zones (APAC, LATAM, EMEA), streamlining coordination between cross-functional teams and reducing service response times by 30%. Applied Six Sigma methodologies to enhance operational efficiency, eliminating process bottlenecks and improving team performance by 25%. Acted as the main escalation point for high-priority issues, implementing resolution strategies that reduced critical incident impact by 40%.
A

Client Service Coordinator

AonSep 2021 - Apr 2023 • 1 yr 8 mosAon is a global professional services firm providing risk management, reinsurance, retirement, and health solutions. With over 50,000 employees across 120 countries, the company leverages proprietary data and analytics to enhance client performance. The Role: Managed relationships with 5+ international clients across the EMEA region, ensuring seamless service delivery, issue resolution, and ongoing client satisfaction. Stepped into the Project Manager role on short notice, successfully leading the implementation of a new client project across 3+ countries, ensuring 100% on-time delivery despite unforeseen challenges. Coordinated cross-functional teams from 4 key departments (System Delivery, Service Delivery, Project Management, Client Management) to maintain alignment, meet deadlines, and adhere to service-level agreements, reducing project turnaround time by 20%. Developed and optimized workflows to improve efficiency in project execution, proactively identifying risks and implementing mitigation strategies, leading to a 30% reduction in process bottlenecks. Acted as the primary point of contact for client escalations, achieving a 98% issue resolution rate within SLA, significantly enhancing client satisfaction and retention.
E

Audit Committee, Board Member Treasurer

Erasmus Student NetworkJul 2021 - Jul 2023 • 2 yrs 1 moESN UJ is a student-led organization supporting international exchange programs through events, mentoring, and financial management. The Role: Ensured financial transparency and compliance through audit oversight. Managed budgeting and forecasting, aligning resources with strategic goals. Reviewed financial statements to identify risks and improvement areas. Secured financial grants and sponsorships, expanding funding for key events.
A

Junior Procurement Specialist With German

ABBNov 2019 - Jan 2021 • 1 yr 3 mosABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The Role: Managed and confirmed 100+ purchase orders weekly, ensuring accuracy and on-time processing. Resolved 95% of delivery discrepancies within SLA, improving supplier performance and reducing delays. Optimized invoice flow, cutting processing time by 30% through cross-team collaboration. Handled high-priority delivery issues in the RHENUS system, ensuring smooth logistics operations.
C

Customer Service Specialist and Sales Assistant

Contact SalesNov 2018 - Jan 2020 • 1 yr 3 mosContact Sales is a retail and customer service provider focused on delivering exceptional client experiences and sales performance. The Role: Exceeded sales targets by delivering tailored solutions to key clients. Led marketing campaigns and promotions, driving customer engagement. Provided expert product guidance, ensuring a seamless client experience. Maintained high service standards, strengthening long-term client relationships.
E

Event Coordinator

Erasmus Student Network Aug 2019 - Jun 2021 • 1 yr 11 mosESN UJ is a student-led organization supporting international exchange programs through events, mentoring, and financial management. The Role: Planned and executed events, managing logistics, budgets, and scheduling. Developed marketing strategies, increasing event reach and engagement. Created and distributed promotional content across multiple channels. Secured partnerships with vendors and sponsors to enhance event success.

Education

J

Jagiellonian University

Bachelor's degree, International Business Management2018 - 2021
H

Hanze

Exchange, International Facility Management: Purchase and Supply Management2021
J

Jagiellonian University

Master's degree, Marketing and Logistics2021 - 2023

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.