Top Talent like Jaymee are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jaymee Saint Hilaire

Customer Success Manager • Operations Manager • Sales Operations Manager • Badajoz, EX, ES
Office Administration
Front Desk Services
Teaching
Team Management
Leadership
Collaboration
Hospitality
Consumer Relations
Business Operations
Hiring
Engagement
Email Support
Cross-functional collaboration
Agile
Onboarding
Business Planning
Quality Assurance
Account Management
Training
Customer Service
Customer Relationship Management
Customer Experience
Available for hire fromNegotiable
Contracts
Full-Time Roles
Hospitality Professional
Experienced hospitality leader with transferrable skills that partner effortlessly with my natural knack to learn quickly. Always interested in a work opportunity that will allow me to learn a new skill and collaborate in new ways.

Work History

M

Front Office Supervisor

Marriott - Autograph Collection Oct 2013 - Aug 2015 • 1 yr 11 mos-Cross utilized between two sister Marriott Franchises managed by Hersha Hospitality. -Trained front office new hires and provided staff with ongoing coaching, training and development. -Monitored front desk and bellman to ensure checklist completion and cash handling compliance. -Reviewed night audit control packets daily for accuracy and assisted accounting with audit review. -Processed, filed, and served as a contact for wholesale reservations. -Ensured departments adherence to company policies, procedures and standards to support guest satisfaction.
M

Rooms Controller

Marriott - Ritz Carlton Aug 2015 - May 2016 • 10 mos-Blocked the house according to request and guarantees while managing queues, discrepancies, pop-up routing needs, package set-up, and room moves daily. Along with assisting call center, front desk, and front office managers. -Attended weekly resume meetings with main clients and hotel leaders enable to own all front office aspects outlined in resume.
M

Celebrity Services

Marriott - Gaylord Hotels & Resorts Aug 2016 - Oct 2017 • 1 yr 3 mos-Completed all pre-planning logistics for groups top dignitaries such as amenities, transportation, and reservation details. -Regularly communicated with convention services department and group meeting planners to assist with last minute request. -Ran daily reports in FSPMS and imported them into excel to be distributed to hotel key players. -Attended and contribute to daily operations and weekly group executive meetings. -Served as a personal contact for top rewards members, meeting planners & VIP guest prior, during, and after their stay.
M

Front Desk Manager

Marriott - JW - White Lodging May 2018 - Jul 2019 • 1 yr 3 mos-Evaluated, interviewed, and developed new associates while assisting with department recruitment goals. -Assisted with hotel up-sell program daily helping generate $359,472 within six month period. -Owned department international interns including onboarding, rotations, and training. -Actively assisted with associate engagement and succeeding in raising scores by .58% to a 4.79/5 -Took care of the departments payroll including reviewing and amending hour discrepancies, adjusting missed punches, inputting incentive and vacation pay, and processing paid time off. -Oversaw front office operations while directly leading front desk, concierge, and rooms control. -Helped maintain department checkbook including payment of invoices and developing partnerships with local vendors.
M

L.E.A.D Manager

Marriott - Westin - White Lodging Jul 2019 - Aug 2020 • 1 yr 2 mosL. E. A. D. stands for Lead Education and Development -Hand selected by corporate leaders and RVP to partake in new accelerated executive leadership program that aims to prepare entry-level managers to take department director or executive leadership roles. -Assumed managerial roles while rotating through housekeeping, engineering, sales, front office, finance/accounting, revenue management, human resources, event operations and management, marketing, and food and beverage. -Learned the responsibilities of all existing roles in each department while consulting with executives to tackle opportunities while providing operational support. -Partook in properties auditing, budgeting, and hotel strategy planning for our 44.1 million revenue generating, CVENT 2019 Top Meetings hotel. -Regularly collaborated with GM, RVP, Corporate Talent Development and COO to assist with further development of L.E.A.D program, leadership training plans, and standard enhancements. -Developed standards for deployment, management, training and development for room package revenue for the companies top producing property with the ability for standards to be utilized throughout the company.
T

Sales Advisor

Tesla Nov 2020 - Dec 2022 • 2 yrs 2 mos- Won 100+ sales every full quarter since hire. Ranking third at our location in Q1 and in the top ten within the region. - Identified, provided solutions, and assisted with the implementation of solutions for our stores phone and email customer service opportunities. - Maintained an active pipeline of 100+ customers overseeing their car journey from initial inquiry to delivery including registration and titling. - Selected to assist with new company virtual initiative where I owned service, sales and delivery inbound inquiries taking 40+ calls aday while logging pertinent details into internals systems.
N

Auxiliar de Conversación

NALCAP- Create speaking, writing, and comprehension lessons for the English language for primary and secondary level students. - Conduct classroom lessons while assisting lead teacher with pronunciation, native colloquialism, and grading in both bilingual and non-bilingual courses. - Administer private tutoring sessions.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Hospitality Professional
Experienced hospitality leader with transferrable skills that partner effortlessly with my natural knack to learn quickly. Always interested in a work opportunity that will allow me to learn a new skill and collaborate in new ways.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jaymee are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jaymee Saint Hilaire

Customer Success Manager • Operations Manager • Sales Operations Manager • Badajoz, EX, ES
Office Administration
Front Desk Services
Teaching
Team Management
Leadership
Collaboration
Hospitality
Consumer Relations
Business Operations
Hiring
Engagement
Email Support
Cross-functional collaboration
Agile
Onboarding
Business Planning
Quality Assurance
Account Management
Training
Customer Service
Customer Relationship Management
Customer Experience
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

M

Front Office Supervisor

Marriott - Autograph Collection Oct 2013 - Aug 2015 • 1 yr 11 mos-Cross utilized between two sister Marriott Franchises managed by Hersha Hospitality. -Trained front office new hires and provided staff with ongoing coaching, training and development. -Monitored front desk and bellman to ensure checklist completion and cash handling compliance. -Reviewed night audit control packets daily for accuracy and assisted accounting with audit review. -Processed, filed, and served as a contact for wholesale reservations. -Ensured departments adherence to company policies, procedures and standards to support guest satisfaction.
M

Rooms Controller

Marriott - Ritz Carlton Aug 2015 - May 2016 • 10 mos-Blocked the house according to request and guarantees while managing queues, discrepancies, pop-up routing needs, package set-up, and room moves daily. Along with assisting call center, front desk, and front office managers. -Attended weekly resume meetings with main clients and hotel leaders enable to own all front office aspects outlined in resume.
M

Celebrity Services

Marriott - Gaylord Hotels & Resorts Aug 2016 - Oct 2017 • 1 yr 3 mos-Completed all pre-planning logistics for groups top dignitaries such as amenities, transportation, and reservation details. -Regularly communicated with convention services department and group meeting planners to assist with last minute request. -Ran daily reports in FSPMS and imported them into excel to be distributed to hotel key players. -Attended and contribute to daily operations and weekly group executive meetings. -Served as a personal contact for top rewards members, meeting planners & VIP guest prior, during, and after their stay.
M

Front Desk Manager

Marriott - JW - White Lodging May 2018 - Jul 2019 • 1 yr 3 mos-Evaluated, interviewed, and developed new associates while assisting with department recruitment goals. -Assisted with hotel up-sell program daily helping generate $359,472 within six month period. -Owned department international interns including onboarding, rotations, and training. -Actively assisted with associate engagement and succeeding in raising scores by .58% to a 4.79/5 -Took care of the departments payroll including reviewing and amending hour discrepancies, adjusting missed punches, inputting incentive and vacation pay, and processing paid time off. -Oversaw front office operations while directly leading front desk, concierge, and rooms control. -Helped maintain department checkbook including payment of invoices and developing partnerships with local vendors.
M

L.E.A.D Manager

Marriott - Westin - White Lodging Jul 2019 - Aug 2020 • 1 yr 2 mosL. E. A. D. stands for Lead Education and Development -Hand selected by corporate leaders and RVP to partake in new accelerated executive leadership program that aims to prepare entry-level managers to take department director or executive leadership roles. -Assumed managerial roles while rotating through housekeeping, engineering, sales, front office, finance/accounting, revenue management, human resources, event operations and management, marketing, and food and beverage. -Learned the responsibilities of all existing roles in each department while consulting with executives to tackle opportunities while providing operational support. -Partook in properties auditing, budgeting, and hotel strategy planning for our 44.1 million revenue generating, CVENT 2019 Top Meetings hotel. -Regularly collaborated with GM, RVP, Corporate Talent Development and COO to assist with further development of L.E.A.D program, leadership training plans, and standard enhancements. -Developed standards for deployment, management, training and development for room package revenue for the companies top producing property with the ability for standards to be utilized throughout the company.
T

Sales Advisor

Tesla Nov 2020 - Dec 2022 • 2 yrs 2 mos- Won 100+ sales every full quarter since hire. Ranking third at our location in Q1 and in the top ten within the region. - Identified, provided solutions, and assisted with the implementation of solutions for our stores phone and email customer service opportunities. - Maintained an active pipeline of 100+ customers overseeing their car journey from initial inquiry to delivery including registration and titling. - Selected to assist with new company virtual initiative where I owned service, sales and delivery inbound inquiries taking 40+ calls aday while logging pertinent details into internals systems.
N

Auxiliar de Conversación

NALCAP- Create speaking, writing, and comprehension lessons for the English language for primary and secondary level students. - Conduct classroom lessons while assisting lead teacher with pronunciation, native colloquialism, and grading in both bilingual and non-bilingual courses. - Administer private tutoring sessions.

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.