Top Talent like Jennifer are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jennifer Scurlock

Operations Manager • Customer Success Manager • People & Culture • Palm Coast, FL, US
Restaurant Management
Customer Service
Customer Experience
Culinary Arts
Retail
Basic Finance
Account Management
Organization
Communication
Available for hire fromNegotiable
Contracts
Experienced Senior Process Associate at Genpact
With an Associate's degree from Moraine Valley Community College, I have gained a solid foundation for my career. I have honed my skills in various roles, including Senior Process Associate at Genpact, where I manage orders, deductions, and contracts, ensuring timely communication with clients. Previously, I showcased my creativity as a Cake Decorator at Winn-Dixie and Island Donuts, and as a Barista at Flik Hospitality Group, where I provided exceptional customer service. My leadership abilities were recognized as an Assistant Manager at Donati's Pizza and Lead Baker/Lead Cashier at Eurest USA. I also demonstrated my organizational skills as a Cook at McLean County Unit 5 School District and Cashier at Walmart. My diverse experiences have equipped me with a strong work ethic, attention to detail, and the ability to thrive in dynamic environments.

Work History

G

Senior Process Associate

Genpact*Company wide department transfer from Advantage Solutions: Sales, Marketing, Technology as of 02/18/24. Business merge. Process orders, deductions, and create contracts. Manage Claims and Accounts Receivables. Able to address any potential order/deduction/contract issues. Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight. Communicate regularly with management advising any critical issues or opportunities. Provide reports to clients/customers as needed. Show less
W

Cake Decorator

Winn-DixieOct 2021 - Feb 2024 • 2 yrs 5 mosResponsible for the decoration of baked goods in the department. Assisted bakers in daily duties such as baking bread, cookies, croissants, and other various items; assisted with daily packing and labeling of fresh baked items. Responsible for executing customer special orders. Performed cleaning, sanitation, and maintenance of all equipment. Assisted department manager with daily duties such as ordering, scheduling, inventory, and supervision of employees.
I

Baker

Island DonutsMay 2021 - Jul 2021 • 3 mosAssisted the team and Head Baker in achieving sales and labor objectives to increase profitability. Managed the daily baking of donuts to ensure highest product quality. Recognized for my ability to lead and train team members. Recognized for my proficiency in executing all bakery items, leading overnight shifts, and my ability to motivate team members.
F

Barista

Flik Hospitality GroupAug 2019 - Apr 2021 • 1 yr 9 mosProvided daily over 350 quality coffee beverages, smoothies, and juices to all clients. Received 100% client satisfaction. Increased repeat orders by offering excellent customer service and controlling the customer wait time less than 5 minutes. Disseminated coffee facts about our specific bean to create a more insightful drinking experience. Recognized by our head client for my proficiency, positive attitude, and ability to produce high quality beverages.
D

Assistant Manager

Donati's PizzaSep 2018 - Jul 2019 • 11 mosManagement of a team of 20-25, staff training in pizza making and customer service. Ensured the consistent delivery of high quality products and exceptional customer service. Developed relationships with customers to provide best experience. Maintained clean and safe working environment for customers and employees.
E

Lead Baker/ Lead Cashier

Eurest USAOct 2016 - Aug 2018 • 1 yr 11 mosManaged the daily baking of cookies, muffins, pastries, and bagels for cafes and catering orders providing for 5-2,000 clients. Managed cashier employees by assigning cash boxes and location of shift station. Operated cash registers using cash and credit transactions. Ensured the recordings of all financial reports, completed deposits and money orders. Executed the count of all cash boxes and company safe totaling $7,500.
M

Cook

McLean County Unit 5 School DistrictJan 2016 - Oct 2016 • 10 mosAssisted kitchen manager with daily production of breakfast and lunch menus. Prepared quality food for students. Provided high quality service to all students and staff. Assured proper recording procedures of food temperature logs and refrigeration logs. Maintained balanced cash registers during breakfast and lunch services.
W

Cashier

WalmartJan 2016 - Sep 2016 • 9 mosProvided excellent customer service while assisting customers with their transactions. Operated cash register using various payment methods such as cash, credit, debit, EBT, and check. Maintained clean work environment to ensure the safety of customers and coworkers. Effectively communicate with customers to solve any misunderstandings.

Education

M

Moraine Valley Community College

Associate's degree2014
M

Mother McAuley Liberal Arts High School

High School Diploma2010

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Senior Process Associate at Genpact
With an Associate's degree from Moraine Valley Community College, I have gained a solid foundation for my career. I have honed my skills in various roles, including Senior Process Associate at Genpact, where I manage orders, deductions, and contracts, ensuring timely communication with clients. Previously, I showcased my creativity as a Cake Decorator at Winn-Dixie and Island Donuts, and as a Barista at Flik Hospitality Group, where I provided exceptional customer service. My leadership abilities were recognized as an Assistant Manager at Donati's Pizza and Lead Baker/Lead Cashier at Eurest USA. I also demonstrated my organizational skills as a Cook at McLean County Unit 5 School District and Cashier at Walmart. My diverse experiences have equipped me with a strong work ethic, attention to detail, and the ability to thrive in dynamic environments.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Jennifer are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Jennifer Scurlock

Operations Manager • Customer Success Manager • People & Culture • Palm Coast, FL, US
Restaurant Management
Customer Service
Customer Experience
Culinary Arts
Retail
Basic Finance
Account Management
Organization
Communication
Available for hire fromNegotiable
Contracts

Work History

G

Senior Process Associate

Genpact*Company wide department transfer from Advantage Solutions: Sales, Marketing, Technology as of 02/18/24. Business merge. Process orders, deductions, and create contracts. Manage Claims and Accounts Receivables. Able to address any potential order/deduction/contract issues. Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight. Communicate regularly with management advising any critical issues or opportunities. Provide reports to clients/customers as needed. Show less
W

Cake Decorator

Winn-DixieOct 2021 - Feb 2024 • 2 yrs 5 mosResponsible for the decoration of baked goods in the department. Assisted bakers in daily duties such as baking bread, cookies, croissants, and other various items; assisted with daily packing and labeling of fresh baked items. Responsible for executing customer special orders. Performed cleaning, sanitation, and maintenance of all equipment. Assisted department manager with daily duties such as ordering, scheduling, inventory, and supervision of employees.
I

Baker

Island DonutsMay 2021 - Jul 2021 • 3 mosAssisted the team and Head Baker in achieving sales and labor objectives to increase profitability. Managed the daily baking of donuts to ensure highest product quality. Recognized for my ability to lead and train team members. Recognized for my proficiency in executing all bakery items, leading overnight shifts, and my ability to motivate team members.
F

Barista

Flik Hospitality GroupAug 2019 - Apr 2021 • 1 yr 9 mosProvided daily over 350 quality coffee beverages, smoothies, and juices to all clients. Received 100% client satisfaction. Increased repeat orders by offering excellent customer service and controlling the customer wait time less than 5 minutes. Disseminated coffee facts about our specific bean to create a more insightful drinking experience. Recognized by our head client for my proficiency, positive attitude, and ability to produce high quality beverages.
D

Assistant Manager

Donati's PizzaSep 2018 - Jul 2019 • 11 mosManagement of a team of 20-25, staff training in pizza making and customer service. Ensured the consistent delivery of high quality products and exceptional customer service. Developed relationships with customers to provide best experience. Maintained clean and safe working environment for customers and employees.
E

Lead Baker/ Lead Cashier

Eurest USAOct 2016 - Aug 2018 • 1 yr 11 mosManaged the daily baking of cookies, muffins, pastries, and bagels for cafes and catering orders providing for 5-2,000 clients. Managed cashier employees by assigning cash boxes and location of shift station. Operated cash registers using cash and credit transactions. Ensured the recordings of all financial reports, completed deposits and money orders. Executed the count of all cash boxes and company safe totaling $7,500.
M

Cook

McLean County Unit 5 School DistrictJan 2016 - Oct 2016 • 10 mosAssisted kitchen manager with daily production of breakfast and lunch menus. Prepared quality food for students. Provided high quality service to all students and staff. Assured proper recording procedures of food temperature logs and refrigeration logs. Maintained balanced cash registers during breakfast and lunch services.
W

Cashier

WalmartJan 2016 - Sep 2016 • 9 mosProvided excellent customer service while assisting customers with their transactions. Operated cash register using various payment methods such as cash, credit, debit, EBT, and check. Maintained clean work environment to ensure the safety of customers and coworkers. Effectively communicate with customers to solve any misunderstandings.

Education

M

Moraine Valley Community College

Associate's degree2014
M

Mother McAuley Liberal Arts High School

High School Diploma2010

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.