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Jordan Lum

UX Designer
Available for hire fromNegotiable
Contracts
Seasoned UX Designer | User Research Expert
With a Master of Information in User Experience Design from the University of Toronto and a Bachelor of Music in Music Education from Wilfrid Laurier University, I am a seasoned UX Designer with a diverse background. Currently, I lead product design at the University of Guelph, focusing on tools for cultural researchers. My experience includes a co-op role at the same institution, freelance projects like launching a mentorship platform for Boys Who Write, and a stint at ERPVision where I developed a digital flyer app. Additionally, I have a rich history in music, having studied abroad at the University of Birmingham and served as an Assistant Student Conductor for the Grand River New Horizons Band. My expertise spans user research, visual design, and cross-functional collaboration, making me adept at enhancing user experiences across various platforms.

Work History

U

UX Designer

University of GuelphApr 2023 - Present • 1 yr 6 mosCurrently leading product design of 2 key milestone tools on a grant-funded project, building tools to support cultural researchers via linked open data. Spearheaded summative and evaluative qualitative user research with academic researchers and students, identifying pain points and areas of opportunities. Collaborated closely with developers and stakeholders to prioritize and ship key features. Organized and facilitated design workshop sessions across 3 teams to generate solutions to enhance the overall user experience.
U

UX Designer (Co-op)

University of GuelphMay 2022 - Apr 2023 • 1 yrWorked as a UX Designer (Co-op) contributing to the design and development of tools to support cultural researchers. Conducted user research, collaborated with developers, and facilitated design workshops.
F

UX Designer

FreelanceJan 2023 - Jul 2023 • 7 mosPartnered with Boys Who Write (BWW) organization to launch a mentorship platform for middle school boys. Defined the project vision through a user-centred service strategy, mapping it into an 8-step journey. Led the visual design of the platform interface UI and website landing page. Conducted in-depth user research with 20 participants across the United States to gain insights into user behaviours, pain points, and preferences.
E

UX/UI Designer

ERPVisionJul 2021 - Sep 2021 • 3 mosLed the research, design, and evaluation for a proof-of-concept of a digital flyer app that personalizes deals for shoppers, initiating the development of an MVP within 2 months. Implemented wireframes and mockup prototypes in a fast-paced environment in a cross-functional team of 4.
G

Assistant Student Conductor

Grand River New Horizons BandOct 2019 - Mar 2020 • 6 mosAssisted in conducting and managing the band, contributing to the overall musical direction and performance.

Education

U

University of Toronto

Master of Information, User Experience Design2021 - 2023
W

Wilfrid Laurier University

Bachelor of Music, Music Education2015 - 2020
U

University of Birmingham

Study Abroad, Music2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Recently Active
Seasoned UX Designer | User Research Expert
With a Master of Information in User Experience Design from the University of Toronto and a Bachelor of Music in Music Education from Wilfrid Laurier University, I am a seasoned UX Designer with a diverse background. Currently, I lead product design at the University of Guelph, focusing on tools for cultural researchers. My experience includes a co-op role at the same institution, freelance projects like launching a mentorship platform for Boys Who Write, and a stint at ERPVision where I developed a digital flyer app. Additionally, I have a rich history in music, having studied abroad at the University of Birmingham and served as an Assistant Student Conductor for the Grand River New Horizons Band. My expertise spans user research, visual design, and cross-functional collaboration, making me adept at enhancing user experiences across various platforms.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top talent is on Pangea

You are viewing Jordan's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.

Jordan Lum

UX Designer
Available for hire fromNegotiable
Contracts

Work History

U

UX Designer

University of GuelphApr 2023 - Present • 1 yr 6 mosCurrently leading product design of 2 key milestone tools on a grant-funded project, building tools to support cultural researchers via linked open data. Spearheaded summative and evaluative qualitative user research with academic researchers and students, identifying pain points and areas of opportunities. Collaborated closely with developers and stakeholders to prioritize and ship key features. Organized and facilitated design workshop sessions across 3 teams to generate solutions to enhance the overall user experience.
U

UX Designer (Co-op)

University of GuelphMay 2022 - Apr 2023 • 1 yrWorked as a UX Designer (Co-op) contributing to the design and development of tools to support cultural researchers. Conducted user research, collaborated with developers, and facilitated design workshops.
F

UX Designer

FreelanceJan 2023 - Jul 2023 • 7 mosPartnered with Boys Who Write (BWW) organization to launch a mentorship platform for middle school boys. Defined the project vision through a user-centred service strategy, mapping it into an 8-step journey. Led the visual design of the platform interface UI and website landing page. Conducted in-depth user research with 20 participants across the United States to gain insights into user behaviours, pain points, and preferences.
E

UX/UI Designer

ERPVisionJul 2021 - Sep 2021 • 3 mosLed the research, design, and evaluation for a proof-of-concept of a digital flyer app that personalizes deals for shoppers, initiating the development of an MVP within 2 months. Implemented wireframes and mockup prototypes in a fast-paced environment in a cross-functional team of 4.
G

Assistant Student Conductor

Grand River New Horizons BandOct 2019 - Mar 2020 • 6 mosAssisted in conducting and managing the band, contributing to the overall musical direction and performance.

Education

U

University of Toronto

Master of Information, User Experience Design2021 - 2023
W

Wilfrid Laurier University

Bachelor of Music, Music Education2015 - 2020
U

University of Birmingham

Study Abroad, Music2018

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
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