Top talent is on Pangea
You are viewing Joyce's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.
Joyce Chan
Product Manager • Product Marketing Manager • UX Designer • New York, NY, US
Top Earner
Product Management
Go-to-market Strategy
Figma
Adobe Creative Suite
Human-centered Product Manager that Exceeds Expectations
I am a human-centered Product Manager with a background in marketing and design. Passionate about solving problems and building things from scratch with a team. From marketing, to design, to product, I understand what it takes to successfully launch a great product.
Check out some of my work in my portfolio!
Psst. I have 12 written recommendations on LinkedIn as well.
Projects
Work History
K
Product Manager
KnowdeFeb 2024 - Present • 8 moshttps://www.knowde.com/M
Associate Product Manager
MakiniNov 2022 - Sep 2023 • 11 mos• Generated $450k+ in annual revenue by launching a SaaS product digitizing data implementation services through end-to-end product lifecycle, reducing time users spend by 50%+ • Delivered 50+ features in 6 months managing a cross-functional global team in product roadmap development, prioritization, and sprint execution for 1 of 2 revenue-generating products • Spearheaded 34+ product demos, managed expectations for 9 stakeholder groups, collected feed- back from 15+ users and worked with engineers and designers to ship defined product requirementsI
Marketing Operations Intern
IBMMay 2022 - Aug 2022 • 4 mos• Presented to 100+ IBMers a marketing solution to be used by 120+ top accounts like Google, en- abling sales with insights collected from LinkedIn SN, Medallia NPS, IBM Sales Cloud, etc. • Built a go-to-market (GTM) messaging deck for the Innovation Studio team featuring Watson A.I. across client engagement materials for effective sales enablement to pursue a $320B market • Develop innovative solutions for low-income communities using IBM technology, successfully de- signing a prototype in Figma fulfilling the Be(e) Innovative Challenger badgeM
Growth Marketing Manager
mayk.itAug 2021 - May 2022 • 10 mos• Transformed product marketing strategy through cohort analysis and illustrated core user personas resulting in $60,000 in ad spend savings through improved audience targeting and A/B testing • Led a $2,400 test budget ambassadors’ program after receiving a promotion in 6 months, man- aged 4 interns to execute campaigns on campuses, acquiring 100+ ambassadors in 3 months • Revamped and managed the paid ads optimization and creative process, reducing cost per retained user by 59% on TikTok and reduced cost per install for Google Ads by 88%R
Performance Marketing Intern
RobinhoodMay 2021 - Aug 2021 • 4 mos• Facilitated team discussions by presenting a 42-page competitors’ analysis on FinTech companies and provided recommendations on pivoting product and marketing strategies impacting 4+ teams • Analyzed and extrapolated insights using “Under the Hood” podcast reviews to present recommen- dations and repositioned next season’s strategy to boost the KPI, net funded accounts by 5M • Designed an educational feature on Figma with two interns after identifying a cohort’s unmet need for a better onboarding experience in order to increase NPS score and user lifecycleK
Marketing Intern
Kuaishou TechnologyDec 2020 - Mar 2021 • 4 mosKuaishou is the largest live streaming platform, the second-largest short video platform, and the second-largest live streaming e-commerce platform in the world. • Drove product and marketing innovation by aligning stakeholders with a competitive SWOT analysis around the video creator economy space for TikTok’s biggest Chinese competitor, Kuaishou • Initiated user interviews to inform product and redirect strategy to focus on the user • Inspired change by presenting feedback from the team and aligned the new leadership on OKRsS
Founder
SavingTakeouts Apr 2020 - Oct 2020 • 7 mos Founded a non-profit organization to provide underprivileged small businesses technological resources and services during the Covid-19 pandemic Created a sustainable non-profit business model through identifying and exploiting opportunities while maintaining companys vision statement Built and maintained professional relationships with organizations and individuals to develop SavingTakeouts, including a tech startup named Dive.chat Developed and provided cross functional management between Public Relations, Marketing, Business Strategy, Human Resources and Operational teamsB
Brand Marketing Intern
BrandTuitiveJul 2020 - Nov 2020 • 5 mos Presented a 49-page strategy deck with remote colleague to executives and re-launched the agencys social media to build digital presence and maintain brand consistency Conducted in-depth market research and provided insights on a potential client lead for the business development team Analyzed the company website to provide improvements for user experience and wrote copy for SEO strategy Reviewed and provided suggestions on creative sales decks with project managerS
Social Media Marketing Intern
Som Bo Oct 2018 - Jul 2019 • 10 mos Directed, shot and set up photoshoots to produce creative content while cultivating a brand identity for social media engagement towards a target audience Boosted Instagram following by an estimated 39% through strategic utilization of hashtags, scheduled content, influencer marketing and email blasts Managed an assistant to coordinate in content creation and customer relationsG
Intern
Genesis Law FirmJul 2017 - Oct 2017 • 4 mos Collaborated with paralegal to interview immigrant clients and documented their narratives and background for hardship letters Mentored clients in drafting, and revising hardship letters by researching, analyzing and forming arguments by deadline, resulting in a higher rate of success Strategically evaluated client cases with managers and organized documents, improving efficiencyReviews
Exceeds ExpectationsRecommended by clients 1 times.
Top EarnerHas earned $10k+ on Pangea.
Problem Solving (1)
Responsiveness (2)
Reliability (3)
Innovation (2)
Independence (1)
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Education
CUNY Baruch College
Bachelor's Degree, Marketing ManagementSep 2019 - May 2023W
Waseda University
Bachelor's Degree, School of CommerceSep 2022 - Feb 2023S
Schwarzman Scholar - Tsinghua University
Master's Degree , Global AffairsHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.
Available NowBook a Call
Human-centered Product Manager that Exceeds Expectations
I am a human-centered Product Manager with a background in marketing and design. Passionate about solving problems and building things from scratch with a team. From marketing, to design, to product, I understand what it takes to successfully launch a great product.
Check out some of my work in my portfolio!
Psst. I have 12 written recommendations on LinkedIn as well.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
Top talent is on Pangea
You are viewing Joyce's profile as a guest. Book a free call with our team to discuss your options for hiring fractional workers on Pangea's industry-leading talent marketplace.Joyce Chan
Product Manager • Product Marketing Manager • UX Designer • New York, NY, US
Top Earner
Product Management
Go-to-market Strategy
Figma
Adobe Creative Suite
Projects
Work History
K
Product Manager
KnowdeFeb 2024 - Present • 8 moshttps://www.knowde.com/M
Associate Product Manager
MakiniNov 2022 - Sep 2023 • 11 mos• Generated $450k+ in annual revenue by launching a SaaS product digitizing data implementation services through end-to-end product lifecycle, reducing time users spend by 50%+ • Delivered 50+ features in 6 months managing a cross-functional global team in product roadmap development, prioritization, and sprint execution for 1 of 2 revenue-generating products • Spearheaded 34+ product demos, managed expectations for 9 stakeholder groups, collected feed- back from 15+ users and worked with engineers and designers to ship defined product requirementsI
Marketing Operations Intern
IBMMay 2022 - Aug 2022 • 4 mos• Presented to 100+ IBMers a marketing solution to be used by 120+ top accounts like Google, en- abling sales with insights collected from LinkedIn SN, Medallia NPS, IBM Sales Cloud, etc. • Built a go-to-market (GTM) messaging deck for the Innovation Studio team featuring Watson A.I. across client engagement materials for effective sales enablement to pursue a $320B market • Develop innovative solutions for low-income communities using IBM technology, successfully de- signing a prototype in Figma fulfilling the Be(e) Innovative Challenger badgeM
Growth Marketing Manager
mayk.itAug 2021 - May 2022 • 10 mos• Transformed product marketing strategy through cohort analysis and illustrated core user personas resulting in $60,000 in ad spend savings through improved audience targeting and A/B testing • Led a $2,400 test budget ambassadors’ program after receiving a promotion in 6 months, man- aged 4 interns to execute campaigns on campuses, acquiring 100+ ambassadors in 3 months • Revamped and managed the paid ads optimization and creative process, reducing cost per retained user by 59% on TikTok and reduced cost per install for Google Ads by 88%R
Performance Marketing Intern
RobinhoodMay 2021 - Aug 2021 • 4 mos• Facilitated team discussions by presenting a 42-page competitors’ analysis on FinTech companies and provided recommendations on pivoting product and marketing strategies impacting 4+ teams • Analyzed and extrapolated insights using “Under the Hood” podcast reviews to present recommen- dations and repositioned next season’s strategy to boost the KPI, net funded accounts by 5M • Designed an educational feature on Figma with two interns after identifying a cohort’s unmet need for a better onboarding experience in order to increase NPS score and user lifecycleK
Marketing Intern
Kuaishou TechnologyDec 2020 - Mar 2021 • 4 mosKuaishou is the largest live streaming platform, the second-largest short video platform, and the second-largest live streaming e-commerce platform in the world. • Drove product and marketing innovation by aligning stakeholders with a competitive SWOT analysis around the video creator economy space for TikTok’s biggest Chinese competitor, Kuaishou • Initiated user interviews to inform product and redirect strategy to focus on the user • Inspired change by presenting feedback from the team and aligned the new leadership on OKRsS
Founder
SavingTakeouts Apr 2020 - Oct 2020 • 7 mos Founded a non-profit organization to provide underprivileged small businesses technological resources and services during the Covid-19 pandemic Created a sustainable non-profit business model through identifying and exploiting opportunities while maintaining companys vision statement Built and maintained professional relationships with organizations and individuals to develop SavingTakeouts, including a tech startup named Dive.chat Developed and provided cross functional management between Public Relations, Marketing, Business Strategy, Human Resources and Operational teamsB
Brand Marketing Intern
BrandTuitiveJul 2020 - Nov 2020 • 5 mos Presented a 49-page strategy deck with remote colleague to executives and re-launched the agencys social media to build digital presence and maintain brand consistency Conducted in-depth market research and provided insights on a potential client lead for the business development team Analyzed the company website to provide improvements for user experience and wrote copy for SEO strategy Reviewed and provided suggestions on creative sales decks with project managerS
Social Media Marketing Intern
Som Bo Oct 2018 - Jul 2019 • 10 mos Directed, shot and set up photoshoots to produce creative content while cultivating a brand identity for social media engagement towards a target audience Boosted Instagram following by an estimated 39% through strategic utilization of hashtags, scheduled content, influencer marketing and email blasts Managed an assistant to coordinate in content creation and customer relationsG
Intern
Genesis Law FirmJul 2017 - Oct 2017 • 4 mos Collaborated with paralegal to interview immigrant clients and documented their narratives and background for hardship letters Mentored clients in drafting, and revising hardship letters by researching, analyzing and forming arguments by deadline, resulting in a higher rate of success Strategically evaluated client cases with managers and organized documents, improving efficiencyReviews
Exceeds ExpectationsRecommended by clients 1 times.
Top EarnerHas earned $10k+ on Pangea.
Problem Solving (1)
Responsiveness (2)
Reliability (3)
Innovation (2)
Independence (1)
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Education
CUNY Baruch College
Bachelor's Degree, Marketing ManagementSep 2019 - May 2023W
Waseda University
Bachelor's Degree, School of CommerceSep 2022 - Feb 2023S
Schwarzman Scholar - Tsinghua University
Master's Degree , Global AffairsHow Pangea Works
Effortlessly discover top talent
We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.Start working with talent today
The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.Track work and invoices in one place
Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available NowBook a Call
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