Justin S.

Hi, I’m Justin (he/him)! I recently graduated from the University of Washington with a degree in Informatics, specializing in Human-Computer Interaction. As a UX designer, I’m passionate about crafting thoughtful, user-centered experiences. This past summer, I interned at Philips, where I led the design of Sonicare’s first Apple Watch app to help users build better brushing habits. I have experience in 0-to-1 design, design systems, and working with startups, as well as B2C and B2B products. When I’m not designing, you’ll find me gaming or creating art just for fun.

Projects

Prododo

- Designed a gamified app with a team of 5 designers and researchers to increase productivity in high s- chool and college students - Surveyed 313 students, interviewed 13 students, and analyzed 6 competing apps to identify pain points and define product features - Spearheaded high-fidelity prototype and illustration design, resulting in a delightful user experience and high praise from expo audienceSee More

BTS Impact

- Designed a social platform for BTS fans to share songs’ lyrical impact and promote community engagement - Interviewed 5 K-pop listeners and analyzed 28+ scholarly sources to validate the app concept and ideate features - Collected feedback from 25 peers to validate and enhance the usability of high-fidelity prototype with 32 screensSee More

Netflix Redesign

- Collaborated with a team of 4 to redesign Netflix, applying 3 ethical frameworks for a more virtuous experience - Surveyed 114 users, coded 5 interviews, and analyzed 4 competing platforms to understand users’ sentiments toward existing features, identify unethical interactions, and pinpoint redesign opportunities - Conducted 4 rounds of usability testing, implementing 3 design improvements to achieve a user-validated final productSee More

Work History

UX Design Intern

PhilipsJun 2024 - Sep 2024 • 4 mos➜ Defined and executed Apple Watch app to promote proper brushing habits, projected to reach 700K MAU. Conducted competitive analysis of 6 apps, identified 4 KRs, gathered 15 user insights, and created 39+ high-fidelity frames. ➜ Led 2 design critiques, iterating 3 times with leadership feedback. Presented value proposition to PMs and business leaders. ➜ Created alternate oral health tracking visualizations for Sonicare mobile app. Collaborated with research team to prepare and conduct user A/B test, influencing Home page design.

Design System Intern

EthicsAnswerMar 2024 - Jun 2024 • 4 mos➜ Defined branding for startup specializing in the AI automation of ESG (environmental, social, and governance) surveys and compliance reviews by creating 8+ logo iterations ➜ Published asset library with 150+ components and 50+ styles (texts, colors, and effects) ➜ Created framework for future app UI by applying and updating design system to 39 frames, receiving strong positive feedback from Marketing, Engineering, and Design

Capstone Lead UX Designer

NOAA: National Oceanic & Atmospheric AdministrationDec 2023 - May 2024 • 6 mos➜ Spearheaded design of internal tool to support NOAA staff members in diversifying recruitment efforts across colleges in Washington and California in team of 5 (1 PM, 2 engineers, and 2 designers) ➜ Represented Design in weekly meetings with stakeholders, presenting UX/UI updates, ensuring alignment on goals, and strategizing feature roadmap ➜ Conducted 2 rounds of user testing, implementing feedback regarding branding clarity and usability, increasing satisfaction by 10% ➜ Selected as finalists for “Social Justice & Social Impact Award” out of 175 Informatics Capstone groups

UX Design Intern

smashJun 2023 - Sep 2023 • 4 mos➜ Led a team of 3 to design a project-based learning website, partnering non-traditional learners with companies to gain experience in tech ➜ Developed design system and high-fidelity prototype with 41 pages, projected to reach 5k+ users and 30+ partner organizations ➜ Collaborated with engineers for seamless implementation; conducted 4+ stakeholder interviews to align with business and user needs

Lead UX Designer & Researcher

Design for AmericaJan 2023 - May 2023 • 5 mos➜ Designed a gamified app with a team of 5 designers and researchers to increase productivity in high school and college students ➜ Surveyed 313 students, interviewed 13 students, and analyzed 6 competing apps to identify pain points and define product features ➜ Spearheaded high-fidelity prototype and illustration design, resulting in a delightful user experience and high praise from expo audience

Service & Kitchen Team

Panda Express CA&CJun 2022 - Sep 2022 • 4 mos➜ Processed 65+ customer transactions per day, effectively managing point-of-service system ➜ Worked collaboratively with team to resolve customer concerns and provide exceptional service

Server & Host

Tangerine Thai CuisineJan 2019 - Sep 2019 • 9 mos➜ Managed front-of-the-house operations and enhanced menu for multilingual speakers ➜ Utilized time management and leadership skills in a fast-paced environment ➜ Communicated with customers to ensure a quality dining experience, resulting in positive feedback

Education

University of Washington

Bachelor's degree, Informatics (Human-Computer Interaction)2021 - 2024

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