Karina Ramos

Quality Assurance Specialist

Operations Manager

Data Analyst

Riverview, FL, US

Zendesk

Process Improvement

Quality Assurance

Available for hire fromNegotiable

Contracts

Data Cleanup & Compliance Specialist | I Fix Messy Data & Make Records Audit-Ready

I help teams clean up messy data, fix errors, and keep their records organized and accurate. I handle the behind-the-scenes work that keeps your data accurate and organized, including: - Cleaning and organizing spreadsheets and databases - Fixing missing or incorrect data - Reviewing records for accuracy and consistency - Supporting reporting and compliance needs I’m especially comfortable working in systems that feel overwhelming or disorganized, and I bring structure and clarity without overcomplicating things. If you need your data cleaned up and reliable, I can help get it back on track.

Projects

Data Cleanup & Standardization for Multi-Agency System

Cleaned and organized messy data across multiple systems to improve accuracy and usability. This project focused on fixing inconsistent, missing, and duplicate data so records could be trusted for reporting and compliance. What I did: - Cleaned and organized large datasets - Fixed missing and incorrect data - Removed duplicates and inconsistencies - Standardized formatting across records - Improved overall data accuracySee More

Audit-Ready Data Quality & Compliance Support

Supported data quality and compliance efforts by reviewing records, identifying discrepancies, and helping maintain audit-ready systems. What I did: - Reviewed data for accuracy and completeness - Identified and corrected data inconsistencies - Supported compliance reporting and audits - Maintained documentation and data standardsSee More

Work History

Data & Compliance Analyst

Homeless Leadership Alliance of PinellasFull-time EmployeeValidate and monitor data quality across 23+ partner agencies to ensure HUD reporting compliance; lead cross-functional data reviews; maintain audit-ready SOPs and workflow documentation; generate recurring compliance and performance reports using Business Objects and Excel; investigate data discrepancies, perform root cause analysis, and implement corrective actions to strengthen data accuracy and reduce compliance risk; support internal data governance and audit readiness across multiple programs.

Operations Manager

New Salem Baptist ChurchAug 2014 - May 2023 • 8 yrs 10 mosDirected daily operations and cross-functional initiatives; oversaw renovations and facilities upgrades; managed budgets, schedules, and vendor relationships to deliver projects on time and within cost constraints; improved organizational efficiency and community engagement.

Research Analyst / Data Research Analyst

Stern & AssociatesFeb 2011 - Jul 2014 • 3 yrs 6 mosResearched and compiled job market data to support recruiting teams; analyzed labor market trends to identify high-demand roles; maintained internal job database and reporting systems to improve access and data-driven decision making.

Education

Western Governors University

Bachelor of Science - BS, Business Administration and ManagementPresent

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