Top Talent like Kimberly are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kimberly Wolfson

Data Analyst • Business Intelligence Analyst • Product Manager • Chicago, IL, US
Product Management
Agile
JIRA
E-Commerce
Customer Experience
Consumer Behavior
Microsoft 365
Web Analytics
End User Support
Digital Marketing
Business Strategy
Information Systems
Information Technology
IT Support
Salesforce
Data Management
Marketing Analytics
Collaboration
Social Media Management
Media Relations
Public Relations
Marketing Strategy
Marketing
Sales Copy
Sales
Management
Desktop Apps
Email Marketing
Entrepreneurship
Technology Support
Agile Project Management
Account Management
NetSuite
Data Analysis
Advertising
Market Research
Digital Advertising
Available for hire fromNegotiable
Contracts
Full-Time Roles
I'm Kim Wolfson, a Certified Scaled Agile 6.0 Product Owner/Manager from Chicago. I lead agile teams to create valuable customer experiences.
Certified SAFe 6.0 POPM and results-driven leader with extensive experience in product management, market research (B2B, B2C), and customer intelligence, leveraging data-driven insights to drive valuable design and growth. Skilled in crafting actionable roadmaps, managing scope changes, and optimizing workflows with JIRA and Confluence. Extensive CRM experience (Salesforce, Dynamics 365, SugarCRM, NetSuite) in optimizing, analyzing, and automating your system. Proficient in marketing strategies, including e-commerce, email campaigns, and stakeholder management for flawless execution. Recognized for analytical skills, attention to detail, and communication, with experience in CPG, e-commerce, retail payments, and legal services.

Work History

A

Director of IT and Litify Product Owner (a Salesforce Platform)

Ankin LawMay 2023 - Jan 2024 • 9 mos• Managed Litify (Salesforce) legal practice management software, implementing data models, flow automation, and security measures to enhance practice management. • Developed technology solutions, including an issue prioritization system and a Matter scoring framework in Litify, to improve lead generation and case conversion. • Oversaw IT operations, vendor management, security, and telecommunications for 80 workstations, ensuring seamless project execution and support.
V

Lead Commerce Systems Analyst and Product Manager

Verizon BusinessMay 2021 - May 2023 • 2 yrs 1 mo• Led hackathons and wrote Jira stories to champion customer-centric innovation, fostering cross-functional collaboration to deliver impactful solutions. • Spearheaded data-driven product enhancements that improved IAM user experience and increased bulk enterprise sales, leveraging consumer insights and market trends. • Conducted in-depth Voice of the Customer (VOC) analyses using tools like Medallia and OpinionLab to uncover unmet customer needs, guiding the development of innovative solutions and product roadmaps. • Provided technical support to assist customers in resolving issues with the Verizon Wireless Business website, collaborating cross-functionally. • Diagnosed and resolved problems through troubleshooting, digital customer experience analytics from ContentSquare and Glassbox, system analysis, ITSM ticket management in ServiceNow, and testing of the Verizon Business portal. • Project-managed all product increments in each sprint, ensuring they met the user acceptance criteria of the user story for the Verizon website. • Proficient in utilizing collaboration tools like Google Cloud and Slack.
H

Sr. Product Manager | Salesforce Administration Certified

Hook StrategiesJan 2017 - May 2021 • 4 yrs 5 mosFounder of Hook Strategies LLC. Accomplishments include: MICROSOFT • Drove Microsoft Bing Shopping ECommerce Retail growth through affiliate marketing program insights as a Program Business Analyst for Microsoft Bing Commerce and the Microsoft Edge browser. LULULEMON ATHLETICA • Led the implementation of retail technology (X-Store POS, iPhone POS, RFID inventory devices), back-office, and experiential technology (digital brand screens) for the opening of Lululemon’s flagship experiential store by capturing stakeholder requirements, leading collaborative daily scrum stand-ups and retrospectives, and tracking and optimizing technology performance and customer experiences. • Managed the patch and switch panels and overall security at local Lululemon stores, which resulted in a secure shopping environment. • Collaborated with corporate and project management teams to prioritize the program backlog. (Slack, Confluence, Smartsheet) GRANT THORNTON, LLP • Owned and resolved all Grant Thornton Microsoft Dynamics 365 CRM enterprise sales enablement service desk inquiries with training, knowledge content, data hygiene, and change management, which increased knowledge management, data governance, security, and CRM adoption. • Designed, tested, and delivered a new concise and intuitive CRM intranet on SharePoint leveraging my user experience expertise and all the daily service desk data, which decreased incoming inquiries and increased user proficiency and compliance. • Executed front-end User Acceptance Testing (UAT) for Microsoft Dynamics 365 and Medallia client voice software. • Developed internal marketing communications for company CRM release announcements. DELOITTE • Agile Product Owner managing on-premises and online advertising technology (ad-tech) for advertising planning at a major grocery store. • Led daily Scrum stand-ups, iteration planning, and sprint planning with the Deloitte Business Analyst and updated OKR progress regularly. • Facilitated a backlog rev
W

Women in FinTech Initiative (WIFI) Chair Woman

Women in FinTech Initiative• Created a platform to empower women and diversity advocates to break systemic barriers and achieve leadership and entrepreneurial success in financial technology. • Advancing gender diversity in fintech leadership and entrepreneurship by organizing expert panels, community-building events, and mentorship opportunities. • Fostering an inclusive network that drives innovation and equity in FinTech through collaboration, education, and advocacy.
S

Account Executive

Screenvision MediaMay 2016 - Dec 2016 • 8 mosWon local and regional cinema advertising customers by presenting Screenvision Media's value proposition via phone, online presentations, and email.

Education

E

Emerson College

Bachelor of Science in Speech - BSSp., Marketing Communication & Advertising1997 - 1999
I

Ithaca College

Bachelor of Science - BS, Corporate Communications1995 - 1997
G

Girl Develop It Chicago

HTML, HTML5, CSS, CSS32014
G

General Assembly

Intro to SQL2016
T

Trailhead by Salesforce

Admin Beginner 201, Salesforce Administration, Pardot, Marketing Cloud2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
I'm Kim Wolfson, a Certified Scaled Agile 6.0 Product Owner/Manager from Chicago. I lead agile teams to create valuable customer experiences.
Certified SAFe 6.0 POPM and results-driven leader with extensive experience in product management, market research (B2B, B2C), and customer intelligence, leveraging data-driven insights to drive valuable design and growth. Skilled in crafting actionable roadmaps, managing scope changes, and optimizing workflows with JIRA and Confluence. Extensive CRM experience (Salesforce, Dynamics 365, SugarCRM, NetSuite) in optimizing, analyzing, and automating your system. Proficient in marketing strategies, including e-commerce, email campaigns, and stakeholder management for flawless execution. Recognized for analytical skills, attention to detail, and communication, with experience in CPG, e-commerce, retail payments, and legal services.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Kimberly are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kimberly Wolfson

Data Analyst • Business Intelligence Analyst • Product Manager • Chicago, IL, US
Product Management
Agile
JIRA
E-Commerce
Customer Experience
Consumer Behavior
Microsoft 365
Web Analytics
End User Support
Digital Marketing
Business Strategy
Information Systems
Information Technology
IT Support
Salesforce
Data Management
Marketing Analytics
Collaboration
Social Media Management
Media Relations
Public Relations
Marketing Strategy
Marketing
Sales Copy
Sales
Management
Desktop Apps
Email Marketing
Entrepreneurship
Technology Support
Agile Project Management
Account Management
NetSuite
Data Analysis
Advertising
Market Research
Digital Advertising
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

A

Director of IT and Litify Product Owner (a Salesforce Platform)

Ankin LawMay 2023 - Jan 2024 • 9 mos• Managed Litify (Salesforce) legal practice management software, implementing data models, flow automation, and security measures to enhance practice management. • Developed technology solutions, including an issue prioritization system and a Matter scoring framework in Litify, to improve lead generation and case conversion. • Oversaw IT operations, vendor management, security, and telecommunications for 80 workstations, ensuring seamless project execution and support.
V

Lead Commerce Systems Analyst and Product Manager

Verizon BusinessMay 2021 - May 2023 • 2 yrs 1 mo• Led hackathons and wrote Jira stories to champion customer-centric innovation, fostering cross-functional collaboration to deliver impactful solutions. • Spearheaded data-driven product enhancements that improved IAM user experience and increased bulk enterprise sales, leveraging consumer insights and market trends. • Conducted in-depth Voice of the Customer (VOC) analyses using tools like Medallia and OpinionLab to uncover unmet customer needs, guiding the development of innovative solutions and product roadmaps. • Provided technical support to assist customers in resolving issues with the Verizon Wireless Business website, collaborating cross-functionally. • Diagnosed and resolved problems through troubleshooting, digital customer experience analytics from ContentSquare and Glassbox, system analysis, ITSM ticket management in ServiceNow, and testing of the Verizon Business portal. • Project-managed all product increments in each sprint, ensuring they met the user acceptance criteria of the user story for the Verizon website. • Proficient in utilizing collaboration tools like Google Cloud and Slack.
H

Sr. Product Manager | Salesforce Administration Certified

Hook StrategiesJan 2017 - May 2021 • 4 yrs 5 mosFounder of Hook Strategies LLC. Accomplishments include: MICROSOFT • Drove Microsoft Bing Shopping ECommerce Retail growth through affiliate marketing program insights as a Program Business Analyst for Microsoft Bing Commerce and the Microsoft Edge browser. LULULEMON ATHLETICA • Led the implementation of retail technology (X-Store POS, iPhone POS, RFID inventory devices), back-office, and experiential technology (digital brand screens) for the opening of Lululemon’s flagship experiential store by capturing stakeholder requirements, leading collaborative daily scrum stand-ups and retrospectives, and tracking and optimizing technology performance and customer experiences. • Managed the patch and switch panels and overall security at local Lululemon stores, which resulted in a secure shopping environment. • Collaborated with corporate and project management teams to prioritize the program backlog. (Slack, Confluence, Smartsheet) GRANT THORNTON, LLP • Owned and resolved all Grant Thornton Microsoft Dynamics 365 CRM enterprise sales enablement service desk inquiries with training, knowledge content, data hygiene, and change management, which increased knowledge management, data governance, security, and CRM adoption. • Designed, tested, and delivered a new concise and intuitive CRM intranet on SharePoint leveraging my user experience expertise and all the daily service desk data, which decreased incoming inquiries and increased user proficiency and compliance. • Executed front-end User Acceptance Testing (UAT) for Microsoft Dynamics 365 and Medallia client voice software. • Developed internal marketing communications for company CRM release announcements. DELOITTE • Agile Product Owner managing on-premises and online advertising technology (ad-tech) for advertising planning at a major grocery store. • Led daily Scrum stand-ups, iteration planning, and sprint planning with the Deloitte Business Analyst and updated OKR progress regularly. • Facilitated a backlog rev
W

Women in FinTech Initiative (WIFI) Chair Woman

Women in FinTech Initiative• Created a platform to empower women and diversity advocates to break systemic barriers and achieve leadership and entrepreneurial success in financial technology. • Advancing gender diversity in fintech leadership and entrepreneurship by organizing expert panels, community-building events, and mentorship opportunities. • Fostering an inclusive network that drives innovation and equity in FinTech through collaboration, education, and advocacy.
S

Account Executive

Screenvision MediaMay 2016 - Dec 2016 • 8 mosWon local and regional cinema advertising customers by presenting Screenvision Media's value proposition via phone, online presentations, and email.

Education

E

Emerson College

Bachelor of Science in Speech - BSSp., Marketing Communication & Advertising1997 - 1999
I

Ithaca College

Bachelor of Science - BS, Corporate Communications1995 - 1997
G

Girl Develop It Chicago

HTML, HTML5, CSS, CSS32014
G

General Assembly

Intro to SQL2016
T

Trailhead by Salesforce

Admin Beginner 201, Salesforce Administration, Pardot, Marketing Cloud2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.