Top Talent like Kimberly are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kimberly Wolfson

Data Analyst • Business Intelligence Analyst • Product Manager • Chicago, IL, US
Product Management
Agile
JIRA
E-Commerce
Customer Experience
Consumer Behavior
Microsoft 365
Web Analytics
End User Support
Digital Marketing
Business Strategy
Information Systems
Information Technology
IT Support
Salesforce
Data Management
Marketing Analytics
Collaboration
Social Media Management
Media Relations
Public Relations
Marketing Strategy
Marketing
Sales Copy
Sales
Management
Desktop Apps
Email Marketing
Entrepreneurship
Technology Support
Agile Project Management
Account Management
NetSuite
Data Analysis
Advertising
Market Research
Digital Advertising
Available for hire fromNegotiable
Contracts
Full-Time Roles
I'm Kim Wolfson, a Certified Scaled Agile 6.0 Product Owner/Manager from Chicago. I lead agile teams to create valuable customer experiences.
Hi, I'm Kim Wolfson, a certified Scaled Agile Product Owner/Manager (SAFe 6.0 POPM) based in Chicago. I specialize in empowering cross-functional teams to deliver impactful commerce, knowledge, and marketing solutions that benefit both customers and businesses. I've implemented and supported tech solutions for notable companies like Verizon, OfficeMax, Lululemon, and Grant Thornton. I focus on building trust, leveraging data, and understanding customer pain points to engineer innovative solutions that align with business goals, ensuring technology works for customers—not against them.

Work History

A

Director of IT and Litify Product Owner (a Salesforce Platform)

Ankin LawMay 2023 - Jan 2024 • 9 mosOversaw IT support and all technology hardware and software--including operating systems, network, servers, and security, workstation applications, desktops, and telecommunications (phone and mobile and desktop business chat) and phone. Managed 75-80 firm workstations performance, including desktop computer, printer, and phones. Upgraded all our servers by partnering with Ascend Technologies. Managed three network rooms including implementing a new switch panel and preparing for a new patch panel. Managed printer installation and delegated the printer maintenance. Activated and deactivated Litify Licenses when new employees started. Partnered with Litify to create a Matter Scoring system to qualify Intakes for conversion to Matters and to aid in understanding the potential optimization of Google lead generation. Created and managed Matter Teams in Litify. Vetted and managed the installation of Adobe Sign. Determined the need for a change in the phone system to meet the firm's needs by testing call drops and audio quality.
V

Lead Commerce Systems Analyst and Product Manager

Verizon BusinessMay 2021 - May 2023 • 2 yrs 1 moManaged the performance and optimization of the Verizon My Business sales portal, including Commerce, Reporting, Service Management, Login/Usage, and Billing flows. Dependably and empathetically maintained internal and external client expectations. Proactively and rigorously managed IT and Development progress of Verizon My Business sales portal trouble tickets and their root causes and solutions. Contributed to ad hoc projects on ancillary teams, such as capturing Login customer experience feedback for upcoming user experience enhancement work. Proactively advocated digital and process enhancements that elevated our customers' daily jobs.
H

Sr. Product Manager | Salesforce Administration Certified

Hook StrategiesJan 2017 - May 2021 • 4 yrs 5 mosClient work includes: VERIZON WIRELESS (via Ampcus) Systems Analyst, Digital Product Management, Verizon Business Group. MICROSOFT (via VueData) Shopping and Commerce - Bing Program Management (Ecommerce, Affiliate Marketing). LULULEMON ATHLETICA (via Randstad) Leading the implementation, support escalation, and optimization of retail and experiential technology for the opening of Lululemon's flagship experiential store through cross-functional management of vendors and internal stakeholders, and by capturing user and corporate requirements, managing backlog expectations and delivery, and leading retrospectives. GRANT THORNTON, LLP (via Spruce Technology) Elevating the proficiency and compliance of Grant Thornton Microsoft Dynamics 365 CRM stakeholders by designing the intuitive workflow and transformative guidance content for a new CRM intranet platform on SharePoint, from user story data captured from managing, analyzing, and solving all incoming data management, process, and functional CRM user inquiries. Executing UAT testing to prepare MS Dynamics CRM and Medallia client voice software for production updates and optimizations.
W

Women in FinTech Initiative (WIFI) Chair Woman

Women in FinTech InitiativeNov 2017 - May 2020 • 2 yrs 7 mosMission - To empower women professionals, educators, students, and supporters of our mission to collectively conquer the fundamental barriers for women to universally impact the world through financial technology and business innovation. Vision - By actively hosting educational panels from leading FinTech experts, and producing career, mentorship, and community events, Women in FinTech Initiative (WIFI) will accelerate gender balance by preparing and securing more women into significant career roles, leadership opportunities, and entrepreneurship within this pioneering industry.
S

Account Executive

Screenvision MediaMay 2016 - Dec 2016 • 8 mosWon local and regional cinema advertising customers by presenting Screenvision Media's value proposition via phone, online presentations, and email.

Education

E

Emerson College

Bachelor of Science in Speech - BSSp., Marketing Communication & Advertising1997 - 1999
I

Ithaca College

Bachelor of Science - BS, Corporate Communications1995 - 1997
G

Girl Develop It Chicago

HTML, HTML5, CSS, CSS32014
G

General Assembly

Intro to SQL2016
T

Trailhead by Salesforce

Admin Beginner 201, Salesforce Administration, Pardot, Marketing Cloud2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
I'm Kim Wolfson, a Certified Scaled Agile 6.0 Product Owner/Manager from Chicago. I lead agile teams to create valuable customer experiences.
Hi, I'm Kim Wolfson, a certified Scaled Agile Product Owner/Manager (SAFe 6.0 POPM) based in Chicago. I specialize in empowering cross-functional teams to deliver impactful commerce, knowledge, and marketing solutions that benefit both customers and businesses. I've implemented and supported tech solutions for notable companies like Verizon, OfficeMax, Lululemon, and Grant Thornton. I focus on building trust, leveraging data, and understanding customer pain points to engineer innovative solutions that align with business goals, ensuring technology works for customers—not against them.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Kimberly are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specilaized talent, while giving talent more flexibilty and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Kimberly Wolfson

Data Analyst • Business Intelligence Analyst • Product Manager • Chicago, IL, US
Product Management
Agile
JIRA
E-Commerce
Customer Experience
Consumer Behavior
Microsoft 365
Web Analytics
End User Support
Digital Marketing
Business Strategy
Information Systems
Information Technology
IT Support
Salesforce
Data Management
Marketing Analytics
Collaboration
Social Media Management
Media Relations
Public Relations
Marketing Strategy
Marketing
Sales Copy
Sales
Management
Desktop Apps
Email Marketing
Entrepreneurship
Technology Support
Agile Project Management
Account Management
NetSuite
Data Analysis
Advertising
Market Research
Digital Advertising
Available for hire fromNegotiable
Contracts
Full-Time Roles

Work History

A

Director of IT and Litify Product Owner (a Salesforce Platform)

Ankin LawMay 2023 - Jan 2024 • 9 mosOversaw IT support and all technology hardware and software--including operating systems, network, servers, and security, workstation applications, desktops, and telecommunications (phone and mobile and desktop business chat) and phone. Managed 75-80 firm workstations performance, including desktop computer, printer, and phones. Upgraded all our servers by partnering with Ascend Technologies. Managed three network rooms including implementing a new switch panel and preparing for a new patch panel. Managed printer installation and delegated the printer maintenance. Activated and deactivated Litify Licenses when new employees started. Partnered with Litify to create a Matter Scoring system to qualify Intakes for conversion to Matters and to aid in understanding the potential optimization of Google lead generation. Created and managed Matter Teams in Litify. Vetted and managed the installation of Adobe Sign. Determined the need for a change in the phone system to meet the firm's needs by testing call drops and audio quality.
V

Lead Commerce Systems Analyst and Product Manager

Verizon BusinessMay 2021 - May 2023 • 2 yrs 1 moManaged the performance and optimization of the Verizon My Business sales portal, including Commerce, Reporting, Service Management, Login/Usage, and Billing flows. Dependably and empathetically maintained internal and external client expectations. Proactively and rigorously managed IT and Development progress of Verizon My Business sales portal trouble tickets and their root causes and solutions. Contributed to ad hoc projects on ancillary teams, such as capturing Login customer experience feedback for upcoming user experience enhancement work. Proactively advocated digital and process enhancements that elevated our customers' daily jobs.
H

Sr. Product Manager | Salesforce Administration Certified

Hook StrategiesJan 2017 - May 2021 • 4 yrs 5 mosClient work includes: VERIZON WIRELESS (via Ampcus) Systems Analyst, Digital Product Management, Verizon Business Group. MICROSOFT (via VueData) Shopping and Commerce - Bing Program Management (Ecommerce, Affiliate Marketing). LULULEMON ATHLETICA (via Randstad) Leading the implementation, support escalation, and optimization of retail and experiential technology for the opening of Lululemon's flagship experiential store through cross-functional management of vendors and internal stakeholders, and by capturing user and corporate requirements, managing backlog expectations and delivery, and leading retrospectives. GRANT THORNTON, LLP (via Spruce Technology) Elevating the proficiency and compliance of Grant Thornton Microsoft Dynamics 365 CRM stakeholders by designing the intuitive workflow and transformative guidance content for a new CRM intranet platform on SharePoint, from user story data captured from managing, analyzing, and solving all incoming data management, process, and functional CRM user inquiries. Executing UAT testing to prepare MS Dynamics CRM and Medallia client voice software for production updates and optimizations.
W

Women in FinTech Initiative (WIFI) Chair Woman

Women in FinTech InitiativeNov 2017 - May 2020 • 2 yrs 7 mosMission - To empower women professionals, educators, students, and supporters of our mission to collectively conquer the fundamental barriers for women to universally impact the world through financial technology and business innovation. Vision - By actively hosting educational panels from leading FinTech experts, and producing career, mentorship, and community events, Women in FinTech Initiative (WIFI) will accelerate gender balance by preparing and securing more women into significant career roles, leadership opportunities, and entrepreneurship within this pioneering industry.
S

Account Executive

Screenvision MediaMay 2016 - Dec 2016 • 8 mosWon local and regional cinema advertising customers by presenting Screenvision Media's value proposition via phone, online presentations, and email.

Education

E

Emerson College

Bachelor of Science in Speech - BSSp., Marketing Communication & Advertising1997 - 1999
I

Ithaca College

Bachelor of Science - BS, Corporate Communications1995 - 1997
G

Girl Develop It Chicago

HTML, HTML5, CSS, CSS32014
G

General Assembly

Intro to SQL2016
T

Trailhead by Salesforce

Admin Beginner 201, Salesforce Administration, Pardot, Marketing Cloud2017

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.