Jonah Kohei Foss

Project Manager • Product Marketing Manager • Operations Manager • Seattle, WA, US

Project Management

Operations Management

Customer Experience

Leadership

Business Strategy

Product Support

Strategic Planning

Available for hire fromNegotiable

Contracts

Full-Time Roles

Detail-oriented project manager who seeks out opportunities for continuous improvement.

I'm an entrepreneurship student at the University of Washington with experience in operations with two venture backed startups. I'm interested in supporting the development of technology that helps people live and work more intentionally! Check out more about what I'm up to now at https://jonah.is!

Projects

Shipping Cost Refactoring

WIP: this change to the shipping pricing structure at Samsara will save the company 18,000 hours over the next year.

OdinDB

A platform for data sharing that allows contributors to control their data and companies to collect it ethically (pitch competition project).

User support on Canny

How I reduced support time-to-response by 85% as the sole point of user support at a VC-funded startup.

Startup Ops Hub

Startup content marketing generating 2000+ impressions using Notion templates + promo video.

Student Hub +

Startup content marketing generating 2000+ Notion template downloads.

The College Application Planner

A planner template democratizing the benefits of personalized college planning. Distributed to 180+ students in 26 countries.

Internet Craftspeople

A long-form piece of writing about the rise of a new class of internet citizens, focused on sharing their craft to wider audience.

Work History

Fulfilment Operations Intern

Samsara ($IOT)2024 - Present • 0 yrsAnalyzed shipping data, creating a new pricing formula that'll reduce Samsara's reliance on third-party estimates. This change will reduce the total lead time for estimates by 18,000 hours in the next calendar year.

Product Marketing Associate (contract)

Plusdocs.comDec 2022 - Apr 2023 • 5 mosCreated use-marketing campaigns using Notion templates to promote the use of Plus's product. Awarded #4 Product of the Day on ProductHunt and generated 5k+ impressions.

Product Operations Associate

FiveableJun 2022 - Jun 2023 • 1 yr 1 moStandardized support ticketing system, resulting in an 85% decrease in average time to resolution. Conducted 200+ hours of user interviews to create qualitative data reports that informed dev priorities.

Operations Associate

FiveablePart-time EmployeeSep 2021 - Jun 2022 • 10 mosLed a re-organization of all company documentation. Co-created a vendor audit system that saved $30k in annual spend. Implemented and trained project management software for 50+ employees.

Project Management Intern

FiveableFeb 2021 - Aug 2021 • 7 mosLed the development of an informational dashboard, increasing participation in a cohort-based program by 25%. Drafted contracts for eight partner companies outlining their commitments to the program.

Social Media Associate (contract)

Summit.imAug 2023 - Sep 2023 • 2 mosCreated short-form content advertising Summit (https://summit.im), an affordable personalized coaching service powered by generative AI. Grew Instagram and TikTok accounts from 0 to 10,000 views.

Education

University of Washington

Bachelor's Degree, Business AdministrationSep 2021 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.

Available Now

Book a Call