Lenina Mott

Sales & Business Development Manager • Fort Worth, TX, US

Business Development

Lead Generation

Outbound Sales

Prospecting

Salesforce

Cold Call

SaaS

CRM

Sales

Emails

Available for hire fromNegotiable

Contracts

Sales and Business Development Professional | Bilingual

With a background in sales and business development, this individual has a strong track record of driving business growth and revenue generation. They have experience in sales development and business development, with a focus on building and managing robust sales pipelines, directing customer leads, and providing attentive customer support. Their expertise includes cold calling, conducting face-to-face sales calls, and creating detailed sales presentations to communicate product features and market data. They have demonstrated proficiency in utilizing sales and customer management tools such as Zendesk Sell and Salesforce. Additionally, they have a history of increasing brand awareness through event marketing, demonstrations, and brand promotion. With a proactive and self-motivated approach, this individual has consistently adapted to rapidly changing, competitive environments and achieved top performance in their roles.

Work History

Sales Development Representative | Bilingual (English/Spanish)

Intuit MailchimpBuilt and managed a robust sales pipeline to drive business growth and revenue generation. Directed customer leads to appropriate departments for seamless assistance and support. Utilized Zendesk Sell and Salesforce to efficiently manage sensitive client information and maintain accurate client profiles. Developed in-depth product and service knowledge to effectively address customer inquiries and objections. Proactively communicated important and relevant platform information to potential and existing customers via email. Demonstrated strong self-motivation and worked independently with minimal supervision. Provided friendly and attentive customer support at all stages of the shopping and purchasing process.

Business Development Specialist

AT&TAug 2018 - Mar 2021 • 2 yrs 8 mosCold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory. Created detailed sales presentations to communicate product features and market data. Maintained sense of urgency in answering customer questions and requests through email or voice messaging. Followed up with existing customers to provide additional support and address concerns. Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate. Achieved top performance by strategically adapting to rapidly changing, competitive environment. Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases. Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.

Sales Consultant

Dillard's Inc.Aug 2016 - Aug 2018 • 2 yrs 1 moIncreased brand awareness through event marketing, demonstrations, sales and brand promotion. Engaged, educated and befriended customers to deliver amazing shopping experience. Completed floorsets, filled floor and rang up customers. Showed understanding of customer's personal style and preferences when offering product advice. Contributed to social media content documenting brand's impact in on market. Communicated product information with confidence and educated consumers about product. Communicated successes, competition trends, deals, product introductions, potential accounts, resets and demo opportunities.

Education

Delgado Community College

2017 - 2018

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