Top Talent like Liah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Liah Bobo

Sales & Business Development Manager
Content Planning
Content Creation
Outreach
Client Management
CRM
Zoom
Hiring
Scheduling
Business Operations
Team Building
Adaptability
Management
Organization
Onboarding
Asana
Notion
Collaboration
Tableau
SAP
Monday.com
Slack
Microsoft Office
Salesforce
Customer Relationship Management
Oracle
Mailchimp
Available for hire fromNegotiable
Contracts
Senior Specialist in Account Management | Customer Success & Operations | Enterprise Healthcare & CRM Integration
My focus is on fostering robust customer relationships through superior account management and technical sales support. Certified in Google Cloud and Tableau, I enable our clients to navigate complex cloud architectures and data analytics with ease. My approach combines consultative onboarding with strategic problem-solving, ensuring seamless integration of CRM and eCommerce platforms for our customers. In enterprise healthcare engagements, I’ve led multi-stakeholder implementations and built strategic reporting frameworks that drive value and renewals. The goal is always to exceed expectations, a testament to our team's dedication to customer success.

Projects

Email marketing

I got this to show I know how to do email marketing.

Work History

C

Senior Specialist Account Manager (Customer Engagement)

Cardinal HealthJul 2021 - Feb 2025 • 3 yrs 8 mosLed end-to-end implementation and onboarding initiatives for healthcare clients, driving 15% order volume growth through personalized campaign deployment and data-driven optimization strategies. Managed complex, multi-stakeholder implementations for $500M+ enterprise healthcare clients, coordinating across product, analytics, and sales teams to align technical requirements with business objectives. Developed and executed comprehensive training programs that accelerated time-to-value, reduced support escalations, and improved user adoption across diverse healthcare customer segments. Built strategic reporting frameworks using Tableau, SAP, and Salesforce that enhanced operational transparency, tracked implementation milestones, and supported renewal decisions.
S

Customer Care Professional

Scanlan International, Inc.Sep 2017 - Jul 2021 • 3 yrs 11 mos
S

Customer Service Coordinator

Scanlan International, Inc.Sep 2017 - Jul 2021 • 3 yrs 11 mosCollaborated with engineering teams to troubleshoot technical deployment issues, optimizing system uptime and improving overall customer satisfaction scores. Developed customized onboarding materials and training documentation that reduced time-to-value and minimized ongoing support requirements for complex healthcare environments. Conducted data-driven engagement analysis to identify expansion opportunities, leading to successful contract renewals and upsell conversations. Led renewal engagements by leveraging performance metrics and customer success stories, directly influencing retention outcomes and account growth.
D

Analyst

DonaldsonSep 2013 - Jan 2016 • 2 yrs 5 mosDelivered actionable intelligence through Tableau and CRM analytics, supporting account teams with data-driven insights for targeting and expansion strategies. Managed technical escalations post-implementation, maintaining service SLAs and ensuring high customer satisfaction during critical service transitions. Supported enterprise system integration projects, ensuring data integrity and seamless account transitions for complex B2B clients. Coordinated and manage vendor logistics and account reconciliation, contributing to smooth campaign launches and operational success.

Education

University of Phoenix

Associate's degree2025 - 2026

University of Phoenix

Bachelors of science, businessAug 2025 - Present

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Senior Specialist in Account Management | Customer Success & Operations | Enterprise Healthcare & CRM Integration
My focus is on fostering robust customer relationships through superior account management and technical sales support. Certified in Google Cloud and Tableau, I enable our clients to navigate complex cloud architectures and data analytics with ease. My approach combines consultative onboarding with strategic problem-solving, ensuring seamless integration of CRM and eCommerce platforms for our customers. In enterprise healthcare engagements, I’ve led multi-stakeholder implementations and built strategic reporting frameworks that drive value and renewals. The goal is always to exceed expectations, a testament to our team's dedication to customer success.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Liah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Liah Bobo

Sales & Business Development Manager
Content Planning
Content Creation
Outreach
Client Management
CRM
Zoom
Hiring
Scheduling
Business Operations
Team Building
Adaptability
Management
Organization
Onboarding
Asana
Notion
Collaboration
Tableau
SAP
Monday.com
Slack
Microsoft Office
Salesforce
Customer Relationship Management
Oracle
Mailchimp
Available for hire fromNegotiable
Contracts

Projects

Email marketing

I got this to show I know how to do email marketing.

Work History

C

Senior Specialist Account Manager (Customer Engagement)

Cardinal HealthJul 2021 - Feb 2025 • 3 yrs 8 mosLed end-to-end implementation and onboarding initiatives for healthcare clients, driving 15% order volume growth through personalized campaign deployment and data-driven optimization strategies. Managed complex, multi-stakeholder implementations for $500M+ enterprise healthcare clients, coordinating across product, analytics, and sales teams to align technical requirements with business objectives. Developed and executed comprehensive training programs that accelerated time-to-value, reduced support escalations, and improved user adoption across diverse healthcare customer segments. Built strategic reporting frameworks using Tableau, SAP, and Salesforce that enhanced operational transparency, tracked implementation milestones, and supported renewal decisions.
S

Customer Care Professional

Scanlan International, Inc.Sep 2017 - Jul 2021 • 3 yrs 11 mos
S

Customer Service Coordinator

Scanlan International, Inc.Sep 2017 - Jul 2021 • 3 yrs 11 mosCollaborated with engineering teams to troubleshoot technical deployment issues, optimizing system uptime and improving overall customer satisfaction scores. Developed customized onboarding materials and training documentation that reduced time-to-value and minimized ongoing support requirements for complex healthcare environments. Conducted data-driven engagement analysis to identify expansion opportunities, leading to successful contract renewals and upsell conversations. Led renewal engagements by leveraging performance metrics and customer success stories, directly influencing retention outcomes and account growth.
D

Analyst

DonaldsonSep 2013 - Jan 2016 • 2 yrs 5 mosDelivered actionable intelligence through Tableau and CRM analytics, supporting account teams with data-driven insights for targeting and expansion strategies. Managed technical escalations post-implementation, maintaining service SLAs and ensuring high customer satisfaction during critical service transitions. Supported enterprise system integration projects, ensuring data integrity and seamless account transitions for complex B2B clients. Coordinated and manage vendor logistics and account reconciliation, contributing to smooth campaign launches and operational success.

Education

University of Phoenix

Associate's degree2025 - 2026

University of Phoenix

Bachelors of science, businessAug 2025 - Present

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.