Top Talent like Mackenzie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mackenzie Guined

Customer Success Manager • Recruitment Specialist • Fitzgerald, GA, US
Customer Service
Data Entry
Microsoft 365
Available for hire fromNegotiable
Contracts
Experienced Client Experience and Sales Professional
Experienced customer service and telesales professional with a background in healthcare and financial services. Adept at enhancing client experiences through personalized service and efficient operations management.

Projects

My Portfolio

My portfolio highlights my work experience and showcases my skills.

Work History

A

Client Experience Associate

AnywhereWorks
H

Licensed Agent

HealthPlanOneJul 2024 - Oct 2024 • 4 mos• Conduct detailed Medicare needs assessments via phone, educating clients on Medicare plans and helping them navigate the enrollment process. • Closed sales by identifying the best plan options, completing accurate policy applications, and maintaining compliance with CMS regulations. • Collaborated with internal teams to ensure seamless operations and provide top-notch service, consistently achieving and exceeding sales targets.
P

Medical Telesales Rep

PharmaCentraMay 2024 - Jul 2024 • 3 mos• Successfully established new accounts by making outbound calls to healthcare providers, offering cost-effective clinical and pharmaceutical solutions. • Built strong relationships with healthcare professionals to support ongoing business partnerships.
D

Customer Service Representative

Dexter AxleFeb 2023 - Mar 2024 • 1 yr 2 mos• Provided comprehensive customer support, resolving inquiries efficiently to ensure high satisfaction levels. • Coordinated order entry, managed delivery logistics, and maintained accurate financial reports to streamline business operations. • Worked closely with internal teams to improve customer experiences and enhance operational processes.
C

Bank Teller

Community Banking Company of FitzgeraldJul 2022 - Feb 2023 • 8 mos• Processed various customer transactions, including deposits, withdrawals, and loan payments, ensuring strict adherence to banking regulations. • Delivered personalized service to meet client needs, resolved issues promptly, and supported team operations in a fast-paced environment.
F

Office Assistant

Fitzgerald Family ChiropracticJul 2017 - Jul 2022 • 5 yrs 1 mo• Assisted medical professionals by escorting patients and providing support during examinations, enhancing patient care and office workflow. • Organized and maintained detailed patient records, ensuring timely preparation for appointments and streamlined office operations.

Education

G

Georgia Southwestern State University

Bachelor, Business Administration and Management, General2023 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Experienced Client Experience and Sales Professional
Experienced customer service and telesales professional with a background in healthcare and financial services. Adept at enhancing client experiences through personalized service and efficient operations management.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Mackenzie are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Mackenzie Guined

Customer Success Manager • Recruitment Specialist • Fitzgerald, GA, US
Customer Service
Data Entry
Microsoft 365
Available for hire fromNegotiable
Contracts

Projects

My Portfolio

My portfolio highlights my work experience and showcases my skills.

Work History

A

Client Experience Associate

AnywhereWorks
H

Licensed Agent

HealthPlanOneJul 2024 - Oct 2024 • 4 mos• Conduct detailed Medicare needs assessments via phone, educating clients on Medicare plans and helping them navigate the enrollment process. • Closed sales by identifying the best plan options, completing accurate policy applications, and maintaining compliance with CMS regulations. • Collaborated with internal teams to ensure seamless operations and provide top-notch service, consistently achieving and exceeding sales targets.
P

Medical Telesales Rep

PharmaCentraMay 2024 - Jul 2024 • 3 mos• Successfully established new accounts by making outbound calls to healthcare providers, offering cost-effective clinical and pharmaceutical solutions. • Built strong relationships with healthcare professionals to support ongoing business partnerships.
D

Customer Service Representative

Dexter AxleFeb 2023 - Mar 2024 • 1 yr 2 mos• Provided comprehensive customer support, resolving inquiries efficiently to ensure high satisfaction levels. • Coordinated order entry, managed delivery logistics, and maintained accurate financial reports to streamline business operations. • Worked closely with internal teams to improve customer experiences and enhance operational processes.
C

Bank Teller

Community Banking Company of FitzgeraldJul 2022 - Feb 2023 • 8 mos• Processed various customer transactions, including deposits, withdrawals, and loan payments, ensuring strict adherence to banking regulations. • Delivered personalized service to meet client needs, resolved issues promptly, and supported team operations in a fast-paced environment.
F

Office Assistant

Fitzgerald Family ChiropracticJul 2017 - Jul 2022 • 5 yrs 1 mo• Assisted medical professionals by escorting patients and providing support during examinations, enhancing patient care and office workflow. • Organized and maintained detailed patient records, ensuring timely preparation for appointments and streamlined office operations.

Education

G

Georgia Southwestern State University

Bachelor, Business Administration and Management, General2023 - Present

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.