Top Talent like Maiah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Maiah Delgado

Customer Success Manager
Quality Assurance Specialist
People & Culture
New York, NY, US
Spanish
Television
Crisis Management
Google Drive
Food Blogging
Children’s Stories
Essay Editing
Microsoft Word
English
Writing
Communication
Documentation
Available for hire fromNegotiable
Contracts
Customer success manager with a love for supporting customers as well a love for expansion opportunities.
Passionate and empathetic, I'm a Customer Success Manager dedicated to ensuring every client's journey is smooth and satisfying. Quality assurance isn't just a box to check—it's the heartbeat of my approach, guaranteeing that each interaction not only meets but exceeds expectations. I believe in creating relationships built on trust and understanding, making sure that every client feels valued and heard. Let's make success a shared experience!"

Work History

M

Intake specialist

Medrite 1. Welcoming and Engaging Clients: Greeting clients warmly, making them feel comfortable, and engaging in friendly conversation to establish rapport. 2. Collecting Personal Information: Gathering and documenting clients' personal details, such as their name, contact information, and relevant background information. 3. Conducting Assessments: Administering assessments or questionnaires to gather information about clients' needs, challenges, or goals. 4. Providing Information and Resources: Sharing relevant information about available services, programs, or resources that may be beneficial to clients. 5. Scheduling Appointments: Assisting clients in scheduling appointments or services, coordinating availability between clients and service providers. 6. Documenting Client Interactions: Maintaining detailed and accurate records of client interactions, including notes from conversations, requests, or any updates. 7. Referring Clients: Assessing clients' needs and making appropriate referrals to internal departments, external agencies, or specialists for further assistance. 8. Following Up with Clients: Checking in with clients to ensure their needs are being met, addressing any concerns or questions they may have, and providing ongoing support.

Similar Pangeans

Rose Ochola

versatile project manager and customer success skilled in customer relationship management and E-commerce.
Customer Success • 4 years of exp. • Nairobi, Nairobi County, KE

Damarys Diaz

Detail oriented creative with a passion for engaging and persuasive content.
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How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer success manager with a love for supporting customers as well a love for expansion opportunities.
Passionate and empathetic, I'm a Customer Success Manager dedicated to ensuring every client's journey is smooth and satisfying. Quality assurance isn't just a box to check—it's the heartbeat of my approach, guaranteeing that each interaction not only meets but exceeds expectations. I believe in creating relationships built on trust and understanding, making sure that every client feels valued and heard. Let's make success a shared experience!"

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Similar Pangeans

Rose Ochola

versatile project manager and customer success skilled in customer relationship management and E-commerce.
Customer Success • 4 years of exp. • Nairobi, Nairobi County, KE

Damarys Diaz

Detail oriented creative with a passion for engaging and persuasive content.
Creative & Brand Strategy • Content Marketing • Customer Success • 3 years of exp. • Chicago, IL, US

Stephanie Ramos

Client Success Manager specializing in Online Business Coaching and Community Management
Customer Success • Operations Management • Community Management • 5 years of exp. • Los Angeles, CA, US

Milena Donahue

Client Success Manager | Customer Service Manager | Accounts Manager | CRM Management & Multichannel Customer Support, Data Analysis, Process Improvement | Professional Available for Opportunities
Operations Management • 18 years of exp. • New York, NY, US

Top Talent like Maiah are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Maiah Delgado

Customer Success Manager
Quality Assurance Specialist
People & Culture
New York, NY, US
Spanish
Television
Crisis Management
Google Drive
Food Blogging
Children’s Stories
Essay Editing
Microsoft Word
English
Writing
Communication
Documentation
Available for hire fromNegotiable
Contracts

Work History

M

Intake specialist

Medrite 1. Welcoming and Engaging Clients: Greeting clients warmly, making them feel comfortable, and engaging in friendly conversation to establish rapport. 2. Collecting Personal Information: Gathering and documenting clients' personal details, such as their name, contact information, and relevant background information. 3. Conducting Assessments: Administering assessments or questionnaires to gather information about clients' needs, challenges, or goals. 4. Providing Information and Resources: Sharing relevant information about available services, programs, or resources that may be beneficial to clients. 5. Scheduling Appointments: Assisting clients in scheduling appointments or services, coordinating availability between clients and service providers. 6. Documenting Client Interactions: Maintaining detailed and accurate records of client interactions, including notes from conversations, requests, or any updates. 7. Referring Clients: Assessing clients' needs and making appropriate referrals to internal departments, external agencies, or specialists for further assistance. 8. Following Up with Clients: Checking in with clients to ensure their needs are being met, addressing any concerns or questions they may have, and providing ongoing support.

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.