Top Talent like Michael Adam are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Michael Adam Winters

Product Manager
People & Culture
Operations Manager
Seattle, WA, US
Group Leadership
Team Building
Interpersonal Communication
Customer Service
Program Coordination
Supply Chain
Systems Management
Team Management
Agile
Talent Management
Directing
Management
Available for hire fromNegotiable
Contracts
Principal / Senior Product & People Leader | Building High-Impact Teams & Scalable Platforms | Experience with Amazon, Apple, Google
As a technical product leader with 15+ years of experience at Amazon, Apple, and Google, I specialize in transforming high-ambiguity challenges into scalable systems and measurable business outcomes. My track record includes driving $300M in supply chain savings, launching global support for the Apple Watch, and spearheading AI/analytics strategies that bridge the gap between complex engineering and frontline operations. I pride myself on building high-performing global teams, having mentored 20% of my direct reports to promotion while consistently delivering 96% CSAT scores and drastic operational efficiencies. Ultimately, I bring a disciplined approach to every stake: understanding the core problem, building the right framework, and measuring what truly matters to the bottom line.

Work History

C

Associate Director of Technical Product

ChewyApr 2023 - Oct 2025 • 2 yrs 7 mosBuilt Chewy's first enterprise product analytics strategy from scratch, re-architecting instrumentation across all platforms into a unified metrics framework adopted by 20+ product teams, eliminating 50+ manually corrected metrics, saving 20 hours per week, and shifting the org from reactive execution to outcome-driven prioritization. Designed and deployed Chewy's first AI for Product Managers program, equipping 20+ product teams with practical LLM fluency across roadmapping, PRD drafting, and data analysis workflows, contributing to measurable cost avoidance through reduced manual effort and faster decision cycles. Implemented a quantitative prioritization model that reduced peak-season escalations to zero and improved roadmap transparency across 20+ product teams and executive stakeholders. Hand-selected by the CTO and CISO to stabilize the GRC and Privacy Technology teams during a critical transition; led PCI DSS 4.0 readiness assessments across three business entities to Attestation of Compliance delivery, reduced audit cycle time by 50%, and maintained zero P0/P1 security incidents across an 18-month tenure. Directly managed 13 people globally; mentored 20% to promotion and turned around 30% of underperformers to Meeting Expectations within 12 months. Operationalized Chewy's CCPA/DSAR compliance program at scale, processing 2,000–3,000+ requests bi-weekly at a 4-day average completion time against a 45-day SLA; deployed PII automation to production, launched BigID data classification across 29+ production data sources, and managed a 56-application User Access Review program through SailPoint integration.
A

Principal Product Manager, Computer Vision ML Solutions

AmazonFull-time EmployeeJun 2022 - Apr 2023 • 11 mosServed as technical and strategic lead across a 21-person cross-disciplinary team (data scientists, hardware engineers, software engineers) to deploy Amazon's CV-based defect detection platform across 300+ fulfillment centers, driving an 11% reduction in item defect rates and owning the full technical roadmap from ML research to frontline operational rollout.
A

Senior Manager of Technical Product

AmazonFull-time EmployeeMar 2017 - Jun 2022 • 5 yrs 4 mosConceived and launched Project Kariba (Upstream Fulfillment), a first-of-its-kind supply chain solution staging bulk inventory at low-cost upstream storage nodes instead of routing directly to high-cost fulfillment centers; built the end-to-end cost model, product selection strategy, and 3PL operating model from scratch, projecting $293M in supply chain savings over three years. The system remains in active use and continues to expand. Led ground-up re-architecture of Amazon's largest operational metrics platform (30,000 daily users), reducing page load times from 3 minutes to 5 seconds, replacing manual Excel reporting across 300 fulfillment centers, cutting report creation time by 80%, and driving 2x YoY user engagement. Drove $32M in cost avoidance through platform optimization and technical debt reduction, maintaining 100% system uptime throughout major architectural migrations. Directed a 5-day mission-critical turnaround of pandemic-response tooling that ensured uninterrupted global delivery of essential goods during unprecedented supply chain disruption. Managed a team of 3 managers overseeing 30+ totals ICs,, driving 4 high-impact promotions and maintaining a high talent bar through performance-based decisions.
A

Solutions Architect

AppleFull-time EmployeeOct 2015 - Mar 2017 • 1 yr 6 mosDesigned and launched day-one customer support capability for the Apple Watch 1.0, building custom solutions to enable real-time support for a brand-new product with no screen sharing capability, achieving 96% CSAT scores across all Apple contact centers worldwide at launch. Delivered real-time video, screen sharing, and chatbot integrations into Apple's core contact center software across five worldwide locations, equipping 2,000+ agents with new support capabilities.
G

Technical Partner Operations Manager

GoogleFull-time EmployeeSep 2013 - Oct 2025 • 12 yrs 2 mosServed as primary technical liaison between Google and Walmart, managing technical implementation of 10,000+ daily product listing ads and driving $10M+ in monthly revenue.

Education

F

Full Sail University

Bachelor's of Science, Business Administration2007 - 2008
F

Full Sail University

Associate's of Science, Audio Engineering2006 - 2007

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Principal / Senior Product & People Leader | Building High-Impact Teams & Scalable Platforms | Experience with Amazon, Apple, Google
As a technical product leader with 15+ years of experience at Amazon, Apple, and Google, I specialize in transforming high-ambiguity challenges into scalable systems and measurable business outcomes. My track record includes driving $300M in supply chain savings, launching global support for the Apple Watch, and spearheading AI/analytics strategies that bridge the gap between complex engineering and frontline operations. I pride myself on building high-performing global teams, having mentored 20% of my direct reports to promotion while consistently delivering 96% CSAT scores and drastic operational efficiencies. Ultimately, I bring a disciplined approach to every stake: understanding the core problem, building the right framework, and measuring what truly matters to the bottom line.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Michael Adam are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Michael Adam Winters

Product Manager
People & Culture
Operations Manager
Seattle, WA, US
Group Leadership
Team Building
Interpersonal Communication
Customer Service
Program Coordination
Supply Chain
Systems Management
Team Management
Agile
Talent Management
Directing
Management
Available for hire fromNegotiable
Contracts

Work History

C

Associate Director of Technical Product

ChewyApr 2023 - Oct 2025 • 2 yrs 7 mosBuilt Chewy's first enterprise product analytics strategy from scratch, re-architecting instrumentation across all platforms into a unified metrics framework adopted by 20+ product teams, eliminating 50+ manually corrected metrics, saving 20 hours per week, and shifting the org from reactive execution to outcome-driven prioritization. Designed and deployed Chewy's first AI for Product Managers program, equipping 20+ product teams with practical LLM fluency across roadmapping, PRD drafting, and data analysis workflows, contributing to measurable cost avoidance through reduced manual effort and faster decision cycles. Implemented a quantitative prioritization model that reduced peak-season escalations to zero and improved roadmap transparency across 20+ product teams and executive stakeholders. Hand-selected by the CTO and CISO to stabilize the GRC and Privacy Technology teams during a critical transition; led PCI DSS 4.0 readiness assessments across three business entities to Attestation of Compliance delivery, reduced audit cycle time by 50%, and maintained zero P0/P1 security incidents across an 18-month tenure. Directly managed 13 people globally; mentored 20% to promotion and turned around 30% of underperformers to Meeting Expectations within 12 months. Operationalized Chewy's CCPA/DSAR compliance program at scale, processing 2,000–3,000+ requests bi-weekly at a 4-day average completion time against a 45-day SLA; deployed PII automation to production, launched BigID data classification across 29+ production data sources, and managed a 56-application User Access Review program through SailPoint integration.
A

Principal Product Manager, Computer Vision ML Solutions

AmazonFull-time EmployeeJun 2022 - Apr 2023 • 11 mosServed as technical and strategic lead across a 21-person cross-disciplinary team (data scientists, hardware engineers, software engineers) to deploy Amazon's CV-based defect detection platform across 300+ fulfillment centers, driving an 11% reduction in item defect rates and owning the full technical roadmap from ML research to frontline operational rollout.
A

Senior Manager of Technical Product

AmazonFull-time EmployeeMar 2017 - Jun 2022 • 5 yrs 4 mosConceived and launched Project Kariba (Upstream Fulfillment), a first-of-its-kind supply chain solution staging bulk inventory at low-cost upstream storage nodes instead of routing directly to high-cost fulfillment centers; built the end-to-end cost model, product selection strategy, and 3PL operating model from scratch, projecting $293M in supply chain savings over three years. The system remains in active use and continues to expand. Led ground-up re-architecture of Amazon's largest operational metrics platform (30,000 daily users), reducing page load times from 3 minutes to 5 seconds, replacing manual Excel reporting across 300 fulfillment centers, cutting report creation time by 80%, and driving 2x YoY user engagement. Drove $32M in cost avoidance through platform optimization and technical debt reduction, maintaining 100% system uptime throughout major architectural migrations. Directed a 5-day mission-critical turnaround of pandemic-response tooling that ensured uninterrupted global delivery of essential goods during unprecedented supply chain disruption. Managed a team of 3 managers overseeing 30+ totals ICs,, driving 4 high-impact promotions and maintaining a high talent bar through performance-based decisions.
A

Solutions Architect

AppleFull-time EmployeeOct 2015 - Mar 2017 • 1 yr 6 mosDesigned and launched day-one customer support capability for the Apple Watch 1.0, building custom solutions to enable real-time support for a brand-new product with no screen sharing capability, achieving 96% CSAT scores across all Apple contact centers worldwide at launch. Delivered real-time video, screen sharing, and chatbot integrations into Apple's core contact center software across five worldwide locations, equipping 2,000+ agents with new support capabilities.
G

Technical Partner Operations Manager

GoogleFull-time EmployeeSep 2013 - Oct 2025 • 12 yrs 2 mosServed as primary technical liaison between Google and Walmart, managing technical implementation of 10,000+ daily product listing ads and driving $10M+ in monthly revenue.

Education

F

Full Sail University

Bachelor's of Science, Business Administration2007 - 2008
F

Full Sail University

Associate's of Science, Audio Engineering2006 - 2007

How Pangea Works

Effortlessly discover top talent

We've distilled the candidate search from endless hours down to just a few minutes. Using Pangea's AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company's niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea's fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team's capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We've combined every part of the hiring process into one platform to eliminate the miscommunication that's unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.