Top Talent like Monica are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Monica Njeru

Customer Success Manager •
Available for hire fromNegotiable
Contracts
Customer Support Specialist | Tech-Savvy Professional
With a solid foundation in Information Science from The Technical University of Kenya and a specialized degree in Web/Multimedia Management from freeCodeCamp, I am a dedicated professional with a strong focus on customer service and support. Currently, I serve as a Customer Support Agent at CW.co UK, where I excel in resolving customer inquiries and ensuring a high level of satisfaction. Previously, I honed my skills as a Sales and Customer Service Representative, engaging with clients on social media and Jiji Kenya to boost sales and enhance customer experiences. My educational background and hands-on experience equip me with the technical and interpersonal skills necessary to thrive in dynamic environments. I am committed to leveraging my expertise to deliver exceptional service and support.

Work History

C

Customer Support Agent

CW.co UKResponsible for assisting customers with inquiries, resolving issues, and providing excellent customer service.
S

Sales and Customer Service Representative

Social media pages and Jiji KenyaMar 2021 - Apr 2022 • 1 yr 2 mosHandled sales and customer service tasks, engaging with customers on social media platforms and Jiji Kenya to drive sales and ensure customer satisfaction.

Education

F

freeCodeCamp

Web/Multimedia Management and Webmaster2022 - 2024
T

The Technical University of Kenya

Bsc Information Science, Computer and Information Sciences and Support Services2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Customer Support Specialist | Tech-Savvy Professional
With a solid foundation in Information Science from The Technical University of Kenya and a specialized degree in Web/Multimedia Management from freeCodeCamp, I am a dedicated professional with a strong focus on customer service and support. Currently, I serve as a Customer Support Agent at CW.co UK, where I excel in resolving customer inquiries and ensuring a high level of satisfaction. Previously, I honed my skills as a Sales and Customer Service Representative, engaging with clients on social media and Jiji Kenya to boost sales and enhance customer experiences. My educational background and hands-on experience equip me with the technical and interpersonal skills necessary to thrive in dynamic environments. I am committed to leveraging my expertise to deliver exceptional service and support.

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call

Top Talent like Monica are on Pangea

Pangea, a YC company, connects companies with fractional talent. Fractional hiring allows companies to move faster and work with more specialized talent, while giving talent more flexibility and independence. If you are talent open to fractional work, apply here. If you’re a company looking for high-quality fractional talent, learn more here.

Monica Njeru

Customer Success Manager •
Available for hire fromNegotiable
Contracts

Work History

C

Customer Support Agent

CW.co UKResponsible for assisting customers with inquiries, resolving issues, and providing excellent customer service.
S

Sales and Customer Service Representative

Social media pages and Jiji KenyaMar 2021 - Apr 2022 • 1 yr 2 mosHandled sales and customer service tasks, engaging with customers on social media platforms and Jiji Kenya to drive sales and ensure customer satisfaction.

Education

F

freeCodeCamp

Web/Multimedia Management and Webmaster2022 - 2024
T

The Technical University of Kenya

Bsc Information Science, Computer and Information Sciences and Support Services2021

How Pangea Works

Effortlessly discover top talent

We’ve distilled the candidate search from endless hours down to just a few minutes. Using Pangea’s AI-powered search tools, you can find top fractional talent able to take on your next project. Our system looks at your company’s niche and your needs to find the perfect match faster than any traditional hiring platform.

Start working with talent today

The top talent on Pangea is ready to get started with you right now. You can message or hire a candidate right from their profile page and start assigning work as soon as they respond. And the best part? Pangea’s fractional contract structure lets you start small and ramp up as your needs change, keeping your costs manageable and your team’s capabliities flexible.

Track work and invoices in one place

Assign tasks, track progress, and complete invoices all on Pangea. We’ve combined every part of the hiring process into one platform to eliminate the miscommunication that’s unavoidable on other freelance platforms. We even send out 1099s to your contractors at the end of the year!

Talk with a Talent Expert

Members of our team are available to help you speed through the hiring process.
Available Now
Book a Call
Pangea empowers fractional work across the world for marketing and design roles.