Monique Love
Community Manager
Social Media and Community Engagement Leader
With a background in managing social media and community engagement, I have led teams at Microsoft and Nordstrom, driving significant increases in outbound engagement and customer retention. At Microsoft, I managed a team of 5 community managers, overseeing 20 social media handles and achieving a 200% increase in outbound engagement. Previously, at Nordstrom, I led a high-performing social media care team, handling 6 channels with over 10 million followers and implementing strategies that decreased response and handle time by 66% while increasing engagement by 70%. My experience also includes account management at The Content Queens, where I managed multiple social media pages for clients, achieving a 75% growth in Instagram accounts. I have a proven track record of developing customer-focused social media strategies, training employees, and reporting on performance metrics.
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Social Media Manager | Jack of All TradesTalk with a Talent Expert
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Social Media and Community Engagement Leader
With a background in managing social media and community engagement, I have led teams at Microsoft and Nordstrom, driving significant increases in outbound engagement and customer retention. At Microsoft, I managed a team of 5 community managers, overseeing 20 social media handles and achieving a 200% increase in outbound engagement. Previously, at Nordstrom, I led a high-performing social media care team, handling 6 channels with over 10 million followers and implementing strategies that decreased response and handle time by 66% while increasing engagement by 70%. My experience also includes account management at The Content Queens, where I managed multiple social media pages for clients, achieving a 75% growth in Instagram accounts. I have a proven track record of developing customer-focused social media strategies, training employees, and reporting on performance metrics.
Talk with a Talent Expert
Members of our team are available to help you speed through the hiring process.Available Now
Book a Call
Similar Pangeans
Victoria Nelson
Experienced Social Media Manager & StrategistDany Toledo
Social Media Management & Content SpecialistDirk Strider
Social Media Manager | Jack of All TradesPangea empowers fractional work across the world for marketing and design roles.
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